
The Lakehead Motors Ltd.
Thunder Bay, ON
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746 Reviews of The Lakehead Motors Ltd.
Amazing Team Ryan, Doug and Cherie excellent team. They are professional and provide excellent service they are knowledgeable and patient. Lakehead Motors is ver Ryan, Doug and Cherie excellent team. They are professional and provide excellent service they are knowledgeable and patient. Lakehead Motors is very fortunate to have these employees. I highly recommend them to anyone looking to purchase a vehicle whether new or used. Keep up the good work. Not to forget Grant in Service. More
Awesome Experience! Michelle Difelice was my Sales Consultant. Extremely knowledgeable and friendly. Went over and above to make sure the delivery of my new truck was exa Michelle Difelice was my Sales Consultant. Extremely knowledgeable and friendly. Went over and above to make sure the delivery of my new truck was exactly what I was hoping for. And Jolene Dosen, the F&I Specialist was great too! Shout out to Brad Forbes, another Sales Consultant, who assisted Michelle in finding out the answer to an air suspension question neither had dealt with before. More
Nick figliomeni is the best If anyone is looking for a vehicle, nick figliomeni is your man. He knows his information of vehicles inside and out. Never felt pressured at all. He' If anyone is looking for a vehicle, nick figliomeni is your man. He knows his information of vehicles inside and out. Never felt pressured at all. He's very reasonable and has excellent customer service. Thanks again nick figliomeni From : g mercado More
excellent experience Great service. Anna is friendly and very professional. This is the 3rd time I dealt with her. She never makes you feel like you're being pressured to Great service. Anna is friendly and very professional. This is the 3rd time I dealt with her. She never makes you feel like you're being pressured to make a purchase. Two thumbs up! More
Great Team of Service and Sales People !!! I was not sure what I wanted in a new truck , I talked to Nick and he walked me through what was available and made suggestions for my needs. I purch I was not sure what I wanted in a new truck , I talked to Nick and he walked me through what was available and made suggestions for my needs. I purchased a new Dodge truck thanks to him that meets my needs. Thanks also to Cherie for doing all the paper work, you made the purchase easy and enjoyable.......great team!!!!! More
Thanks again! Our second truck purchase in 2 years. Nick Figliomeni is a kind and knowledgeable salesman and was instrumental in facilitating our purchase. He helpe Our second truck purchase in 2 years. Nick Figliomeni is a kind and knowledgeable salesman and was instrumental in facilitating our purchase. He helped us make the right choice and came in right on our budget. The rest of the administrative, service and business staff rounded off a pleasurable experience. Thanks again! More
Service and Sales people Richard Reid the salesman who sold us our Dodge Journey was awesome as is Nick Figliomeni. David Land in the Service Dept. is super and the young lad Richard Reid the salesman who sold us our Dodge Journey was awesome as is Nick Figliomeni. David Land in the Service Dept. is super and the young lady in the Parts Dept. is great. Now...The young lady that drives the shuttle van to pick clients up could use a lot of personality. We had our car in for service on March 8 and she picked us up on the 9th to get our car back. When we got in we said "HI" and we got a very short and low..."HI".....The only sound in the van all the way to the dealership was the sound of the signal and when I cleared my throat. We felt like we were putting her out because she was picking us up or she wasn't happy with her job. We didn't expect an extensive conversation but at least make the client feel welcomed and not uneasy. When we got out at the Dealership my husband asked her if she was mad that she had to pick us up. She replied "NO just that she had another scheduled pick up on the other side of the city and had to pick us up because she was in the area". She needs some lessons in how to deal with clients if she is to keep doing her job! More
New Jeep Grand Cherokee I love my new Jeep Grand Cherokee !!! I can not thank Greg enough for all your help with helping me find my new grand Cherokee! Also thanks for showin I love my new Jeep Grand Cherokee !!! I can not thank Greg enough for all your help with helping me find my new grand Cherokee! Also thanks for showing me how to work all the gadgets. Also for dropping off my Cherokee to me when I couldn't come to get it cause I was stuck at work. I would recommend lakehead to anyone who was looking at purchasing a new or used vehicle great professional and reliable staff way to go guys !!! Great customer service !!!! More
excellent job joe nigro third time buying truck from lakehead joe nigro was very helpful on helping me make the right decision on the truck i purchased and was very accommoda third time buying truck from lakehead joe nigro was very helpful on helping me make the right decision on the truck i purchased and was very accommodating also More
Excellent customer service and understanding I had just lost my job in Alberta and was travelling home back to the Maritimes and of course the weather was not at all the best, while travelling th I had just lost my job in Alberta and was travelling home back to the Maritimes and of course the weather was not at all the best, while travelling through Ontario my windshield wipers decided to stop working and driving in these conditions were dangerous at best. I was directed to Lakehead Dodge and met with Grant Wilkie, he heard what was wrong and although there were no openings, he told me to leave the truck and they will look at it. Not only did they look at it, they told me what was wrong, did not put parts in that were not necessary and told me how to fix the problem should it occur again. He then tells me they are not going to charge me for their time, what can I say, it was just what I needed to hear, they treated me with respect and did not take advantage of the situation, I seriously could not drive on without wipers. Upmost respect for Grant and his Service Dept. Thank you. More