Southbank Dodge Chrysler LTD

Professional. Friendly. Efficient. Accomodating. I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went a I cannot thank all the staff at SouthBank Dodge in Ottawa for all of their help to get me my DREAM Jeep! A special thank you to Kerry Ryan, who went above and beyond to get me the best deal possible. Kerry is like an uncle to me, a very, very close family friend. Kerry puts all of his heart and soul into his career and has been selling vehicles for as long as I have known him. My mom has bought 2/3 of her Jeeps from Kerry and would never purchase anything different. All of the staff at SouthBank were friendly, approachable, and knowledgable. They care about their customers and want to see you drive away in something that you are going to be happy in for years to come. Thank you, thank you, thank you SouthBank Dodge - I am IN LOVE with my 2019 Jeep Grand Cherokee High Altitude!! More

No pressure, got exactly what I was looking for I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you a I have purchased 3 vehicles from Southbank and every single time is a great experience. They listen to what you want and try to get exactly what you are looking for at the price range you want. Service after is great and I truly have no negative things to say. Keep up the good work and I will be purchasing my 4th with you in the future. More

Great Service Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Ty Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Tyler had the vehicle of my choice and explained things in a manner that I could relate to. Tyler did not pressure me but instead demonstrated respect and great sales professionalism . Tyler helped make this experience great. Thank you Tyler. More

Awesome Sales Department! I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and alw I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and always recommend them to my friends and family. Thank you Stan, Bill, Clayton, and Rami with the purchase of my new 2019 Ram 3500 Dually Limited. I love it, it's a beast! More

A pleasant Experience This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff I dealt with were friendly, efficient and knowledgeable. As a matter of fact, it was the first time I dealt with people who new more about the vehicle than I did. All in all, it was a most enjoyable experience. More

Great customer service Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing More

Good experience with Brandon also very informative It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone who wants to Buy a vehicle at South Bank Dodge More

Good service We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dod We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dodge. More

WORST COSTUMER SERVICE We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told th We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told them how much we owe on our car and they said it wouldn’t be a problem. We spent to days of negotiating prices and picking a car then after they said congratulations on your new car we signed papers and fix up our trade in then I received a call from the financial department saying we are not qualified so they got our hopes up on a car that they claimed we owned and now we don’t. We and my family are very upset with their service at south bank and the employees should get more training on HOW TO SELL A CAR Checking the credit is the first thing ANYONE SHOULD DO when financing a car it shouldn’t be the last thing like how they did to us. THIS PLACE IS ON MY LIST OF TOP WORST DEALERSHIPS More