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ToyotaTown
London, ON
7,104 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,104 reviews
December 20, 2024
Helpful, professional and friendly service has been provided by this dealership during this and previous years. I have every confidence in this dealership. provided by this dealership during this and previous years. I have every confidence in this dealership. More
by ManLaw
Employees Worked With
Other Employees :
In addition to MJ, my cars have been serviced by other female employees. (Sorry I forgot their names). They all deserved excellent 5-star ratings for their service.
December 20, 2024
I had a great experience at Toyota Town and would highly recommend it to everyone! recommend it to everyone! More
by Emily P.
Employees Worked With
December 18, 2024
Very pleasant individual. Courteous. Well-spoken. Accent a pleasant addition. No obstacle to understanding at all. Courteous. Well-spoken. Accent a pleasant addition. No obstacle to understanding at all. More
by Mr. Hoth
Employees Worked With
December 13, 2024
Very positive experience. Valentine is welcoming and honest and willing to go above and beyond to meet the needs of his customers. An asset to the Toyota Town team. Valentine is welcoming and honest and willing to go above and beyond to meet the needs of his customers. An asset to the Toyota Town team. More
by joseph.antunes
December 13, 2024
Dealerships responded quickly when I requested an appointment.. Daniel my sales representative went above and beyond.. I’m happy with my purchase and with the transaction.. appointment.. Daniel my sales representative went above and beyond.. I’m happy with my purchase and with the transaction.. More
by rcosh
December 13, 2024
Amazing dealership to deal with had a great experience with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. More
by Tlisettealvarez
December 13, 2024
Quick professional service from both Karen and Chelsea. Above and beyond as always thank you for the quick turnaround Above and beyond as always thank you for the quick turnaround More
by shaun
December 13, 2024
It was a pleasure to deal with Michael, Sylvia and Rita. Each were helpful, patient and transparent during the entire process. We are loving our new Grand Highlander! Each were helpful, patient and transparent during the entire process. We are loving our new Grand Highlander! More
by Jess Ross
December 12, 2024
Positive experience. Daniel and the finance officer were very easy to work with. Not pushy Daniel and the finance officer were very easy to work with. Not pushy More
by PR
Employees Worked With
December 12, 2024
Jason is a great service advisor and I look forward to working with him for future service. He looked for the best solutions and helped make my situation easier. Only constructive piece is accuracy around working with him for future service. He looked for the best solutions and helped make my situation easier. Only constructive piece is accuracy around verbal quotes. My cost for a catalytic converter was double what was verbally quoted. The process to fix my car and the result after the repairs, was a bit below expectations. Jason is not at fault, but after waiting for parts to come in and then waiting many days for the work to be done, the final result is the car runs louder with more vibrations than when it ran normally, prior to this repair. Still, I highly recommend ToyotaTown as the best dealership service department in London and Jason is a big reason for this. I wish my repair result this time around was better, but I will still keep going to ToyotaTown for service, because they are the most competent of any repair shops I've used and regularly service my vehicle beyond expectations. More
by Highlander
Employees Worked With
