Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,588 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,588 reviews
August 24, 2026
My first time at Toyota Town, and here is my experience. Before I even stepped into the dealership, I was speaking with Alex over the phone about a 2024 Toyota Corolla Cross Hybrid. I had several specifi Before I even stepped into the dealership, I was speaking with Alex over the phone about a 2024 Toyota Corolla Cross Hybrid. I had several specific technical questions, and I was very impressed by Alex’s knowledge. Even at his young age, his understanding of the vehicle is very, very good. He answered all of my questions to my 100% satisfaction. When we visited the dealership, I was equally impressed with the entire staff. Everyone was very polite, professional, and welcoming. Alex made our purchase very smooth and completely stress-free. I have visited many dealerships in the past, but this one is truly way above the standard. The customer service and professionalism were exceptional. Once again, thank you, Alex, for making our car-shopping experience absolutely perfect. We really appreciate your help and highly recommend you! Paul More
by lacopaul
Employees Worked With
Alex
August 16, 2026
Friendly sales people. No pressure sales. Very knowledgeable and helpful with explaining the various models and options available. Very fair with their trade in offers. Rew No pressure sales. Very knowledgeable and helpful with explaining the various models and options available. Very fair with their trade in offers. Rewards and appreciates loyal, repeat customers. Special shout out to Ken Yates. More
by dwilmink
August 11, 2026
This is the third vehicle from Shawn and everything when well, as expected. Thanks again Shawn well, as expected. Thanks again Shawn More
by nicksuek
August 10, 2026
This is the second car I have purchased from Shawn. The experience has always been pleassnt and efficient. The experience has always been pleassnt and efficient. More
by stoksik
August 07, 2026
I had a great experience at ToyotaTown working with Michael D. after having my previous vehicle stolen. Given the circumstances, Michael was knowledgeable, thorough and quick in providing me options to Michael D. after having my previous vehicle stolen. Given the circumstances, Michael was knowledgeable, thorough and quick in providing me options to make what could of been a stressful experience as smooth as possible. The turnaround time to help get me into a vehicle I loved was much appreciated and couldn't of done it without Michaels expertise. More
by Caitlyn
Employees Worked With
August 07, 2026
He is very kind and professional to introducing the cars what we want to buy, not what he wants to sell. We recommend. what we want to buy, not what he wants to sell. We recommend. More
by Gabriel Chen
Employees Worked With
August 05, 2026
I have been driving toyota cars since 1998. I changed to toyotatown many years ago and have been extremely happy with my lease manager, Sylvia Donovan, she has always explained my new car very I changed to toyotatown many years ago and have been extremely happy with my lease manager, Sylvia Donovan, she has always explained my new car very professionally and knowledgable, I would recommend her to anyone who is looking to lease a new Toyota. More
by tavery25
July 31, 2026
I had a fantastic visit to Toyota Town. The staff provided amazing service from the moment I walked in—friendly, knowledgeable, and genuinely helpful without any pressure. The dealership en The staff provided amazing service from the moment I walked in—friendly, knowledgeable, and genuinely helpful without any pressure. The dealership environment is clean, welcoming, and well-organized, which made the whole process feel comfortable and professional. They also have a great selection of options available, so it was easy to find exactly what I was looking for. Overall, I’m very happy with their service and would highly recommend Toyota Town to anyone in the market for a Toyota. More
by Sumitra Darjee
Employees Worked With
Haig Doughles
July 31, 2026
service was great - knowledgably and friendly advisors great coffee Sales and Finance team also great advisors great coffee Sales and Finance team also great More
by xjclex
