Subaru of Calgary

Loman Edwards was excellent! I showed up to buy a new car with limited time and a quote in hand. There was an error in my favour on the quote and the dealership honoured the price I showed up to buy a new car with limited time and a quote in hand. There was an error in my favour on the quote and the dealership honoured the price I was given.They expedited the process for me so I was able to drive my new car away in just over 2 hours. Thanks everyone!! More

Couldn't have been better! My experience with Subaru Calgary has been top notch. Being a car guy, I walked in knowing exactly what I wanted. I met Henry Yu, and we quickly began My experience with Subaru Calgary has been top notch. Being a car guy, I walked in knowing exactly what I wanted. I met Henry Yu, and we quickly began to chat. He knew I was car guy, and avoided lecturing me on aspects of the car I already knew about; something other dealers did not do. He was very personable, kind, and extremely accommodating. When they didn't have the model I wanted to test drive, Henry was kind enough to let me drive his own vehicle, as it was the same model I was looking into. The next weekend, I came back and purchased the car from him. During the process of delivery prep, one of the detailers damaged the car. Henry once again went above beyond! He rounded up some colleagues, and switched me into another car that was an identical model so I could pick it up on the day we had originally planned. He did all of this while maintaining communication with me about the status of the car, and keeping me in the loop. The finance manager, Myles Nordlund also did a stellar job. He is an easy going, kind and respectful man who knows his stuff. He also helped with switch me into the car to ensure I could pick it up on the day that I'd plan too. The work both Henry and Myles did to get me into my dream car is very appreciated, and will not be forgotten. I will be recommending friends and family to this dealership, and more specifically to Henry and Myles. Genuinely great guys! More

Excellent experience! Loman Edwards was awesome! Loman Edwards is a no-pressure, eager to please salesman. He spent a lot of time trying to solve the puzzle of what vehicle would best suit ME!!! Wh Loman Edwards is a no-pressure, eager to please salesman. He spent a lot of time trying to solve the puzzle of what vehicle would best suit ME!!! What a novel idea from a salesperson! He was kind, patient, and transparent. He helped guide me through the entire process with ease. I love the vehicle that I ended up with! I was so impressed!! He did not rush me or pressure me into buying something I did not want. It was really a wonderful, happy experience!!! Ryan in Finance was really great as well. He was patient even when he had to make changes at the last minute! They made an excellent team! Thank you so much for your help and patience!! I would recommend you both to everyone! More

Wonderful Experience, Above and Beyond Looking for your child's first vehicle can be a stressful experience for any parent. We called Subaru Calgary to follow up on a used SUV that we wante Looking for your child's first vehicle can be a stressful experience for any parent. We called Subaru Calgary to follow up on a used SUV that we wanted to come look at and Loman Edwards was on the other end of the phone. We chatted a bit about what type of vehicle I was looking for, etc. When we showed up to view the SUV, Loman had everything ready for us to review including all the paperwork. But what he also had prepared were several other vehicles for us to consider based on our earlier conversation. We test drove some SUV's and my son and I both really loved a different vehicle than the one we originally called about. It was in much better shape and really was the perfect vehicle. Loman was very professional, knowlegdable and just wonderful to deal with. When we came to pick up the vehicle we saw there were a few more things he had fixed up including a new windshield! How many salesmen would go to those lengths on a used vehicle (and not a subaru)? Just like a protective parent! Thanks Loman. More

Great first time experience with Subaru! I have great admiration and respect for Loman Edwards, a salesman committed to ensuring customer satisfaction. My recent experience with him was exce I have great admiration and respect for Loman Edwards, a salesman committed to ensuring customer satisfaction. My recent experience with him was exceptional. I felt he listened to my circumstances and presented options both workable to myself and the dealership. He offered a great "first" experience of Subaru for me. I look forward to future interactions with him and this dealership. Thank you Loman! More

Friendly, helpful and efficient Our "new-us-us" Forrester needed some extensive engine work, and was beyond warranty. Paul McGurran was very helpful in communicating with Subaru Cana Our "new-us-us" Forrester needed some extensive engine work, and was beyond warranty. Paul McGurran was very helpful in communicating with Subaru Canada on our behalf, with the happy outcome that the cost would be absorbed as a goodwill gesture by the company. Thanks, Paul (and Subaru Canada). Our vehicle work was booked in by Raj Toor. The process and timeline were clearly explained and we received regular updates. If we needed to call Raj we were able to get through to her, or if a message or email was left we would always get a prompt response. Our vehicle was completed on time, with no added surprises at the end! During all of our visits to the Service Dept, we noted how busy the place is. It appears to be very well-organized. All of the staff were efficient, and they maintained a friendly and helpful manner despite handling a large volume of customers. Good job everyone! A sincere thank you to Raj, Paul and the rest of the team. More

