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The Lakehead Motors Ltd.

Thunder Bay, ON

3.5
746 Reviews

951 Memorial Ave

Thunder Bay, ON

P7B 6T9

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746 Reviews of The Lakehead Motors Ltd.

December 17, 2015

Amazing customer service Chris was my salesperson and he was amazing. They had called me to have me trade in my truck for a newer one and Chris couldn't of done a better job i More

by Stephane1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Boardman, Chris Gledhill, Jolene Dosen
Dec 17, 2015 -

The Lakehead Motors Ltd. responded

Thanks Stephane for the kind words. It was great working with you to find the right truck. Hope you enjoy this truck for years to come. Thanks for choosing Lakehead Motors!! Chris

December 17, 2015

Awesome customer service !! Justin Melanson was our salesperson. He was very patient and concerned about our needs. He explained everything about the sale of the vehicle, the v More

by MUTTSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Melanson
Dec 17, 2015 -

The Lakehead Motors Ltd. responded

Thank you so much for your business and for the kind words! I am happy that I was able to help you find what you were looking for and to answer all of your questions, everyone involved in your transaction is always happy to help! If you ever need anything please don't ever hesitate to reach out to me, I'm always here to help! Season's Greetings! Justin

December 17, 2015

Excellent Service Many members of our family have purchased vehicles at this dealership. We have had excellent service and everyone is helpful, friendly and knowledgea More

by TVes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cherie Papa, Rocco Cristoforo, Brandi Caputo, Taki Vlotaros
Dec 17, 2015 -

The Lakehead Motors Ltd. responded

Thanks Terry and Christine, it was a pleasure to help you folks out and really hope you enjoy the truck. Please feel free to call me anytime if you have any questions.

December 13, 2015

Made easy!! Excellent Experirence!! Very stress free / Felt like they appreciated my business!! Very fair and fast. I would recommend Anna in a second!! I was made to feel like they a More

by peddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Seabrook, Brandi Caputo
Dec 14, 2015 -

The Lakehead Motors Ltd. responded

Thank you so much for you repeat business. I greatly appreciate it! Enjoy your new Ram 1500!

December 12, 2015

New Purchase Megan was my sales person. She was great. She did everything she could to make my budget work in buying a new vehicle. So far the people I have dea More

by Thunder Bay 1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rose, Brandi Caputo, Jolene Dosen
Dec 14, 2015 -

The Lakehead Motors Ltd. responded

Thank you for choosing Lakehead Motors, and for the kind review! We appreciate your business. Enjoy your new vehicle :)

December 08, 2015

Sales Service Megan helped us get into a new 2016 Dodge Rebel. She was awesome! Very friendly and fast and getting back to us with questions we had. Thanks Megan! More

by JordanKen29
Friendliness
Recommend Dealer
Yes
Dec 08, 2015 -

The Lakehead Motors Ltd. responded

Thank you for the review and your business! Enjoy your new Rebel life!

December 07, 2015

Trade In Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2n More

by tpost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Seabrook, Doug Boardman, Jolene Dosen
Dec 07, 2015 -

The Lakehead Motors Ltd. responded

Thank you so much for your kind review! I hope you enjoy your first new truck!!! And thanks again for your business ☺️ Anna

December 04, 2015

Great service bad moral I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after More

by jtheriault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Rocco Cristoforo, Justin Melanson
Dec 08, 2015 -

The Lakehead Motors Ltd. responded

Hello jtheriault, I want to first and foremost thank you again for your business. We value you as a returning customer. That being said, I would also like to thank you for the review. We take every review seriously and appreciate that you voiced your opinion. I would like to apologize for the error with the oil changes, they completely slipped my mind and I take full responsibility for the mix-up. I do have the vouchers for them. I will make contact with you in regards to them separately. If you have any further questions or concerns please do not hesitate to reach out to us. We strive for 100% customer satisfaction. Thank you again! Kind regards, Justin Melanson

December 02, 2015

Great Team! From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was wel More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Dave Land, Paul Marshall, Chris Gledhill, Jolene Dosen
Dec 03, 2015 -

The Lakehead Motors Ltd. responded

Thanks for choosing Lakehead Motors Gino. It was great working with you to find your new truck. Enjoy the Rebel! Chris

December 02, 2015

Joe's Journey The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Caputo
Dec 02, 2015 -

The Lakehead Motors Ltd. responded

Thank you for the great review! It was a pleasure dealing with you. Enjoy the Journey!

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