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Straightline Kia

Calgary, AB

4.8
985 Reviews
Welcome to Straightline Kia ! As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about. Our Vision - "SHIFTING THE EXPERIENCE" We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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100 Glendeer Circle SE

Calgary, AB

T2H 2V4

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Showing 985 reviews

October 22, 2023

We picked up the car, arranged everything online, arrived when the car was in the showroom, great, thank you Andrey! More

by Viktor
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrii Sharipov
Oct 22, 2023 -

Straightline Kia responded

Viktor, Thank you for taking the time to share your thoughts on working with Ashley and our team. We're glad to hear we delivered such a great experience! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 21, 2023

I ordered a new car and already got it in less than 2 months. Thank you for your professional work and support in the buying process. More

by Max
Recommend Dealer
Yes
Employees Worked With
Andrii Sharipov
Oct 22, 2023 -

Straightline Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 21, 2023

Very satisfied with overall experience. Had good people helping during the whole process. Would definitely come back for my next car. More

by tiagoplaisant
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Machan, Harry Purcell
Oct 22, 2023 -

Straightline Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Straightline Kia! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 21, 2023

I am very glad that I came to you. You helped us a lot. Car is amazing and modern) More

by bohdan.horobets26
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrii Sharipov
Oct 22, 2023 -

Straightline Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Straightline Kia are glad to have you as a customer. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 21, 2023

Harry was very informative and helpful through out this process. Great customer service. And Caesar was also very helpful as well. More

by Tenzo
Recommend Dealer
Yes
Employees Worked With
Cesar Regalado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Purcell
Oct 22, 2023 -

Straightline Kia responded

Thank you for your business and this review. We're happy to hear Harry and Cesar were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 20, 2023

No communication at all, Blair will tell you he will call you back over and over and over again, but you will never here back from him. Well the next page makes me select a vehicle to leave this review. I More

by CJ734
Recommend Dealer
No
Employees Worked With
Blair Browne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Straightline Kia responded

Hello CJ734, Can I please get your name so I can sit down with Blair to see why he did not call you back? Thanks, Rick Brar General Manager Straightline KIA

Oct 20, 2023 -

Straightline Kia responded

Thanks CJ734, I understand you are frustrated, as you can see my response back to you has been within minutes of your review. As well you can see my response is not "generic" as I am trying to get your name so I can rectify this issue. If this does not show that we care I am not sure how else I can show you that we do care about our clients. 24 hours without a call back can be easily solved, however I get it we all want a call back, I feel the same way. If you do not want to give me your name so I can help, I am not sure what I can do to help you Sir/Madam. We all get busy and sometimes it takes us more than 24 hours to call our clients back. What I can do is I will sit with Blair and let him know if we cannot call our clients back within the promised time, at least give the courtesy to let our clients know you will be delayed getting back to them. Thanks for your feedback CJ734 Rick Brar General Manager Straightline KIA

October 18, 2023

My husband and I recently purchased our first vehicle in quite a few years. Danny Deng our sales person was great. Danny picked up on what we were looking for and was extremely helpful and pleasant showing More

by arlene.mayall
Recommend Dealer
Yes
Employees Worked With
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Regalado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Straightline Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Straightline Kia! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 18, 2023

Andrii was very helpful! A professional approach involved a detailed explanation about a model we were interested in, answering all our questions and in general a good sales More

by Vitalii
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Regalado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lindsay, Andrii Sharipov
Oct 19, 2023 -

Straightline Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 17, 2023

I recently purchased my second vehicle from Straightline Kia, and while the overall experience was positive, there were some notable shortcomings. Blair Brown, the sales representative, was extremely helpfu More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Blair Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Straightline Kia responded

Thank you for your detailed feedback, Jeff. We strive to make sure that all of our guests leave happy, and reviews from customers like you will help us make improvements. We appreciate your business and hope to see you again here at Straightline Kia. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

October 16, 2023

We were delighted with the friendly and efficient service provided by Straight Line Kia. Danny and Darren provided comprehensive and transparent information on everything we needed to know, making the entire More

by Dione Betanin
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Straightline Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Darren and Danny! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

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