Thor Motors Orillia Ltd.

Wasted day On my last experience I an appointment for snow tire change. On booking I was told that I couldn't come inside and the change would take 45 mins. It w On my last experience I an appointment for snow tire change. On booking I was told that I couldn't come inside and the change would take 45 mins. It was a cold day but I filled an hour walking around. On returning to Thor Motors I found the car where I left it. When I called in I was told they probably wouldn't start on my car till after 1pm even though I was on time for a 10:30 appointment. My keys were returned and I left very unhappy with snow tires still on. Peter Manwaring More

Had a great experience at Thor motors give them 5 starsgoo I am a new cutomer so I do not know many of the staff yet so far I am happy with the dealer ship.the staff i do knoware great thank you.. I am a new cutomer so I do not know many of the staff yet so far I am happy with the dealer ship.the staff i do knoware great thank you.. More

Second car purchase Paul Herbst my sales rep went out of his way to make the process as simple as possible during this difficult time. Thor motors was adaptable and innov Paul Herbst my sales rep went out of his way to make the process as simple as possible during this difficult time. Thor motors was adaptable and innovative in finding solutions to new problems that normally would not be present. I was appreciative of the service that was given. More

First experience with a dealer, and new vehicle purchase. Dayna was incredibly helpful, as was Andrew, but more importantly, honest. They were upfront about everything, and my brand new super duty arrived as Dayna was incredibly helpful, as was Andrew, but more importantly, honest. They were upfront about everything, and my brand new super duty arrived as scheduled. Would recommend to anyone More

Best ever! Always taken care of quickly and efficiently - treated with respect. The staff is always friendly and accommodating. The facility is beautifully don Always taken care of quickly and efficiently - treated with respect. The staff is always friendly and accommodating. The facility is beautifully done and always clean. More

I would definitely recommend using Thor Motors Orillia when looking to purchase a new vehicle. Brandon was my sales rep when I purchased my 2019 Ford FXR and my 2020 Ford Escape, he goes above and beyond when looking to purchase a new vehicle. Brandon was my sales rep when I purchased my 2019 Ford FXR and my 2020 Ford Escape, he goes above and beyond to make sure you are completely comfortable with your choice and all the bells and whistles in your new ride. Thank you Thor Motors Orillia, you’ve got yourself a family of life long clients here. More

service dealership is always friendly to walk into. the service was excellant (just a couple of recalls). no complaints. would recommend my friends to come he dealership is always friendly to walk into. the service was excellant (just a couple of recalls). no complaints. would recommend my friends to come here. More

Never had a problem with service At last service mentioned to Ron of continual shudder in transmission on take off. Ron checked my Focus records and indicated my model was still under At last service mentioned to Ron of continual shudder in transmission on take off. Ron checked my Focus records and indicated my model was still under extended warranty and needed car for full day. Took car in next week got courtesy car and picked up Focus next day.Everything just working well. My Focus will be 7 years old this spring ,always serviced by Thor. Just great company and people More

I traded in two vehicles and bought one . The experience was overall very good ,any small issues we have experienced thus far where resolved quickly by our sales man . He made sure we where aware of all the was overall very good ,any small issues we have experienced thus far where resolved quickly by our sales man . He made sure we where aware of all the options and features on our vehicle and how they worked . Overall very satisfied as of now . More

Top notch customer service! When it was time to buy another vehicle, we purchased our second Taurus from Thor Motors. Still great customer service - a very pleasant buying expe When it was time to buy another vehicle, we purchased our second Taurus from Thor Motors. Still great customer service - a very pleasant buying experience. More