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Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,035 Reviews of Southbank Dodge Chrysler LTD
January 05, 2021
Mike was very knowledgeable and put us at ease from the start. His candor and friendly demeanor was greatly appreciated. I would highly recommend buying a vehicle from him. start. His candor and friendly demeanor was greatly appreciated. I would highly recommend buying a vehicle from him. More
by Satisfied Customer
Employees Worked With
Ala Alqasem, Mike Thomas
December 27, 2020
Mike held true to his word, be careful 2 managers tried to pass one over me. Especially it was a safety issue. Be really careful to pass one over me. Especially it was a safety issue. Be really careful More
by Claude Gariepy
Employees Worked With
Clayton chenier 1 star.., Troy Charlebois, Mike Thomas
December 23, 2020
Super quick and thorough service! Amazing location as well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! More
by Hireti.ruiz
Employees Worked With
Tyler Parker
December 18, 2020
Best service received today, since my purchase of the vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting room. Thanks!!! More
by yvesbenac
Employees Worked With
Dean Martin
December 14, 2020
Purchased a 2019 Grand Caravan. John the sales person was very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was a very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was also very knowledgeable. Overall everyone we dealt with at the dealership was very friendly and helpful. Highly recommend this dealership More
by lynnwatson1212
Employees Worked With
Rami Alzabri, Rod Brand, John Aladin
December 08, 2020
EXCELLENT CUSTOMER SERVICE! Went in for a oil change, upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYB upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYBODY! If you drive an SRT model or trackhawk go see Dan O’Neil More
by jon_lobo
Employees Worked With
Daniel O'Neil
December 05, 2020
This was my fourth vehicle purchase at Southbank and as usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! More
by LionelA
Employees Worked With
Ala Alqasem, John Aladin
December 03, 2020
This was the first time since purchasing my 2019 Dodge Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tir Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tires and adjustments to the rear doors. I was very pleased with my reception and Tyler was excellant in advising me of the options re purchasing rims for my snow tires and his explanation of procedures at Southbank. The only criticism I have is that it seemed to take excessively long....approximately 3 1/2 hours. Since I had an appointment and arrived about 10 minutes early I was surprised it took so long. Perhaps advising me of the estimated time at the beginning or as time passed would have been helpful. I look forward to many more service visits to Southbank as I was very pleased with Tyler and the service people, with the one critique discussed above. Please be aware I prefer to have good and complete service to "fast" service but I feel this was a bit long for the service required. More
by Wayne Montgomery
Employees Worked With
Madeleine O'Neil, Tyler Parker, CURTIS THOMSON
November 26, 2020
Prompt and efficient service. I appreciate that services are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. are provided on an as-needed basis only. All explanations provided are straightforward so that I'm making the best decisions possible for my vehicle. More
by SpiritAlive
Employees Worked With
Tyler Parker
