
The Lakehead Motors Ltd.
Thunder Bay, ON
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746 Reviews of The Lakehead Motors Ltd.

Amazing customer service Chris was my salesperson and he was amazing. They had called me to have me trade in my truck for a newer one and Chris couldn't of done a better job i Chris was my salesperson and he was amazing. They had called me to have me trade in my truck for a newer one and Chris couldn't of done a better job in picking my new vehicle. Doug was amazing in everything he had to do and Jolene was able to work her magic to get me approved and on my way with a new vehicle. These 3 are amazing and I would recommend Lakehead Motors to anybody. More

Awesome customer service !! Justin Melanson was our salesperson. He was very patient and concerned about our needs. He explained everything about the sale of the vehicle, the v Justin Melanson was our salesperson. He was very patient and concerned about our needs. He explained everything about the sale of the vehicle, the vehicle itself and made sure we understood everything involved with the vehicle. I would recommend Lakehead Motors and particularly Justin to anyone considering a new vehicle. Thanks again Justin !! More
Excellent Service Many members of our family have purchased vehicles at this dealership. We have had excellent service and everyone is helpful, friendly and knowledgea Many members of our family have purchased vehicles at this dealership. We have had excellent service and everyone is helpful, friendly and knowledgeable. We really like your Ram Trucks. My wife has a 2014 Bighorn and I just traded my 2012 SLT for a 2015 Longhorn. They are beautiful vehicles. More
Made easy!! Excellent Experirence!! Very stress free / Felt like they appreciated my business!! Very fair and fast. I would recommend Anna in a second!! I was made to feel like they a Very stress free / Felt like they appreciated my business!! Very fair and fast. I would recommend Anna in a second!! I was made to feel like they all were on my side.....that nice!! Feels good! Thank you Anna Seabrook, thank you Lakehead Motors!! More
New Purchase Megan was my sales person. She was great. She did everything she could to make my budget work in buying a new vehicle. So far the people I have dea Megan was my sales person. She was great. She did everything she could to make my budget work in buying a new vehicle. So far the people I have dealt with have been very helpful and patient with me in making my decision. Megan wasn't too over powering with phones calls. She didn't force me to make a decision until I was ready. This is my first dodge so hopefully I enjoy it! More
Sales Service Megan helped us get into a new 2016 Dodge Rebel. She was awesome! Very friendly and fast and getting back to us with questions we had. Thanks Megan! Megan helped us get into a new 2016 Dodge Rebel. She was awesome! Very friendly and fast and getting back to us with questions we had. Thanks Megan! More
Trade In Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2n Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2nd very great experience with Lakehead Motors. She listened to everything I said, found the vehicle I was looking for and helped me trade in my vehicle for the one I was interested in. All 3 employees that helped me were great and offered nothing but smiles and a helping hand. I am very grateful for everything they have done for me. I am now a proud owner of my very first truck!!!! I couldn't be happier =) More
Great service bad moral I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after they got off the phone. The manager was very rude to Justin (who I purchased the vehicle off of). I thought it was inappropriate to speak badly about any employee in front of customers. Also the manager made promises to me about a "few" free oil changes due to changes in the contract just before the sale went through which I have not received nor heard about again. I love my new Jeep it is the second one I have purchased however, after the treatment of the staff not sure I would return if Justin was not working there. More

Great Team! From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was wel From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was well looked after from the service advisors to the courtesy shuttle driver. Special thanks to Chris and the black Friday incentives to find me the right truck. More
Joe's Journey The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the ladies assured me I wouldn't regret it and will enjoy my new Journey along with peace of mind. Megan was truly wonderful and patient, she was also very helpful in aiding me get all the documentation needed to seal the deal. Brandi was also very nice, answered any questions I had, and assured me I will be happy with my Journey. Thanks for being my chauffeur Megan! More