
The Lakehead Motors Ltd.
Thunder Bay, ON
Filter Reviews by Keyword
By Type
746 Reviews of The Lakehead Motors Ltd.
Grand Caravan Trade In Wanted to trade my Caravan for a Journey. They had no seven passenger models available. I opted for a new caravan. Although I am happy with the veh Wanted to trade my Caravan for a Journey. They had no seven passenger models available. I opted for a new caravan. Although I am happy with the vehicle, the final process was very disorganized. They misplaced the insurance card. I was also supposed to transfer plates, but they registered it for new ones (if I had been aware of this, we would have put both our names on the registration). I had bought a car from another dealership in the same week, and had a better experience and a better warranty plan from the other dealership. More
Treated like a valued customer My entire experience was superb! Michelle & the rest of the sales team went well beyond to make me feel like a truly valued, repeat customer. My entire experience was superb! Michelle & the rest of the sales team went well beyond to make me feel like a truly valued, repeat customer. More

Great people to deal with took little bit longer than expected but defiantly worth the wait ! Very excited about my new dodge RAM hemi :) thank you very much Taki to deal with took little bit longer than expected but defiantly worth the wait ! Very excited about my new dodge RAM hemi :) thank you very much Taki More
Purchase of 2016 RAM Sport Had great service from Nick, Doug and Cherie on the purchase of my new 2016 Dodge. Nick has been great with my new truck and dealing with existing is Had great service from Nick, Doug and Cherie on the purchase of my new 2016 Dodge. Nick has been great with my new truck and dealing with existing issues with my purchase of our Jeep. Doug has been awesome as well with his help on my trade in and the issues with the Jeep we bought from him. Overall great customer service and making things right. Cherie was great in getting the facts about my deals and some curves that were thrown at us and very understanding on helping us make a good choice financially. Great crew highly recommend the three of them if you want great service. More
Great customer service Nick was knowledgeable, very friendly and funny, personable, not pushy, and seemed to genuinely care that we were happy with the vehicle. Taki was ve Nick was knowledgeable, very friendly and funny, personable, not pushy, and seemed to genuinely care that we were happy with the vehicle. Taki was very nice and helpful with the final details. We were impressed with the dealership's willingness to negotiate. It was a very good experience and we love Luigi, he's home! :) More

Purchase of 2016 Dodge Ram Lakehead Motors had exactly the truck we were looking for. They were very knowledgeable and explained many different options.. They worked with us to Lakehead Motors had exactly the truck we were looking for. They were very knowledgeable and explained many different options.. They worked with us to get exactly the vehicle we wanted at the price we were happy with.. They were easy to deal with and we felt no pressure to make a rushed decision. More
My experience was perfect. I went in looking to trade in my truck for a brand new one, and I was not disappointed. Every associate was very friendly and helpful and got me into I went in looking to trade in my truck for a brand new one, and I was not disappointed. Every associate was very friendly and helpful and got me into the perfect truck with a lower finance rate! They made me a deal I couldn't refuse and helped me with every step along the way, ensuring I got every feature I wanted! I highly recommend lakehead motors. Thank you Anna Seabrook and everyone else you took part in the deal! More
Excellent Help I had a lot of criteria that I was looking for in a vehicle. I came in seeking advice, under a tight timeline and Lakehead Motors Team delivered. They I had a lot of criteria that I was looking for in a vehicle. I came in seeking advice, under a tight timeline and Lakehead Motors Team delivered. They made the process very comfortable and personable. They took the time to understand the things I needed in a new vehicle and then made the effort to make sure that my new vehicle fit those needs and more. They were very patient and very accommodating. More
good purchacing service sales persons were very helpful and accommodated with my busy schedule. Their was one minor issue with the truck, They did not try to hide it In fact sales persons were very helpful and accommodated with my busy schedule. Their was one minor issue with the truck, They did not try to hide it In fact they pointed it out and are having the scuffed bumper plastic replaced. so far so good, I have no complaints and loving the hemi. More
Purchase of new used vehicle We went in just looking around and then decided to purchase a Jeep, Rick helped us out right away, great to deal with. All the others we dealt with, f We went in just looking around and then decided to purchase a Jeep, Rick helped us out right away, great to deal with. All the others we dealt with, friendly and helpful as well. We would definitely deal with this dealership in the future. More