St. Catharines Nissan

World class experience!! From start to finish, my experience with St Catharines was phenomenal in everyway. Nathan was amazing! He answered all my questions, and was prompt From start to finish, my experience with St Catharines was phenomenal in everyway. Nathan was amazing! He answered all my questions, and was prompt with his replies. When he made a commitment to me, he followed through! He wasn't pushy or anything. He made me feel right at home and made the process a dream! Krista in the finance office was fantastic! She listened to my needs, put together options that best suited me, and was able to stick to my budget. Everyone I met or spoke to in the dealership where very polite, courteous and welcoming. Truly a world class experience!! More

Easiest Process Ever! I've owned many cars and the process was always tedious and stressful. Not Chris, he made the purchase of my new car effortless, easy and fun! Thanks I've owned many cars and the process was always tedious and stressful. Not Chris, he made the purchase of my new car effortless, easy and fun! Thanks Chris and Nissan for the wonderful experience. More

Turned out to be amazing!! We had issues to start. But with constant contact. We were able to get what we needed and had an amazing person to help. Would definitely use Nissan a We had issues to start. But with constant contact. We were able to get what we needed and had an amazing person to help. Would definitely use Nissan again. More

Great experience I had recently purchased a car and after a month lost it due to an accident. I went back to the same dealership where they went above and beyond to he I had recently purchased a car and after a month lost it due to an accident. I went back to the same dealership where they went above and beyond to help me again get it to am amazing car. Thanks for the great service. More

Dany Lagerstrom Wanted to build my credit up and thought that I would sign up for this and see if I could qualify for it. Thanks i Wanted to build my credit up and thought that I would sign up for this and see if I could qualify for it. Thanks i More

Staff Friendly, Manager quite the opposite Went to this branch for a oil change as I usually do as I work 5 minutes away and use their shuttle service to get to work and back to the dealership Went to this branch for a oil change as I usually do as I work 5 minutes away and use their shuttle service to get to work and back to the dealership at the end of the day. On the way back to work the shuttle driver who know my requested time says "oh by the way I wont be able to pick you up when you want I have another pick up around the corner 15 minutes earlier and once I drop him off and come get you and bring you here it'll be past my shift so he tells me to take time off work or get a cab. So at this point I am s.o.l cause my cars already at the dealership and I have to get back so I have to take an hour off work and lose pay because of this so its convenient for the shuttle guy to come pick me up. So I talk to the front desk employees two younger men who understood what I went through was unnecessary and shouldn't of been dealt with the way it was so when they got the manager Mr.Steve Secord and explained the situation to him he just looks at me and says yeah that sucks its your problem and just had 0 customer service skills and just treated me like I was not a valued customer at all. I'll be taking my business to a different Nissan Dealership from now on if I even deal with Nissan at all from this point on More

Got my 2018 Nissan Rogue Rob Reilly is awesome he helped me and my husband choose the right vehicle for us. He answered all our questions. Nissan Collins staff are friendly pe Rob Reilly is awesome he helped me and my husband choose the right vehicle for us. He answered all our questions. Nissan Collins staff are friendly people. More

Purchased a new vechile August 2019. I was very nervous, first time purchasing by myself as I was recently widowed. All of my anxiety disappeared due to the seamless professionalism and I was very nervous, first time purchasing by myself as I was recently widowed. All of my anxiety disappeared due to the seamless professionalism and superb aproachability and knowledge of my salesman Derek S. By far the best lines of communication during a process I have ever experienced. I would highly recommend St. Catharines Nissan and Derek if people are looking to purchase an automobile. I will for sure return for any future purchases. Well done!! More

Excellent service and communication! Rob went above and beyond my expectations! Got me into the exact car I wanted, answered all my questions anytime I texted him, and had me driving with Rob went above and beyond my expectations! Got me into the exact car I wanted, answered all my questions anytime I texted him, and had me driving within a few days! I did not expect to be prioritized like I was, got the service I would expect buying a car 10x the price! thank you Rob & St Catharines Nissan! More