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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,035 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,035 Reviews of Southbank Dodge Chrysler LTD

March 09, 2021

I just purchased a 2018 Toyota Rav4 Hybrid and if you are looking for a professional and courtesy Sales Rep, I highly recommend Mark Desjardins. Mark took care of my needs. Some salesman’s may push you to ma More

by Martin & Anick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
Mar 09, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Martin and Anick for your review. Mark is a big part of our team and our clients definitely love dealing with him. Thank you for your business and we look forward to your next visit. Rodrigo Brand Customer Relations Mnager

March 08, 2021

Dean is awesome!Service in my Jeep was done perfect, Dean is awesome! Service in my Jeep was done perfect, dealing with Dean is always a pleasure. In general, all workers in that dealer are very suppo More

by MarGoBer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin
Mar 09, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mr. MarGober for your great review. Dean and the team, work very hard to make sure all of our clients are well looked after. we look forward to your next visit. Rodrigo Brand Customer Relations Manager

March 06, 2021

Chanel is a new sales person with the dealership and did a nice job selling us a used car. Thank you Chanel for a good experience! More

by bmackenzie
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Chanel Boulos
Mar 08, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for your positive review. Yes, Chanel is new but quickly moving up with her great attitude and enthusiasm. We look forward to seeing you again Rodrigo Brand Customer Relations Manager

March 05, 2021

We have used this dealership for our last three vehicle purchases and have not been disappointed. We have dealt with the general sales manager Khalid Hanhan for all of our purchases and honestly cannot More

by April.l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Khalid Hanhan, Rod Brand
Mar 05, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, April. It was our pleasure to make your experience of buying a vehicle a positive one. We look forward to your first service appointment Rodrigo Brand Customer Relations Manager

March 05, 2021

Since purchasing my car from Southbank Dodge a little over a year ago, I have received very high quality service and attention to detail from Tyler and his team. He has gone above and beyond when I have More

by Catherine-belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
Mar 05, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs. Belanger. We pride ourselves on providing top service to all of our valued clients. Rodrigo Brand Customer Relations Manager

March 02, 2021

Incredible service, outstanding attention to detail and unbelievable turn around. I went in on a Friday afternoon and drove my vehicle off the lot on the following Monday. I bought a 2021 Jeep Wrangler Rub More

by Taryn Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Khalid Hanhan, Simon Mertick
Mar 02, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs. Miller. We are very happy that your experience at Southbank was a positive one. We look forward to seeing you at your first service appointment. Rodrigo Brand Customer Relations Manager

February 25, 2021

We were very satisfied with our recent purchase from South Bank. Simon was knowledgeable, always available to answer any questions/concerns we had, and was able to find us exactly what we were looking f More

by Michelle & Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Mertick
Feb 25, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Michelle & Scott for your outstanding review. Its always nice to hear from our clients. We look forward to your first service visit. Rodrigo Brand Customer Relations Manager

February 25, 2021

Service was good but I did ask them to put air in my tires but it doesn’t look like they did it. The warning light is still I’ve and it tells me to inflate my tires. I would, but with that metric read More

by judyavalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Feb 25, 2021 -

Southbank Dodge Chrysler LTD responded

Mrs. Avalentine if you can please bring the vehicle back and we will make sure it gets done properly. We are sorry for your inconvenience RodrigoBrand Customer Relations Manager

Feb 25, 2021 -

judyavalentine responded

It’s not really that big a deal. I don’t drive that much, so when it’s a little warmer, I’ll actually try it myself. Thanks.

February 16, 2021

Rod was very friendly, helpful, knowledgeable, and efficient. He worked very hard to satisfy our requests and made our car buying experience easy. We are very appreciative of his service. More

by jhvandervoort85
Recommend Dealer
Yes
Employees Worked With
Rod Brand
Feb 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. and Mrs. Vandervoort for your review. I am glad I was able to make this experience an enjoyable one. I look forward to seeing you at your first service appointment. Rodrigo Brand Customer Relations Manager

February 13, 2021

Would like to thank Mark, Robbie, Rod and Rami for making our recent purchase pleasant and hassle free, our family is enjoying our new van! And can’t wait to take our first road trip once it’s safe to do so. More

by Alex_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Mark Desjardins, Rod Brand
Feb 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Alex for your positive review. We are glad that your experience at Southbank was an enjoyable one. Our team always goes out of their way to look after our clients. May you have many pleasant and safe road trips in the future. Thank you. We look forward to your first service visit. Rodrigo Brand Customer Relations Manager .

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