ToyotaTown

Enna is a great Service Advisor. She is very professional and knowledgeable. She follows up with updates on the service and answers any questions I may have. It is refreshing to d She is very professional and knowledgeable. She follows up with updates on the service and answers any questions I may have. It is refreshing to deal with someone that cares about our truck as much as we do. More

Our interactions with Michael Donovan were enjoyable. He was kind, considerate, friendly and very knowledgeable. While buying a new car can be a bit stressful; Michael was able to answer all of our que He was kind, considerate, friendly and very knowledgeable. While buying a new car can be a bit stressful; Michael was able to answer all of our questions. If he didn’t have the answer immediately, he promised to research the answer and get back to us, and…..he did. When we showed up for an appointment, Michael treated us like the most important people during that time slot. Even if his phone rang, he silenced it. He was a class A sales person. He looked us in the eye and we felt comfortable that we were dealing with an honest person. We’d buy from him again. Plus, we’d recommend him. More

he is an amazing man, he gives me good appointment, and treats me very well treats me very well More

Service department actually answers the phone. Great service, friendly and they appreciate your business. I highly recommend. Great service, friendly and they appreciate your business. I highly recommend. More

She is a wonderful person, when I go alone I like that she takes care of me, she is friendly, always willing to make me feel good, I trust and greatly appreciate her service, by Marisel she takes care of me, she is friendly, always willing to make me feel good, I trust and greatly appreciate her service, by Marisel More

Nazhir was excellent. He helped me with the process. Great customer service, friendly and knowledgable. He helped me with the process. Great customer service, friendly and knowledgable. More

I was at Masonville mall hairdresser Saturday morning. After, I returned to my Toyota sienna van and found the rt rear tire totally flat! All my tires were new from Toyotatown within the year. CAA pumped After, I returned to my Toyota sienna van and found the rt rear tire totally flat! All my tires were new from Toyotatown within the year. CAA pumped up the tire so I could drive to ToyotaTown where Mr. Dennis Dabous immediately took my van, removed a nail from the tire, and fixed the tire at no charge!! He also threw in a free coffee for me and a car wash! He was awesome! My hero!!! Thank you Dennis!!😘 More

Todd is my 'go to' person at Toyotatown. He is honest and straight forward and has no hidden agenda. I trust his advice implicitly and as an added bonus - he has a great sense of humour. He is honest and straight forward and has no hidden agenda. I trust his advice implicitly and as an added bonus - he has a great sense of humour. This was a request for service that I made the day before and the service department was able to get me in the next morning. Greatly appreciated. More

Todd and the other staff members I had the opportunity to work with were amazing. They explained the issues in depth answered questions and worked with me to solve the problems that arose. work with were amazing. They explained the issues in depth answered questions and worked with me to solve the problems that arose. More

Todd was really friendly I'll be honest. But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over and moreover after the car wash there was a lot of scratches on my car. I told Mr. Todd about this and he said he'll wash the car again properly but he wasn't ready to accept the responsibility for the scratches after the wash. I told him there were no scratches at all before bringing my car over there, but he still didn't take responsibility. Moreover, on the bill the dealership has already stated that they're not responsible for any scratches after the car wash as they're really confident in their system(this clearly shows that this is a regular issue at this place and they are not ready to take responsibility for it). Mr. Todd brought the car back after washing it for the second time but it wasn't still clean. Getting a carwash from any other gas station would make your car more clean. I was really disappointed at the service provided by the dealership and I'll not be going there again! More