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ToyotaTown
London, ON
7,134 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,134 reviews
May 15, 2024
Just picked up our newly leased RAV4 from Michael and Sylvia. Along with Andre in the Finance department, they make up an amazing team! They care about their customers - no rushing, no pressure, they g Sylvia. Along with Andre in the Finance department, they make up an amazing team! They care about their customers - no rushing, no pressure, they get to know your needs and deliver a terrific experience. Thanks again! More
by rglajch
May 15, 2024
This is the 5th Toyota my wife and I have leased or purchased through ToyotatTown. They have been great to deal with each and everytime. I would like to thank Sylivia and Michael on their assist in the purchased through ToyotatTown. They have been great to deal with each and everytime. I would like to thank Sylivia and Michael on their assist in the leasing and purchasing of our last 4 vehicles. I would recommend them if you need assistance with finding the right Toyota for you. More
by Jeff
May 14, 2024
This is the forth vehicle we have bought at this dealership, the customer service is amazing and Shawn Longworth our salesman was always keeping us up to date on the status of our vehicle. Sean Crag dealership, the customer service is amazing and Shawn Longworth our salesman was always keeping us up to date on the status of our vehicle. Sean Cragg assisted us if needed and we will be back in a few years for our next vehicle. From sales to service you won't regret going to Toyotatown~ More
by Tacoma
May 14, 2024
MJ, my service advisor provided excellent service keeping me up to date for any changes that needed to be made to my regular service, swapping tires and oil change. Kudos to the service technicians. me up to date for any changes that needed to be made to my regular service, swapping tires and oil change. Kudos to the service technicians. More
by Karen
Employees Worked With
May 13, 2024
Such a great experience! Felt welcoming and all my questions were answered. Such a great experience! Felt welcoming and all my questions were answered. Such a great experience! More
by Angela_ralf
Employees Worked With
May 12, 2024
Amazing customer service. Best sales team in Canada. Gwen and Rita are nothing but Amazing. 11/10 Best sales team in Canada. Gwen and Rita are nothing but Amazing. 11/10 More
by warkrk
May 11, 2024
Thanks to TOYOTATOWN for having excellent personnel as service advisors. Jason Defelice is a "master service advisor "that every customer would like to deal with. Always has good and knowledgeable advic service advisors. Jason Defelice is a "master service advisor "that every customer would like to deal with. Always has good and knowledgeable advice. Honesty and sincere recommendations what makes the customer feel comfortable for being at this TOYOTATOWN for car maintenance. js More
by john.santos
Employees Worked With
May 11, 2024
Took my vehicle a Toyota Highlander to get an oil change done. I had the pleasure of dealing with Jason He took care of my vehicle while it was there and made sure everything was done correctly. done. I had the pleasure of dealing with Jason He took care of my vehicle while it was there and made sure everything was done correctly. More
by sdm
Employees Worked With
May 10, 2024
Latoya was again wonderful in explaining the work to be done and setting the expectations. Once the work was completed on my 2020 Hybrid, she was able to explain the analysis and the work done in detail wh done and setting the expectations. Once the work was completed on my 2020 Hybrid, she was able to explain the analysis and the work done in detail while showing me the written work done. Thanks LaToya for explaining everything to me and providing me with the big picture of the servicing process. More
by Jewels
May 10, 2024
This is a excellent dealership to purchase a car from, the buying process is easy, service is absolutely great, and most importantly they do exactly as they agreed to do, in todays world in my opinion, a the buying process is easy, service is absolutely great, and most importantly they do exactly as they agreed to do, in todays world in my opinion, a good honest dealership can be difficult to find, ToyotaTown is one of the best & I highly recommend if you need a new or used car, give these guys a chance, for sales or service, like me you will be really glad you did More
by Paul Douglas
