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ToyotaTown
London, ON
6,822 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,822 reviews
December 21, 2019
Todd took care of my husband and I during our snow tire exchange. We were unable to book mu husband's next service with the new system and not lose our tire appointment and casually mentioned this to Todd exchange. We were unable to book mu husband's next service with the new system and not lose our tire appointment and casually mentioned this to Todd when he told us we were due for the next car service. Todd fit us in and graciously took care of us. He has helped us on numerous occasions and is always helpful and professional. Thanks Todd for being someone who we are always glad to have help us with our vehicle when we come in! More
by Customer
Employees Worked With
Helpful December 20, 2019
I always have an amazing experience when I come in to service my vehicle. Firis is the service advisor who helped me today and he was very personable and attentive. He listened to my concerns and went ab service my vehicle. Firis is the service advisor who helped me today and he was very personable and attentive. He listened to my concerns and went above and beyond to fix the issue I was having with my car. I have had the pleasure of being helped by Faris in the past and I am always very satisfied with the service that he provides. Thank you so much! More
by Kyrstie
Employees Worked With
Firis Sharif
December 19, 2019
Great service once again. Helena didn’t just help service my Prius but also took time to talk to me and help give advice towards getting my plates and registration done correctly now that I’m in Canada. Than my Prius but also took time to talk to me and help give advice towards getting my plates and registration done correctly now that I’m in Canada. Thanks again :) More
by Timbo_rod
Employees Worked With
Helena Vrabec
December 18, 2019
fantastic alignment,oil change and also inquired about new winter tires. Had excellent service advisor. Helena Vrabec was very courteous and polite She explain alignment,oil change and also inquired about new winter tires. Had excellent service advisor. Helena Vrabec was very courteous and polite She explained everything that was available for my needs but at that time I decided to wait until my finances were in better shape. Don Showers More
by jdshowers65
Employees Worked With
Helena Vrabec
December 18, 2019
Nice to know someone cares! Both Helena and Mo made me feel like my time was important unlike other dealerships where I felt rushed. They answered my questions and solved my pro Both Helena and Mo made me feel like my time was important unlike other dealerships where I felt rushed. They answered my questions and solved my problems with ease. Thanks! More
by Eunika
Employees Worked With
Helena Vrabec, Muhammed Aslam
December 18, 2019
Five Star Service Representive I bought my Toyota Highlander in 2017. I live in Baden Ontario. I always drive to Toyota Town because of the service. I have experienced excellent ser I bought my Toyota Highlander in 2017. I live in Baden Ontario. I always drive to Toyota Town because of the service. I have experienced excellent service reps but Rob has been the best. I go to Florida for the winter and he made sure that my Highlander was in excellent shape for the drive. More
by JGC
Employees Worked With
Robert Dako
December 18, 2019
Great Service Rep. Rob provided excellent service to correct a noise issue. This issue was corrected under the warranty at no cost to me. Toyota Town has always provided Rob provided excellent service to correct a noise issue. This issue was corrected under the warranty at no cost to me. Toyota Town has always provided excellent service. More
by Paul144
Employees Worked With
Robert Dako
December 18, 2019
I meant to hit 5 stars !!!!! Rob is awesome Nice I meant to hit 5 stars !!!!! Rob is awesome Nice friendly and explains everything Used simple everyday terms and makes sure you understand Great I meant to hit 5 stars !!!!! Rob is awesome Nice friendly and explains everything Used simple everyday terms and makes sure you understand Great guy More
by jody.kennedy
Employees Worked With
Robert Dako
December 18, 2019
Recently visited Toyotatown for service to my Rav4. Rob in the service department was very helpful and amazing! Despite my loathing for Toyotatown as a whole, Rob makes the experience slightly less excruci in the service department was very helpful and amazing! Despite my loathing for Toyotatown as a whole, Rob makes the experience slightly less excruciating. Thanks to Rob for all that he does. Nicole Hyde More
by Nicole H.
Employees Worked With
Robert Dako
December 18, 2019
Always excellent service. I always pull into the left service door hoping to get Rob. He has provided me with excellent advice and service over the years. He is very pleasant a I always pull into the left service door hoping to get Rob. He has provided me with excellent advice and service over the years. He is very pleasant and easy to talk to. During the service of my vehicle he keeps me informed. More
by Rick
Employees Worked With
Robert Dako
