Subaru of Calgary
Calgary, AB
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860 Reviews of Subaru of Calgary
friendly nice job, friendly people, employees treats you like family. i defenetly would recommend someone to came and buy a car from this dealership and came b nice job, friendly people, employees treats you like family. i defenetly would recommend someone to came and buy a car from this dealership and came back when i may need to change my car. More
Subaru Calgary and Loman Edwards step up to the plate I had gone to another Subaru dealership in Calgary and had a very subpair experience. Although a good deal was there, the salesman had little knowledg I had gone to another Subaru dealership in Calgary and had a very subpair experience. Although a good deal was there, the salesman had little knowledge about the vehicles I was looking at. I was left with "google it yourself" or just a blank I don't know. I then went to a different brand of vehicle and almost signed the deal. It took hours to get them to be upfront about the cost of the vehicle and all extra expenses (unbelievably frustrating) and thankfully the deal fell through. I did a lot of research into Calgary Subaru and saw many great comments about Loman. Right upon meeting him he was upfront and transparent with all costs and took the time to ask pertinent questions to get to know me a bit and my needs in a vehicle. He had a great knowledge about the Subaru product line and if he didn't know an answer was quick to find it. He was extremely patient and spent a great deal of time to give me an experience that I never expected a dealership to give. There was no pressure, Loman worked for me to get a great deal and a fair price on my trade in. Richard Loucks the sales manager also stepped in to support Loman in saving me even more money on the deal! My experience was that this is a dealership working on bringing in a new and fresh attitude into a business which can leave the consumer feeling less then satisfied and like they've been taken advantage of. If you're in the market for a Subaru go to Subaru Calgary work with Loman Edwards and the rest of the team. You won't be disappointed! More
Renewal of my lease Loman and Trina were the employees I dealt with. My 2014 Forester lease came to an end and Loman helped me through the renewal process and the offer w Loman and Trina were the employees I dealt with. My 2014 Forester lease came to an end and Loman helped me through the renewal process and the offer was great. I got the new 2017 Forester for basically the same lease price. I was able to choose one of the new Forester they had in stock and I got my new car today, 2 days after I talked to Loman! No complaints and I have had only good experience over the last years with them also including appointments for inspection, repairs etc. More
great experience I enjoyed my car buying experience and left there happy. Giovanni was very pleasant and helpful I felt heard about what I wanted. Great place. I enjoyed my car buying experience and left there happy. Giovanni was very pleasant and helpful I felt heard about what I wanted. Great place. More
Worst dealership I have dealt with It all began with the purchase of my car, I specifically asked numerous times if the new wrx sti's would be coming out next year and the agent ensured It all began with the purchase of my car, I specifically asked numerous times if the new wrx sti's would be coming out next year and the agent ensured me they wouldn't be. To my surprise, they did. Throughout the negotiations we finally met on price and future discounts, one of which was free oil changes for life. This turned out to be a disaster. Every time I bring my car in, it is an ordeal and the customer service has been crap. I am not sure if it is because they make no money off of me for the oil changes or it's just the normal service quality. One specific time while under warranty I had them check out my wipers as they were not turning when required and thought it was an electrical problem. Upon picking up my car they tried to charge my $130 for this repair. I asked what was wrong and they indicated they had to tighten.a screw. The sales person would not budge on the price until I was basically walking out on the door without payment, and then the asked the shop if it actually took an hour. It took 15 minute supposedly and I ended up paying $30. This was just one of the numerous bad experiences I have had with this dealership and I highly caution people about dealing with them from now on. More
Thanks for fast response After initial problems my issue was reolved thanks to Derrick Koch-thanks for your fast response and standing behind your customers , Thanks to Henry After initial problems my issue was reolved thanks to Derrick Koch-thanks for your fast response and standing behind your customers , Thanks to Henry and Ken as well. More
Great Service - would recommend Being a first time car buyer I thoroughly enjoyed my experience at Subaru Calgary. They thoroughly explained to me all the different models and ensure Being a first time car buyer I thoroughly enjoyed my experience at Subaru Calgary. They thoroughly explained to me all the different models and ensured I understood all aspects before making any decisions. They had excellent customer service and put their customers first. That said, you can tell there are some control issues with changeover in management when going through the process that may slow it down; however, this did not impact my decision to purchase a car. More
Loman LISTENS! Loman was a great sales person to work with. He listened attentively and never got impatient with us (my wife and I). I wouldn't exactly say I am the Loman was a great sales person to work with. He listened attentively and never got impatient with us (my wife and I). I wouldn't exactly say I am the easiest customer to please, but--to make a long story short-- I walked out of there feeling like Loman had worked on my behalf. I got what I wanted, at the price I was prepared to pay. He returned calls and emails promptly, which has DEFINITELY not been my overall experience with dealerships/sales staff in Calgary. So kudos to him for that! I would wholeheartedly recommend Loman as your next Subbie sales person. More
Phenomenal experience We arrived at Subaru with the intention of looking at a vehicle, and consequently had our kids with us. Giovanni saw the needs we had, and almost imm We arrived at Subaru with the intention of looking at a vehicle, and consequently had our kids with us. Giovanni saw the needs we had, and almost immediately found a vehicle that met every single need. His no pressure approach, his tolerance of having our kids constantly interrupting him speaking with us and his understanding of what we needed made this visit pleasant. We came 'just to look' and walked away with a smoking' good deal on a superb car thanks to Giovanni! All of the staff we had anything to do with in the entire dealership were professional and courteous. Thanks again Gio! More
A+ Experience Loman was quick to greet us on our first visit to Subaru Calgary, and extremely patient through the 2nd, 3rd, 4th and 5th visits too! He was knowledge Loman was quick to greet us on our first visit to Subaru Calgary, and extremely patient through the 2nd, 3rd, 4th and 5th visits too! He was knowledgeable and able to respond to my endless questions, and made the process enjoyable. Definitely able to identify my needs and find the perfect fit. Thanks again for all your help on my first new vehicle purchase in 15 years! More