ToyotaTown

Great Experience I recently bought a 2015 Toyota Corolla S. Frank was great and took care of everything for me in a timely and efficient manner! I am beyond pleased wi I recently bought a 2015 Toyota Corolla S. Frank was great and took care of everything for me in a timely and efficient manner! I am beyond pleased with my purchase and the service which I was provided. Frank took the extra time when I picked up the car to go over all the features and how to use them and even helped me hook up my phone to the Bluetooth. Would definitely recommend this dealership to others in the future! More

Excellent customer service I needed a safety check on a vehicle that I was gifting to my daughter. We made an appointment for Saturday morning, but then we realized we would als I needed a safety check on a vehicle that I was gifting to my daughter. We made an appointment for Saturday morning, but then we realized we would also need an emissions test. the service Advisor was very accommodating and was able to do the emissions test also, that very morning. We were so thankful that it was done in a timely fashion that we could then get to the Service Ontario office to complete the transfer of the vehicle. My daughter lives in another city so if we could not accomplish this all in one morning she would have had to come back in another few weeks. The service advisor was Firis Sharif and he couldn't have been nicer or more understanding. Kathryn Motolko More

Awesome Experience Great experience at Toyota Town--Gwen Jones was awesome and took great care of us, answering all our questions and helping us pick out the perfect car Great experience at Toyota Town--Gwen Jones was awesome and took great care of us, answering all our questions and helping us pick out the perfect car for our needs, a 2015 Corolla LE! 100% will recommend to our friends and family. More

great experience Sylvia Donovan made my experience great with the lease of a new car. She answered all my questions, and made the entire process very easy. Sylvia Donovan made my experience great with the lease of a new car. She answered all my questions, and made the entire process very easy. More

wonderful experience Sylvia was very professional and made our experience with the new lease a great one. She made sure all our questions were answered and made the entire Sylvia was very professional and made our experience with the new lease a great one. She made sure all our questions were answered and made the entire process easy for us. More

Used vehicle purchase The showroom was very clean ,bright and spacious. Our salesman Ken Yates was very attentive answered all questions, he did not rush us at any point The showroom was very clean ,bright and spacious. Our salesman Ken Yates was very attentive answered all questions, he did not rush us at any point proved to be patient while showing us cars and test driving them. Shared his knowledge of the particular vehicles we were interested in but still kept quiet and allowed my husband and I to discuss some of the features and concerns we personally had with each vehicle weighing the pros and cons so that we could decide which car would be best for us and then Ken would fill in the blanks so to speak and then leave us to take in the new information. On the day we came to pick up our vehicle as we are from Kitchener he came in to meet us even though he was not working at the time, that was very important to us and appreciated. A week later he touched based with us with an e-mail and then a week later a phone call, Brian and I feel this is very important to us in customer service' and we actually purchased a vehicle that evening. We have purchased new vehicles in the past in Kitchener and it was not a TOYOTA and was a comedy of errors :our name spelled totally wrong on all paperwork, options we had chosern were not on the car and to compensate we were hand delivered a cookie of our car but of a totally different car in orange and we had purchased black, the radio did not have an MP3 player which we never did receive and we could go on but this is enough and the car had a security problem which we took in over a 10 times and were advised they did not know how to permanently fix it so we sold that car within 14 months at a loss. We are happy to say this was good experience this time and would consider this dealership in our next purchase.and travel out to London and try to get Ken again. Thank You Brian and M .Judy More

Friendly environment and great dealership This is the 2nd time I leased my vehicle from Toyotatown and from Sylvia. As always, everything was handled smoothly by Sylvia. Very satisfied from th This is the 2nd time I leased my vehicle from Toyotatown and from Sylvia. As always, everything was handled smoothly by Sylvia. Very satisfied from the overall experience.. More

2013 Scion Tc RS8 Amazing service, great team. Frank and Adel were very supportive and informative and the sale was a breeze. Happy to join the Toyota/Scion family. Amazing service, great team. Frank and Adel were very supportive and informative and the sale was a breeze. Happy to join the Toyota/Scion family. More

A New Lease On Life from Toyota Town Thank you Shawn Longworth for the great service. My Father in Law just loves his new 2015 Corolla. He and my Mother in Law in their late 80's are out Thank you Shawn Longworth for the great service. My Father in Law just loves his new 2015 Corolla. He and my Mother in Law in their late 80's are out and about for the first time in years. Thank you Toyota Town for employing great staff. Donna Elliott A devoted Toyota Town customer. More

replacement of a taillight i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the li i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the light in the short time frame I had available. My husband called me back and told me Rob could help me if I went right away to the dealership. I did and Rob was waiting for me. My car was taken care of within my time frame. Excellent service. Pleasant people. More