ToyotaTown

First time ever having such a stress free experience purchasing a new vehicle. Nezir was very professional, knowledgeable, honest, patient and attentive to all my question's. I didn't feel rushed or pu purchasing a new vehicle. Nezir was very professional, knowledgeable, honest, patient and attentive to all my question's. I didn't feel rushed or pushed into purchasing. Stayed in contact through out the whole process and went above and beyond coming in on his day off for me! Encouraged me to call anytime or stop in if I had questions after my purchase. I would highly recommend Nezier to anyone looking to purchase a Toyota and already have given his contact information to a friend. Bonnie L More

Worked with Shawn to buy my first car. All the work was professional and well streamlined. Great job. All the work was professional and well streamlined. Great job. More

The appointment for 16000 oil service was handled quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so quickly, professionally and respectfully. It is convenient driving into the service bay, confirming service and estimate time. It was a snowy day, so car wash was not offered. More

Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More

Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time and patience to identify it's source. Todd helped me understand the challenges in identifying these types of problems as well as other symptoms that they've come across over the years. It was helpful and insightful and brought confidence that they're looking out for our best interest. More

2023 I bought a brand new Tacoma of them first service they scratched never said nothing I paid myself for the repair 2024 I bought a brand new rav4 first service they tried charging my tire that’s not e they scratched never said nothing I paid myself for the repair 2024 I bought a brand new rav4 first service they tried charging my tire that’s not even damaged took to another shop they said nothing wrong with the tire second damaged my hood and fender didn’t say nothing about it didn’t even wash my car so they hide the damages when I told them about it they said it’s to late I should said something when I picked up MY CAR WAS TO DIRTY TO SEE DAMAGES More

Overall Timing for changing the Tire in appointment time took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00a took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00am. Wasn't informed of the delay until 10am. I finished my tire change services appointment only at around 10.45 am and came out of service. More

My wife and I just picked up our 2025 Rav 4 from ToyotaTown in London, Ontario and I cannot say enough good things about this dealership - especially Jackie Vera, Shawn Longworth and Hillary Bevan- ToyotaTown in London, Ontario and I cannot say enough good things about this dealership - especially Jackie Vera, Shawn Longworth and Hillary Bevan- I have bought a number of cars from ToyotaTown and on each and every purchase I have been treated extremely fairly and always leave with a feeling that I got a great deal and as hokey as this sounds - my wife and I really feel like we are part of a Toyota family. Thanks again - Jack Huber More

In 2023 I bought brand new Tacoma first service left side box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wro box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wrong with the tire second they damaged my hood and the fender never said nothing about it they said I should have told about the damage when I picked up in the past my car was always washed this they didn’t wash it so could hide the damage I do not recommend this dealer to anyone More

My family had a wonderful experience purchasing a new vehicle. Daniel was amazing! He was helpful and very thorough throughout the whole process. I have always had great customer service at Toyota Town. vehicle. Daniel was amazing! He was helpful and very thorough throughout the whole process. I have always had great customer service at Toyota Town. I would strongly recommend Daniel to anyone looking for a new vehicle. More