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The Loan Arranger

Toronto, ON

4.9
918 Reviews
Get the financing you need to get the vehicle you want. Our experienced staff want to help you get that used or new car, truck, boat, bike, or RV you've been dreaming about. And whether you have perfect credit, bad credit, or something in-between we can help. Visit us at one of our four locations, Toronto, Barrie, Oshawa or Cambridge and choose from over 300 cars and trucks on the spot, or we can find you the specific vehicle you want. We can work out your monthly payments and get you driving away in your vehicle TODAY !! For 30 years we've been helping people get the vehicles they want, let us help you get driving today. Apply now for a vehicle loan. www.theloanarranger.com/creditapp.html
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4251 Kingston Road

Toronto, ON

M1E 2M5

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Showing 918 reviews

August 22, 2022

The WORST place to buy a vehicle. Sold a car that was unsafe to drive. More

by Wendyscleaning1969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ball
Aug 22, 2022 -

The Loan Arranger responded

Hello We're sorry to read your review. All of our vehicles are sold safety certified, we'd like the opportunity to discuss your concerns. Please free free to reach out at 416-283-4262 The Loan Arranger

Aug 22, 2022 -

Wendyscleaning1969 responded

I have tried for months to get help with this. April 28th I took this car to my mechanic as I work 3 jobs and not much time to get to them inbetween. My mechanic pulled the car off the road that day due to finding the lower control arm cracked. At that time I had only owned the car for 3.5 months and I went to my mechanic to have my winter tires taken off and the on going issues from day one with the master window switch. I should have returned this car within the 35 days with just the window switch alone but did not as I needed a vehicle to keep surviving in my 3 places of employment. May I spoke with Chris Ball who asked me to send home the proof and mechanics bill as I wound up with a $2700.00 bill as there was that much wrong with this car. I did and since that day I have been threatened, bullied, brought to tears and spoken to like I'm trash and I'm beyond fed up with these threats from this place. I EXPECTED a safe vehicle which I pay a good buck for 528.00 a month. This Chris had the nerve to send a baliff out over 2 payments that went NSF as the car June 24th was hit by a delivery driver and I was told with the condition post purchase ( vehicle history) and with this newest accident, this car was most likely a right off. Turns out, my adjuster said no and it's now being repaired. The office had already asked me for my payment arrangements to which I immediately gave but needed the total amount in arrears with the fees you charge for non payments. To this day, no one has told me the exact figure but yet you want my money. This baliff shows up for under 1200 bucks knowing the car was in being repaired and then Chris ball tries to EXTORT me for the 400 in baliff fees. I will NEVER recommend this place to anyone. Sadly I did that when I bought mine and the bonus I was supposed to get NEVER came my way. The only thing I've gotten from this company more overly CHRIS BALL is absolutely disgusting treatment. I've got the OMVIC involved and obudsman as well. I was not expecting loan arranger to pay my entire mechanic bill but the lower control arm and any other safety related issues should have been regardless where it went. I had ZERO control over it being pulled off the road. Thankfully my mechanic believes in safety cause from the reviews I've read and what I've personally dealt with here and experienced, if your a poor credit customer, your treated like trash. Broken promises and failed contract. Yet I'm held accountable financially?

August 19, 2022

Absolutely Amazing Dealership! I highly recommend, ultimately transparent, with excellent customer service from Jodi B More

by dash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi B
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Called spoke with someone and was told someone will get back to me with details of the car. No one called back. Followed up a few days later and spoke with a pleasant gentleman, but when enquired about t More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not provided
Aug 16, 2022 -

The Loan Arranger responded

Hello Dan We have a wide range of inventory at different price points, We work hard to be able to offer good selection and prices to our clients. If any other vehicles catch your eye please feel free to contact us at 1-855-364-5626 The Loan Arranger

August 05, 2022

Jodi was amazing and super helpful. Car sales is a tough to navigate but she helped me through it all the way! Definitely recommend her service, she really cares about the customers. More

by Kittjiakong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi B
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Jodi is amazing! ! Such a huge help for me and i appreciate her so very much!!! More

by Desilaidley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi B
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

So happy with Hilton. He made me feel so comfortable with my purchase. Great place More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilton S
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

We have bought 3 cars now from Adam and our family has bought a total of 5. Adam is a miracle worker. He is honest and will not waste your time if you cannot be financed. He WILL bend over backwards to More

by Jonny!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam B
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

The dealership has plenty of locations to visit, a great stock to pick from and have an incredible customer service. Allan East is by far the best agent our family has ever seen. He got the job done quickly More

by Jessica.clarkroesch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Hello There, It would be very helpful to say your prices on your website. I also noticed alot of newer vehicles, so Im going to assume your cars are over priced... And I know youre located on Hespeler Rd. $ More

by monique.rendle
Recommend Dealer
No
Employees Worked With
Ranbir Singh
May 27, 2022 -

The Loan Arranger responded

Hello Monique Please feel to reach out to us for more information on our vehicles, including pricing. We have a wide range of vehicles at prices that will suit a range of budgets. You are correct, our Cambridge store is on Hespeler Road. Feel free to give us a call at 1-855-364-5626. The Loan Arranger

May 12, 2022

Thankyou Dianna and Lynn Martin for the long hours you put in finding me the perfect car and financing. Can't say enough about how these girls went above and beyond even delivering the car to me was very More

by joyce.allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Martin
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