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ToyotaTown
London, ON
6,807 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,807 reviews
September 30, 2018
Service Chelsea Wakefield provided us with excellent customer service. Our rust warranty was honoured and our kids were provided with colouring sheets. We wil Chelsea Wakefield provided us with excellent customer service. Our rust warranty was honoured and our kids were provided with colouring sheets. We will return for our next servicing needs. More
by Savvy123s
Employees Worked With
Helpful September 30, 2018
Really amazing experience at Toyota Awesome experience thanks to Baz Afara and Rita Dalal. They helped us with our brand new car and made everything go smoothly. Loving my new car thanks Awesome experience thanks to Baz Afara and Rita Dalal. They helped us with our brand new car and made everything go smoothly. Loving my new car thanks to them. They were super kind and answered all our questions. Thank you 😊 More
by Tonydalal
September 29, 2018
Recommended I recommend Justin for his customer-centric, needs-based no-pressure approach to car sales. I was impressed with his unrushed interviewing of what I I recommend Justin for his customer-centric, needs-based no-pressure approach to car sales. I was impressed with his unrushed interviewing of what I sought as a new car buyer, before making his product recommendations. As an out-of-town customer of the service area (which itself speaks to the dealership's national ranking among all Toyota dealers), I chose to explore a new car purchase at ToyotaTown. Justin and his sales manager's competitive pricing on the decision elements I valued most further personalized my customer experience. For both London and surrounding residents alike, I recommend ToyotaTown, Justin Maki and the service area for great products, and a great sales and service experience. Continued success! More
by Boris
Employees Worked With
Justin Maki
September 29, 2018
wish every dealership was like this I live out of town and I came in looking for a good cheap car. We didn't find the right car yet but David said he was going to find us the right one i I live out of town and I came in looking for a good cheap car. We didn't find the right car yet but David said he was going to find us the right one in our price and when the does we are 100% buying our next car from him because we've been to other dealers and no one even comes close to him and Toyota Town. Thank you for making things easy for us. More
by outoftowners
Employees Worked With
David High
September 28, 2018
It was a fun time I hope to try it every few years Pedram helped me to get my decision to choose the car and gave me some advice and explained many thing in car and the contract I appreciate his work a Pedram helped me to get my decision to choose the car and gave me some advice and explained many thing in car and the contract I appreciate his work and time More
by Ammar
Employees Worked With
Pedram Ebrahimi
September 28, 2018
buying 2018 Highlander This is the second review I've written. The first time it didn't like our e-mail address. It said there was already one the same as ours. NOT. Anyway This is the second review I've written. The first time it didn't like our e-mail address. It said there was already one the same as ours. NOT. Anyway I'll try once more. We really enjoyed dealing with Toyota Tim. He was very courteous and took the time to explain everything to us. We would enjoy dealing with Tim again. Paul Collyer More
by paulval123
Employees Worked With
Darrick Overholt, Toyota Tim, Millad Kaberi, Lilliana Samarelli
September 28, 2018
Excellent experience David was super helpful with the whole process. He took his time to explain the procedure and helped us to make the right decision. Highly recommen David was super helpful with the whole process. He took his time to explain the procedure and helped us to make the right decision. Highly recommend! More
by Chan
Employees Worked With
David High
September 28, 2018
Excellent service from David Traded in my honda through David. He went out of his way to find the best options for us and we ended up with a great deal. He was very friendly and n Traded in my honda through David. He went out of his way to find the best options for us and we ended up with a great deal. He was very friendly and not the pushy sales type at all. Thanks for all your help David! More
by Paula K
Employees Worked With
David High
September 28, 2018
Great personality and professional! David was very approachable with his personality. He doesn't pressure you to purchase a car but instead he guides you through step by step, I'm confi David was very approachable with his personality. He doesn't pressure you to purchase a car but instead he guides you through step by step, I'm confident we have made the right decision. More
by Belinda
Employees Worked With
David High
September 28, 2018
Best sales experience ever! I tend to ask a lot of questions and research before I buy. Gwen really knows Toyota inside and out. Fantastic! I tend to ask a lot of questions and research before I buy. Gwen really knows Toyota inside and out. Fantastic! More
by Miller62
Employees Worked With
