Subaru of Calgary

Excellent Customer Service From Vijay Aggarwal I went to Subaru Calgary to check out 2017 models and met Vijay Aggarwal. After discussing the features that I wanted in a new vehicle, Vijay showed t I went to Subaru Calgary to check out 2017 models and met Vijay Aggarwal. After discussing the features that I wanted in a new vehicle, Vijay showed the Forester. We took it for a test drive and I was sold! The whole experience at the dealership was positive. Vijay is very thorough in explaining all the features of my new Forester and was great at matching my needs to the right vehicle. Ryan Romano in Finance was very helpful in switching the registration and insurance to the Forester and it was great to meet the Sales Manager, Ken Woo. Vijay has contacted me since the sale to see if I had any questions. I am impressed with this dealership and I love my new Forester. Thanks Vijay! More

WHAT HAPPENED ... IT'S ACTUALLY NICE TO GO IN NOW!!!! I went in with a friend today - she was thinking of purchasing a new 2017 Outback. I was initially reluctant to take her there, as previously, I foun I went in with a friend today - she was thinking of purchasing a new 2017 Outback. I was initially reluctant to take her there, as previously, I found some of the Sales Managers there Pompous and Ignorant. I purchased both a 2012 and 2015 Outback there...and said I was never going back!!! Glad I gave it a second chance. We dealt with Travis Westin and Derrick (Sales Manager) mainly - an less so with Richard - the Assistant Manager. All three were attentive, paid attention to my friend's needs, and were respectful of the process!!! I was very tempted to upgrade my 2015 to a 2017 ... but trade-ins kinda suck! A pleasant place to spend 3.5 hours today. Thanks Travis, Derrick and Richard for making the experience great for my friend. She is one happy future Outback owner and is excited to pick her car up next week! I will definitely be back for an upgrade :-) ... the numbers just have to work!!!! And my own experience with Kevan in service - always great!!!! Thanks Kevan!!!! Thanks Subaru Calgary. It's much nicer coming into your place now!!! More

Easy, breezy! We came to Subaru Calgary with a clear goal in mind, and Loman and Myles were easily able to show us the vehicles, answer all our questions, and provi We came to Subaru Calgary with a clear goal in mind, and Loman and Myles were easily able to show us the vehicles, answer all our questions, and provide meaningful insight into the details of our purchase. We drove off in our new vehicle that day, confident in our decision, and having gotten a fair deal in the process. Thank you Lowman, Myles, and all the helpful staff at Subaru Calgary. More

Very good, knowledgable sales We really appreciated the knowledge base and experience of our Sales representative. It was our first time in a Subaru dealership, and we were very pl We really appreciated the knowledge base and experience of our Sales representative. It was our first time in a Subaru dealership, and we were very pleased to learn about the product. We found the right vehicle for us, and were able to leave satisfied having concluded a fair deal. More

Daniel Polini and our new 2016 Subaru Crosstrek! We dealt with Daniel Polini when we bought our 2016 Subaru Crosstrek. He was great to deal with, very informative, and highly recommended. Not once We dealt with Daniel Polini when we bought our 2016 Subaru Crosstrek. He was great to deal with, very informative, and highly recommended. Not once did we feel under pressure to purchase a car and he sincerely took the time to really understand what our needs were and went the extra mile to make sure that we were satisfied. I wanted a safe car that I felt comfortable driving in and that is exactly what I got. Daniel has since followed up with us to make sure that we are satisfied with the results and I can honestly say we are. We purchased a used vehicle and when we went to pick it up Daniel made sure it had been beautifully detailed and felt brand new. The dealership in general has an excellent atmosphere with knowledgeable consultants who are truly passionate about the cars they are selling. One highly respected customer service experience we got was to meet the Sales Manager, Ken, who takes the time to introduce himself to the clients and make sure they are satisfied - which isn't a service you get at many places. They definitely made us feel welcomed into their "Subaru Family". Thank you Daniel, Giovanni (another great Product Specialist who provided us with tons of information, as he owns a Subaru too!), Ken, and the staff at Subaru Calgary for taking care of us. More

Great Car-buying Experience We came in right after a bad sales experience at the other Subaru dealer in town, so meeting Loman at Subaru Calgary was like a breath of fresh air. H We came in right after a bad sales experience at the other Subaru dealer in town, so meeting Loman at Subaru Calgary was like a breath of fresh air. His breadth of knowledge about the Crosstrek was outstanding and we never felt that we were being given a sales pitch. We were told that he wanted to make sure that we got exactly the vehicle we wanted for a price that we were comfortable with and that he would do his best on our behalf to make it happen -and he did. When we came back to pick up our new Crosstrek a few days later we have never had a salesman spend as much time as Loman did giving us an orientation of the car and even synching our cell phone. Very impressive! A most positive car buying experience. More

Jennie makes it really easy to deal with service I recently spent about $2500 at the Subaru Calgary service center due to some clutch and radiator issues on my older Subaru and was treated extremely I recently spent about $2500 at the Subaru Calgary service center due to some clutch and radiator issues on my older Subaru and was treated extremely well by Jennie and some of the other team members at Subaru. Even though my vehicle is over 10 years old I was treated well, got the full shuttle experience, as well as detailed information about the repair. She even took the time to take some pictures of the underside of my vehicle for me, and didn't push when there were certain items I didn't feel needed replacing, but helped me to see the importance of certain other things. I would recommend dealing with Jennie (and Raj was helpful too) at Subaru. It's an incredible brand and it's nice to have some quality people helping those of us that own the cars! More

Great experience with Loman I'm a first time Subaru buyer so I did tons of research prior to speaking with the dealer. I was interested in the 2016 Crosstrek which, like all Suba I'm a first time Subaru buyer so I did tons of research prior to speaking with the dealer. I was interested in the 2016 Crosstrek which, like all Subarus, came highly recommended for reliability, all weather capability and mileage. Loman took a lot of time to walk me through Subaru's offerings and culture and answer questions. I think you would be hard pressed to find anyone more thorough and he will ask at many different points along the way if you are feeling comfortable with everything. The new car buying process can be painful for some but I really felt very much at ease thanks to Loman's attention to detail. More

Excellent customer service I have dealt with different auto salesmen as we were looking for a vehicle to purchase. Giovanni did not pressure us, but was flexible and accommodat I have dealt with different auto salesmen as we were looking for a vehicle to purchase. Giovanni did not pressure us, but was flexible and accommodating. He helped us find the best deal for our needs. After sales service was also excellent. I would recommend Giovanni to my friends. He's knowledgeable and focuses on the customer's need. More

Client focused, timely follow up. With his initiative and timely follow up, Richard Loucks' client focused attitude got us the Subaru vehicle we wanted. While encountering limited year With his initiative and timely follow up, Richard Loucks' client focused attitude got us the Subaru vehicle we wanted. While encountering limited year end inventory and his awareness of our price point, Richard ensured we had the best deal available (our own research confirmed this!). His honesty and character came through in our dealings. Richard made sure we were satisfied with the new car buying experience throughout each step of the process! S.G. More