ToyotaTown

Shawn was excellent, he was very professional from the start of the sale to the very end pick up day, He was clear in terms of what he offered and helped to ensure I was extremely happy with both the purc start of the sale to the very end pick up day, He was clear in terms of what he offered and helped to ensure I was extremely happy with both the purchase of the crown and also with the trade of my own vehicle, he walked me through every detail. To sum up the experience, I never once through I was being ripped off, it was as we Brits say, a bloody brilliant experience, I will recommend ToyotaTown and Shawn to people More

They were extremely helpful and easy to get a hold of with any questions I had. Highly recommend! with any questions I had. Highly recommend! More

Gwen Jones was our sales person. We were very impressed with her knowledge of the Toyota products and we could see that she truly believed in her product. She was very patient with u We were very impressed with her knowledge of the Toyota products and we could see that she truly believed in her product. She was very patient with us, explaining all the features and the technology. Her experience definately showed! More

We had an easy time scheduling appointments and found the staff knowledgeable and accommodating. The service was friendly and reliable staff knowledgeable and accommodating. The service was friendly and reliable More

If not for Geordie I am not sure I would recommend, he made the experience. I don’t think there was anything that was notable otherwise. I was kinda disappointed that no Owner or Manger thanked me f made the experience. I don’t think there was anything that was notable otherwise. I was kinda disappointed that no Owner or Manger thanked me for the purchase. I cannot stress enough how great Geordie, I was referred to him after not having what I thought was a great experience by another sales person that didn’t seem overly interested in getting me the information I wanted on a 4Runner last year. Once I met Geordie I felt like I was in great hands. More

Wonderful experience! I have not bought a car on my own in two decades and it was a little intimidating. James was so patient, informative and knowledgeable, Rita perfor I have not bought a car on my own in two decades and it was a little intimidating. James was so patient, informative and knowledgeable, Rita performed miracles to make it all work and Manas took the time to teach my daughter and I all the tricks of our new vehicle! Thank you! You made a difficult life change a whole lot easier! More

Vehicle number 3 purchased September. 2025. Another great experience, really encouraging me to come back again. Prior to buying this vehicle here at Toyota-Town as our family is growing so 2025. Another great experience, really encouraging me to come back again. Prior to buying this vehicle here at Toyota-Town as our family is growing so our vehicle size needed to as well. I went to another dealership as they had something in stock where Toyota-Town didn’t at the time. Immediately I could tell and feel the difference between dealerships and was reminded why I love Toyota-Town. At Toyota-Town it doesn’t matter what employee you are talking to from sales, finance, or even managers. They all care about your sale and experience. The entire time you are talked to and treated as an equal. They don’t talk down to you or make you feel like a second rate citizen. Honestly, I left the other dealership feeling that I haven’t been heard or listened to, disrespected, as if my time didn’t matter, lied to, numbers kept changing, and devaluation of my trade. I am happy it didn’t work out because I came right back to Toyota town and was extremely pleased. Since our last vehicle purchase they have also updated there finance process with big screens and personalized presentations. Which is great for visualization of numbers and adds a real personal touch. The finance team allows you to completely customize your needs, with there experienced input that is displayed in a respect and non-judgmental way. They walk you through the tech and features on the vehicle, help you connect your phone, and even how to access spare tires. Ensuring you fully understand the vehicle and are able to enjoying everything you just purchased. If you are comparing numbers to numbers, yes their dealer fee is a bit higher than other dealers. It’s worth it, not only is it worth it just for the way you are treated here. You also get with new vehicles a service covered on security part etching. Which I personally would have never thought of getting done but is currently saving me over 80$ a year on car insurance. In all seriousness I have no connection to this dealer, I found them 2 years ago and have been blown away every time. It seems weird to say but I feel like part of the family and I definitely am treated like that. My family and I are extremely pleased with our new vehicle and can’t wait for when we need another one. As we know, here we will be treated with respect, heard and end up getting another great Toyota. More