An enjoyable experience at Subaru Calgary with Loman Edwards With an intent to replace our aging van, my wife and I went to Subaru Calgary and we were welcomed by Loman Edwards whom we have never met before. It With an intent to replace our aging van, my wife and I went to Subaru Calgary and we were welcomed by Loman Edwards whom we have never met before. It was our first time in a Subaru dealership. We first test drove the limited-edition 2017 Subaru Crosstrek ?? Kazan. The Kazan was great but we wanted to purchase something bigger with our budget; thus Loman worked very hard and found a fairly low mileage used Subaru Forester 2.5i Touring which suited our needs. We test drove the vehicle and were able to leave satisfied having concluded a fair deal. Loman spent the morning and the better part of the afternoon with us, ever so patient. We had a very good experience when picking up the vehicle too. Loman actually rushed back from an unscheduled delivery to Canmore to ensure that we were properly taken care of for our delivery. Throughout the experience, Loman provided a calm, yet reassuring approach to purchasing a vehicle that was an enjoyable experience overall. He particularly impressed us by being very knowledgeable, friendly, courteous and efficient; and above all, having a positive attitude and provided excellent customer service. My wife and I were very impressed by his knowledge and kindness. He was able to address all our concerns and helped us to decide the right vehicle to purchase. This Kiwi certainly rocks. The sales manager, Ken Woo, was really accommodating and worked hard for the better part of the afternoon with us on the final price, taken into account our trade-in vehicle. And the finance manager, Ryan Romano, was also very knowledgeable, friendly and helpful. Overall, all of the staff were very professional during the entire process of joining the so-called “Subaru family”, from test drive to close the deal and picking up our vehicle. Based on this experience, we found that this team is very knowledgeable and enthusiastic about the Subaru products they offered, and are definitely a force to recon within the dealer world. We are impressed and will definitely recommend Loman and this dealership to friends and other families to try out the Subaru vehicles. Thank you Loman, Ken, Ryan and all the helpful staff at Subaru Calgary. More

If you're thinking of purchasing a Subaru, ask for Loman! We should have had Loman as our salesperson right from the beginning. After somewhat frustrating dealing with the sales managers, we finally ended up We should have had Loman as our salesperson right from the beginning. After somewhat frustrating dealing with the sales managers, we finally ended up with Loman. He was great! More

Now that's what i call customer service! After a bad experience importing and some complications with a faulty inspection my fiancé and i were left without a car and stranded in Calgary(we li After a bad experience importing and some complications with a faulty inspection my fiancé and i were left without a car and stranded in Calgary(we live in lethbridge). Subaru has always been one of favourite car companies after owning a 2002 and falling in love with it so we stepped into Subaru calgary. We were taken care of immediately and found a car around our price range, only issue was that it still needed to go through an inspection and we still needed to get home. Luckily DereK(the GM) was kind enough to offer us a temporary vehicle(a brand new cross trek!) and said that once the inspection was completed on monday they would have someone drive it up to us and swap us for the loaner! Talk about service! unfortunately the vehicle a had a few issues within the first 5000km(oil related) and we had to take it in for servicing. when i called Derek he quickly made us an appointment for the only time we could drive the car down and were there the following day. Multiple staff greeted us when we arrived(not unlike the first time we came in) and we started to chat with Ivan and Derek. While our car was being looked at i was interested in a few other options and Ivan promptly found us the vehicle we were looking for. Derek took all steps necessary to swap out our existing vehicle so we could drive away that evening! while in the mean time we were given a subaru dog leash for our dog and small talked with friendly staff. we were truly taken care of and i would recommend Subaru Calgary for your next vehicle! More

Great service Jennie! Thank you Jennie for the great service today. She was friendly and kept us informed of our service and gave us her card if we have any further issues. Thank you Jennie for the great service today. She was friendly and kept us informed of our service and gave us her card if we have any further issues. In the future we'll definitely do our service through Jennie. More