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ToyotaTown
London, ON
7,141 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,141 reviews
February 11, 2024
Had a frustrating problem with the heating system in my 2001 4Runner. Jason and his team were persistent in diagnosing the problem on two separate occasions to figure it out and fix the problem. At this po 2001 4Runner. Jason and his team were persistent in diagnosing the problem on two separate occasions to figure it out and fix the problem. At this point I won’t take my old 4Runner anyplace else for repairs as it still runs like a champ w 325,000 miles on it and counting. Thanks again Jason! More
by Aaron Berg
Employees Worked With
February 11, 2024
Took my 4Runner in to have the fan and the back window replaced. Jason DeFelice was very professional and knowledgeable. He kept me informed on the progress and the cost of the required repairs. I t replaced. Jason DeFelice was very professional and knowledgeable. He kept me informed on the progress and the cost of the required repairs. I trust Jason with my vehicle and highly recommend him and Toyota Town. More
by Mike
Employees Worked With
February 10, 2024
Always had a very good experience. Coffee delicious! Waiting room very comfortable. Employees always helpful. Coffee delicious! Waiting room very comfortable. Employees always helpful. More
by geastman1312
Employees Worked With
February 10, 2024
I know Jason DeFelice for a while and since the first time he coordinates the maintenance tasks on my car it became to me like a "peace of mind" when my car needs service. Always gives the good advice an time he coordinates the maintenance tasks on my car it became to me like a "peace of mind" when my car needs service. Always gives the good advice and let us feel comfortable knowing he makes sure the "service" is well done. Thank you, Jason, for being always there for us ! ! ! More
by john.santos
Employees Worked With
February 08, 2024
Very very pleasant to deal with. Very welcoming! She was very knowledgeable. Would definitely work with her again!!! Very welcoming! She was very knowledgeable. Would definitely work with her again!!! More
by Kristina.brookfield
February 08, 2024
Highly rated, professional service, low dealership fees, friendly staff, and no manipulative tactics. Got me a new 4runner for MSRP in my color choice, 5 month wait. friendly staff, and no manipulative tactics. Got me a new 4runner for MSRP in my color choice, 5 month wait. More
by jad
February 07, 2024
Always a great experience at ToyotaTown. Great sales experience with Shawn Longworth. Unfortunate long wait for the RAV4. Great sales experience with Shawn Longworth. Unfortunate long wait for the RAV4. More
by Ron
February 07, 2024
This dealership takes pride in their vehicles. All the employees are knowledgeable, courteous, and take the time to explain things properly. My service advisor Dennis, was very kind, patient, and All the employees are knowledgeable, courteous, and take the time to explain things properly. My service advisor Dennis, was very kind, patient, and very good at explaining what needed to be done to my vehicle. The cashier was also very polite and patient. I'm very pleased with everyone at Toyota-Town in London Ontario. I love the free carwash after every service visit! This is by far the best dealership I have ever been to in 40 years. More
by diana0311.damico
February 05, 2024
This is our 5th car lease from Toyotatown and we have dealt with Sylvia Donovan for each of these leases. Sylvia is very knowledgeable and easy to work with, as she has been very helpful through the pro dealt with Sylvia Donovan for each of these leases. Sylvia is very knowledgeable and easy to work with, as she has been very helpful through the process from beginning to end. I highly recommend Sylvia, if you are looking to get a new car. More
by Mark
Employees Worked With
