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ToyotaTown
London, ON
6,807 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,807 reviews
December 09, 2019
Trade in for 2017 RAV4 AWD Brian was very knowledgeable about the vehicle and wasn't your're typical "pushy" salesman. Very much enjoyed the overall experience and would highly Brian was very knowledgeable about the vehicle and wasn't your're typical "pushy" salesman. Very much enjoyed the overall experience and would highly recommend going to Brian for your next vehicle purchase. More
by Jared RD
Employees Worked With
Brian Williams
Helpful December 09, 2019
A+ service on a non-Toyota vehicle. I only have great things to say about Rob at ToyotaTown. I have been taking my car to Rob for four years now and could not be happier. He is attentive I only have great things to say about Rob at ToyotaTown. I have been taking my car to Rob for four years now and could not be happier. He is attentive, understanding and informative, even regarding non-Toyota vehicles. More
by IH
Employees Worked With
Robert Dako
December 09, 2019
Quick turnaround on a flat tire We had a flat tire which we needed fixed ASAP. My son was at work when it occurred so we switched to the thin spare but we needed the regular tire rep We had a flat tire which we needed fixed ASAP. My son was at work when it occurred so we switched to the thin spare but we needed the regular tire repaired as my son would be driving the vehicle on the highway later in that day. I brought it to Toyotatown and Rob looked after the fix so that it go done within an hour. Appreciated the effort. Thanks More
by EJM
Employees Worked With
Robert Dako
December 09, 2019
I had another fabulous appointment with Toyotatown in London today! What started as just a regular oil change became an oil change, an air filter change and noticing that my driver’s side window was not London today! What started as just a regular oil change became an oil change, an air filter change and noticing that my driver’s side window was not acting right and fixing that too! The Service Advisor, Todd Servant, was awesome! As usual! More
by Robbin
Employees Worked With
December 08, 2019
Highlander 2019 Chad was knowledgeable about the Highlander and one thing i like about him is that he come to work on his off day to finalize my deal, he was friendly Chad was knowledgeable about the Highlander and one thing i like about him is that he come to work on his off day to finalize my deal, he was friendly too as compared to the Toyota North dealer who i had made before i decided to come to visit you guys. More
by Paul Weston
Employees Worked With
Chad Marques
December 07, 2019
Great service as usual from Helena Great support from Helena. After diagnosing the problem she arranged for the lower priced repair including parts needed. Rescheduled my following up Great support from Helena. After diagnosing the problem she arranged for the lower priced repair including parts needed. Rescheduled my following up service visit . Straight forward and clear information. More
by Bhorr
Employees Worked With
Helena Vrabec
December 07, 2019
Happy Campers! We had been planning to purchase a RAV4 Trail at some point before we retired and when my husband's car was written off recently (no one was hurt), it We had been planning to purchase a RAV4 Trail at some point before we retired and when my husband's car was written off recently (no one was hurt), it seemed like the right time. We sent out a request for recommendations on social media, and Gwen Jones at ToyotaTown was recommended by two friends. We searched ToyotaTown's inventory and made an appointment with Gwen. She found a RAV4 Trail that had just arrived and really appealed to us in terms of the esthetics and the features. She answered all of our questions and helped us outfit it so that it would suit our primitive but pampered camping lifestyle. When we arrived to pick up our Trail, all of our add-ons were installed and it looked amazing. Gwen took the time to give us the tour of the shop and our new vehicle to demonstrate all of the features. We really liked her energy, patience and genuineness. We are happy campers and we are pleased to recommend Gwen Jones. More
by Dana
December 07, 2019
Thanks Brian!! Recently bought a 2019 RAV4 with the help of Brian Williams. Brian was knowledgeable and made the process seamless. He easily helped me determine what Recently bought a 2019 RAV4 with the help of Brian Williams. Brian was knowledgeable and made the process seamless. He easily helped me determine what type of RAV was the best fit for me. He walked me through all the different features and didn't rush me into making any decisions. Thanks Brian!! More
by Robin H
Employees Worked With
Brian Williams
December 07, 2019
Many many thanks to the amazing man firis sharif always the best with the services thanks for making our 2 vehicles safe on the road Many thanks always appreciate it the best with the services thanks for making our 2 vehicles safe on the road Many thanks always appreciate it More
by Lexus rx350
Employees Worked With
Firis Sharif
December 07, 2019
I went in to see Brian through a recommendation and it more then exceeded my expectations. As a sales manager he did not have to help sell me my new RAV4 but he took all the time I needed and went over ev more then exceeded my expectations. As a sales manager he did not have to help sell me my new RAV4 but he took all the time I needed and went over everything I needed to know about what would work best for my needs. I would highly recommend him!! Thanks Brian for everything. More
by Xanadasilva
Employees Worked With
