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ToyotaTown
London, ON
7,576 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,576 reviews
November 05, 2018
We had an excellent experience with Shawn as our salesman! This is my second time dealing with Shawn as our advisor purchasing another vehicle and he knocked it out of the park with his excellent customer serv This is my second time dealing with Shawn as our advisor purchasing another vehicle and he knocked it out of the park with his excellent customer service and energetic energy which makes it much easier as a customer. Very happy with our decisions and I highly recommend Shawn to anyone purchasing from Toyota! More
by boogiedown.123
November 05, 2018
Another totally positive leasing experience I've been leasing Toyota products from Toyota Town and Sylvia Donovan for the last 15 years. As always, Sylvia provided the perfect combination of ex I've been leasing Toyota products from Toyota Town and Sylvia Donovan for the last 15 years. As always, Sylvia provided the perfect combination of expert product knowledge with friendly and efficient customer service as I went through the process of leasing a new Rav4; nothing less than a 5 star rating for Sylvia and Toyota Town. More
by Jim C
Employees Worked With
November 05, 2018
Great & Positive Experience Shawn was a very professional adviser with lots of helpful advice and a low pressure approach. This is the second Toyota we have purchased thru Shawn Shawn was a very professional adviser with lots of helpful advice and a low pressure approach. This is the second Toyota we have purchased thru Shawn and he makes it an enjoyable experience. Janine was also very helpful in the Finance area with a low pressure approach. She was an easy person to deal with.. More
by Bricom
November 05, 2018
Great experience My first experience purchasing a car was fantastic. Quick, easy, answered all my questions. Tomasz was great and very helpful with all my questions. My first experience purchasing a car was fantastic. Quick, easy, answered all my questions. Tomasz was great and very helpful with all my questions. Thanks again! More
by Sam12345
November 04, 2018
Great people with great professional services. Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank you, Toyotatown! More
by John Z.
November 03, 2018
Gwen Jones at Toyota Town Gwen is our "GO TO" person in sales at Toyota Town. She has assisted us in purchasing 4 vehicles, most recently a 2018 Rav Hybrid. Thanks Gwen! Your k Gwen is our "GO TO" person in sales at Toyota Town. She has assisted us in purchasing 4 vehicles, most recently a 2018 Rav Hybrid. Thanks Gwen! Your knowledge, communication skills, ability to make things happen in a timely fashion and warm personality keep us coming back! Janey Evans More
by Rav4janey
Employees Worked With
November 03, 2018
Sylvia Donovan at ToyotaTown I have been dealing with Sylvia Donovan at Toyota Town for almost 10 years. I always know that I am getting the best deal available. She will often I have been dealing with Sylvia Donovan at Toyota Town for almost 10 years. I always know that I am getting the best deal available. She will often call me when there is a good promotion available and work hard to put me in a new car. I never feel any pressure to make a decision. I would not hesitate to recommend her to any of my friends. More
by neely481
November 03, 2018
Attentive service Went in for an oil change and tire balance and had a fluid change service coming up. I was alerted to this and had it done at the same time to avoid a Went in for an oil change and tire balance and had a fluid change service coming up. I was alerted to this and had it done at the same time to avoid a second visit. Todd Servant takes care of my Tundra as if it were his own. More
by NOD
Employees Worked With
November 02, 2018
purchase of 2016 Camry XLE Pleased with the assistance in the purchase of 2016 Camry. Thanks Frank. We found the vehicle on the Toyota Town website and made an appointment immed Pleased with the assistance in the purchase of 2016 Camry. Thanks Frank. We found the vehicle on the Toyota Town website and made an appointment immediately. More
by Camry XLE
November 02, 2018
Excellent buying experience Brian was our sales representative and he was awesome! The whole experience was very enjoyable and we never felt too pressured. We never felt rushed, Brian was our sales representative and he was awesome! The whole experience was very enjoyable and we never felt too pressured. We never felt rushed, and Brian was very knowledgeable. We are very pleased with our new 2018 RAV4. Financing and Pick up were very fast and efficient. I would recommend this dealership for anyone looking to purchase a vehicle. More
by Dani
