ToyotaTown

I enjoyed this experience and appreciated the effort that was made for what was just a minor annoyance on a new car without having to push for it to be done. was made for what was just a minor annoyance on a new car without having to push for it to be done. More

Todd was really friendly I'll be honest. But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over But the service wasn't good. He offered me a complimentary car wash to which I agreed. The car came out and wasn't clean at all! It had dirt all over and moreover after the car wash there was a lot of scratches on my car. I told Mr. Todd about this and he said he'll wash the car again properly but he wasn't ready to accept the responsibility for the scratches after the wash. I told him there were no scratches at all before bringing my car over there, but he still didn't take responsibility. Moreover, on the bill the dealership has already stated that they're not responsible for any scratches after the car wash as they're really confident in their system(this clearly shows that this is a regular issue at this place and they are not ready to take responsibility for it). Mr. Todd brought the car back after washing it for the second time but it wasn't still clean. Getting a carwash from any other gas station would make your car more clean. I was really disappointed at the service provided by the dealership and I'll not be going there again! More

It’s nice to be greeted by a familiar smiling person. She thoroughly explains everything that is going on and answers all my questions. It’s a pleasure dealing with Enna. She thoroughly explains everything that is going on and answers all my questions. It’s a pleasure dealing with Enna. More

Service is very organized and efficient. I don't have any experience with service departments as my husband usually takes care of all that, but the atmosphere and organization and spacious I don't have any experience with service departments as my husband usually takes care of all that, but the atmosphere and organization and spacious waiting area took the stress away More

She was knowledgeable. She was attentive. She took our car when our appointments didn’t quite lineup and it exceeded our expectations by delivering it early the document th She was attentive. She took our car when our appointments didn’t quite lineup and it exceeded our expectations by delivering it early the document that we got back highlighted some items that we appreciate we will look into. More

I have always been treated right, they go over everything with me and give me my total before I leave so when I come back I know how much it will be, if they find something they will call and let me know. with me and give me my total before I leave so when I come back I know how much it will be, if they find something they will call and let me know. More

Receptionist is always kind and helpful, dealership is nice and everyone is friendly when i go! nice and everyone is friendly when i go! More

As always, MJ was thorough and professional in his explanation of the repair that needed to be done to my vehicle. Since the repair was going to take 3-4 hours, ToyotaTown was kind enough to give me explanation of the repair that needed to be done to my vehicle. Since the repair was going to take 3-4 hours, ToyotaTown was kind enough to give me a loaner vehicle, something that doesn’t happen frequently. Once my car went in for the repair, MJ kindly brought the loaner car around for me to use. Four and a half hours later, I received a phone call from MJ indicating that the car was ready for pick up. When I was paying for the repair, MJ was informed that I was there to pick up the car and came to me assuring me that all went well. Would recommend ToyotaTown to family and friends. More

ToyotaTown and Dennis Dabous treat me like a valued customer. On the same day I called about oil dripping from my 2012 Corolla they got me in and showed me that I must have driven through some oil and customer. On the same day I called about oil dripping from my 2012 Corolla they got me in and showed me that I must have driven through some oil and had nothing to worry about. A quick complimentary car wash and a couple of laughs and I was back on the road. Thank you Dennis!. I gave one less star to ToyotaTown due to my poor experience with the computerized "Brooke" telephone service attendant that attempted to coordinate my previous oil change. The personal touch is especially important during first contact. More

Enna was very kind and helpful and explained everything during the service appointment. Made everything a lot less stressful when unexpected repairs came up during the service appointment. Made everything a lot less stressful when unexpected repairs came up More