Danny Deng

fantastic team danny very knowledgeable, creative in negotiations and transparent in car issues and extremely helpful negotiations and transparent in car issues and extremely helpful More

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This was my first experience purchasing a vehicle from a dealership, and unfortunately, I'm left feeling disappointed and questioning the transparency of the process. One of the main reasons I chose the dealership, and unfortunately, I'm left feeling disappointed and questioning the transparency of the process. One of the main reasons I chose the vehicle was that it was priced noticeably lower than comparable vehicles on the market, which I had been monitoring for nearly a year. During the test drive, I was diligent about asking questions and assessing the vehicle's condition. However, it became abundantly clear a couple of weeks after purchase, once the overwhelming air fresheners and perfume scent dissipated, that the previous owner had been a smoker. This was never disclosed to me. When I questioned why the vehicle was priced lower than other comparable vehicles, I was simply told, "because that's what it's priced at." After deciding to move forward with the purchase, I was informed there was an additional "mandatory" cost associated with the deal. It wasn't until I returned a few days later to pick up the vehicle that I learned this cost wasn't actually mandatory. The finance representative was unclear about my options and presented several costly add-ons as though they were part of a required package. When I prepared to leave the dealership to review the numbers on my own, alternative options suddenly became available, including a lower financing rate and the ability to purchase only the warranty without the other products I had been led to believe were necessary. While I ultimately purchased the vehicle, the overall experience left a bad taste in my mouth. The lack of transparency regarding both the vehicle's history and the financing process made it difficult to feel confident that I was being dealt with honestly. As a first-time dealership customer, I expected clear communication and straightforward answers. Instead, I'm left wondering what else may not have been disclosed. Based on my experience, I would not recommend Straightline Kia. More

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Danny was extremely helpful in guiding us to a purchase a car that suited our needs and price range. Lexi the finance manager was personable and thorough. However, we found was pressure to upsale us on exte car that suited our needs and price range. Lexi the finance manager was personable and thorough. However, we found was pressure to upsale us on extended warranties etc. We added a rooftop rack, hitch and bike rack. We were not satisfied with the poor condition of the bike rack and the explanation from the parts department and how they dismissed our concerns. Eventually, there was an offer to order a new one. That being said we are happy with the car but feel the parts department needs to be more service oriented and honest. More

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Amazing customer service. Definitely recommend it. Fergus was very kind since from the deal until delivery, thanks for everything! Definitely recommend it. Fergus was very kind since from the deal until delivery, thanks for everything! More

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Danny is on top of his game. We really enjoyed working with him. Loving the car too, so worth the wait. We really enjoyed working with him. Loving the car too, so worth the wait. More

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Absolutely outstanding experience at Straightline Kia! Danny and Lexi made the entire vehicle purchase process incredibly easy and enjoyable. They were honest, transparent, and genuinely helpful every ste Danny and Lexi made the entire vehicle purchase process incredibly easy and enjoyable. They were honest, transparent, and genuinely helpful every step of the way. There were no hidden fees, no surprises, and no pressure to buy extras or add-ons. Everything was straightforward and exactly as promised. It’s rare to find a dealership team that’s this professional, trustworthy, and easy to deal with. I couldn’t be happier with my purchase and would gladly recommend Straightline Kia to anyone looking for a vehicle. Thanks again, Danny and Lexi, for the exceptional service! More

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Special thanks to Cody and Rick for being extremely helpful and supportive during this process, made a scary decision into a comfortable and exciting experience. Thank you. helpful and supportive during this process, made a scary decision into a comfortable and exciting experience. Thank you. More

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This was the worst experience ever of buying a new car. I am normally a Chevy person and thought I’d go outside the box. Danny was the worst salesman I have ever had. I made an appointment to test drive a I am normally a Chevy person and thought I’d go outside the box. Danny was the worst salesman I have ever had. I made an appointment to test drive a sportage. I gave him an option of time. Showed up 15 minutes early and still waited 20 more minutes after meeting him to be seen. then he tried to show me a mini van. Told him wrong model. Then he showed me a lower trim sportage. Told him getting closer. Finally he showed me a car with the same trim we wanted. And then he took a phone.call. We waited ten minutes. Borderline left. As we were walking out he asked us to stay. Then took another phone call. Yes we bought the vehicle but not because of the salesman. If my wife did not like the vehicleI would Have walked Away because of Danny deng. Worst salesman i have ever dealt with. on top of that he guaranteed me weather mats. Had to fight to get them. 2.5 weeks after buying the vehicle. Absolutely not impressed with anything that was done for me at Kia and would recommend that you get rid of Danny. More

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Easy to discuss car purchase, straight forward. Comfortable place but a bit small. Hopefully my car arrive soon Comfortable place but a bit small. Hopefully my car arrive soon More

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Straightline is your average car dealership with all the usual gimmicks to entice buyers to spend more money. They blame a lot of this on kia Canada and didn’t make me feel like they were on my side. My sal usual gimmicks to entice buyers to spend more money. They blame a lot of this on kia Canada and didn’t make me feel like they were on my side. My salesperson, Danny, however as the go between between me and the sales manager and finance manager, went out of his way to help me get a better deal. Eventually a reasonable deal was negotiated and I’m satisfied. The car I traded in was also purchased at Straightline so I’m familiar with their service department. Here toño I felt they blamed their somewhat higher charges on Kia Canada without justification. And of course like most vehicles with warranties you’re better off using the dealer services and paying more money than voiding your warranty. It’s a cash cow for the dealers beyond the cost of the vehicle itself. I make this observation with a long history of buying and leasing vehicle that I always take in for regular service. So I’m not a huge fan of Straightline Kia but Kia does make decent cars that you can buy for a reasonable price with some necessary negotiation skills and good timing. More

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