ToyotaTown

I chose to reach out to Toyotatown due to a less than satisfactory experience with London Honda where I had been a long standing customer since 2005. I was introduced to Brian and ultimately chose to pur satisfactory experience with London Honda where I had been a long standing customer since 2005. I was introduced to Brian and ultimately chose to purchase my new vehicle through him. He was honest and forthcoming. He was professional and personable and I felt very well looked after. I would highly recommend him and Toyota to my friends and family. I am quite thrilled with my new car! More

I’ve had Todd Servant sign me in for my service appointments before. He’s very knowledgeable. Todd gave me the detail I needed which was estimated time this service would take and the cost. He appointments before. He’s very knowledgeable. Todd gave me the detail I needed which was estimated time this service would take and the cost. He’s always been polite and respectful. More

I had 4 indicator symbols lighting up on my dash indicating an issue. I called on a Friday and was offered an appointment time on a Monday. Amanda Krug was my service advisor and efficiently booked indicating an issue. I called on a Friday and was offered an appointment time on a Monday. Amanda Krug was my service advisor and efficiently booked me in for my appointment. She noticed that the driver's side mirror was loose. Along with diagnosing and working on my other car issues, the mirror was glued so the problem wouldn't get worse and I was not charged for this service. Amanda was also able to apply discounts to the parts and labour on my car which provided additional savings. I had to leave my car overnight so that a part that was not in stock could be shipped overnight. My car was ready the next day. It is running well now. Thank you. More

Todd helped me to solve a quick issue I had with my 2012 RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came back and told the the issue was a quick fix. Thank you Todd! More

Best service I have ever experienced! I brought my car in for a service was so happy that he kept me up to date in what was going on. Was so happy to see all the covid protocols set in place. Greatest experi for a service was so happy that he kept me up to date in what was going on. Was so happy to see all the covid protocols set in place. Greatest experience ever all thanks to Firis! More

software issues delayed my car he coordinated transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service More

The Service Department is terrific. I had a damaged tire, still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding that it should be replaced. Everything was handled efficiently and with care for the covid situation. I appreciated that I could wait for the car, in a safe area. I am grateful for every aspect of this experience, and know I can trust the service here. Thank you! More

Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More

For close to 30 years, Sylvia Donovan has always been and always will be our salesperson of choice. She has consistently provided us with outstanding knowledge, expertise, efficeincy and, most importantly, t always will be our salesperson of choice. She has consistently provided us with outstanding knowledge, expertise, efficeincy and, most importantly, the personalized service that is so important to us. Sylvia Donovan genuinely knows our family well and, as a result fully understands our automotive needs. Whenever the time comes to renew one of the two leases that we have with Toyota Town we know that Sylvia will always be there to take care of us. More

I came in to get a service done on my 2019 Corolla, and while I was waiting I decided to ask about trading it in early. I merely wanted to ask about the process and get some more information for later down while I was waiting I decided to ask about trading it in early. I merely wanted to ask about the process and get some more information for later down the road, but Sylvia was so helpful that we ended up starting the process that day. Everything just lined up perfectly that we got a great deal on a new Rav4 and took our new car home just a few days later. Once again, ToyotaTown proved to me that there's nowhere else I'd rather get a car. Everyone I dealt with was friendly and knowledgeable. Fantastic experience. More