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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,035 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,035 Reviews of Southbank Dodge Chrysler LTD

April 16, 2021

Dan O’Neil is outstanding. Knowledgeable. Pleasant. Trustworthy. Conscientious. I feel confident when I leave my vehicle in his care. I was delighted when he returned to the dealership. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dean Martin, Daniel O'Neil
Apr 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you John I will make sure to pass this on to the service team. Definitively Dan is one of the main reasons as to why we are so successful in our Service Dept. We look forward to your next visit Rodrigo Brand Customer Relations Manager

April 14, 2021

Aaron our sales rep was great. Very friendly and helpful. Definitely felt like he was on our side working to get the price we wanted without sacrificing the features we wanted. Rod was also very helpful and More

by Mrlandriault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Rod Brand
Apr 15, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mr, Landriault it was our pleasure to have served you and we hope that you are enjoying your new Jeep Compass. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

April 13, 2021

took my ram in for the detailed cleaning and tyre swap. Poorly done cleaning the interior, ex: under driver and passenger seats were still dirty, they didn't vacuum under seats and the dash was never wiped More

by Emad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Daniel O'Neil
Apr 13, 2021 -

Southbank Dodge Chrysler LTD responded

Good afternoon Emad. I am sorry that your detailing was not done properly. Let us make amends by offering you a complete redo of the cleaning. If you could call make at 613-731-1970 Ex 2228 and I will reschedule it and I will personally make sure it's done properly. I look forward to hearing from you Rodrigo Brand Customer Relations Manager

April 09, 2021

Great experience with buying a used Jeep to replace the one we had. We were made to feel welcome and were able to have real discussions with the dealership representatives. Simon and Hadja were great. More

by Ken.mcconnell613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadja Kante, Simon Mertick
Apr 12, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Mcconnell Were are grateful for your positive review of our team. They definitive work hard to earn your trust. We look forward to your next visit Rodrigo Brand Customer Relations Manager

April 01, 2021

Dan was awesome as always I have taken my trucks to him for years. I recommend seeing him for all your Chrysler needs Thank you More

by paulseguin19
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Apr 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review of Dan and our team. they definitely work hard to meet our client's needs. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

April 01, 2021

Mark Desjardins helped me in chosing my brand new 2021 Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. More

by Karidennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Mark Desjardins
Apr 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs, Dennison for your great review. Mark is a big part of our team's success. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

March 30, 2021

Traded in 2014 Jeep Overland for 2021 Grand Cherokee 80th edition. No issues with picking up vehicle. Good info session on everything inside prior to leaving. No pressure from finance guy for extras. More

by Reigh66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie and guy who showed me everything in jeep after getting the keys, Brandon Dallaire, Ivan Zechel, Troy Charlebois
Mar 30, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Reigh66. We are glad that your experience was a positive one. We strive to make every experience a positive and informative as possible. Rodrigo Brand Customer Relations Manager

March 29, 2021

Very courteous and on time. Got an appointment within only two days (no delay) and the Jeep was ready when promised. Good price also noteworthy. More

by Pierre Ruel
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Mar 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mr. Ruel for your 5-start review.

March 28, 2021

Good service from everyone. Felt like I was important soon I walked in the first time. People very polite, they understand my need. I will recommend. More

by Benoit Crête
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Hanhan, Rod Brand, BRENT RODGER
Mar 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Crete for your great review. Every single customer is important and we certainly try to make everyone feel that way. Rodrigo Brand Customer Relations Manager

March 24, 2021

We went in for a test drive of a 2020 Durango and were owners within hours. Simon was extremely courteous and responsive to our needs and requirements. He answered our questions completely and when he More

by Mary&Joa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Rod Brand, Simon Mertick
Mar 24, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mary and Joa for your wonderful review. We are very pleased that you are happy with your purchase. Please feel free to reach out to us if there is anything else we can help you with. We look forward to seeing you again. Rodrigo Brand Customer Realtions Manager

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