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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,035 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,035 Reviews of Southbank Dodge Chrysler LTD

May 01, 2021

Every time I’ve visited this dealership to service my car, Tyler has gone above and beyond to ensure that I was more than happy. The customer service has been impeccable, and as a woman this is the fir More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil, Tyler Parker
May 03, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review. Out service, advisors go above and beyond to make every client feel like part of our team. And Tyler surely does that. Rodrigo Brand Customer Relations Manager

April 28, 2021

I just picked up my third Jeep from Southbank Dodge! Brandan Dallaire has sold all them to me and taken care of my entire family that are committed to this brand! As a family we have purchased over 10 v More

by Kent_wilsonwendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Brandon Dallaire, Rami Alzabri
Apr 28, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs, Wilson. It was our pleasure to have served you. And we hope to see you again when your next purchase comes up. Enjoy your new Jeep Grand Cherokee. Rodrigo Brand Customer Relations Manager

April 28, 2021

We were looking for a used SUV. The salesman we dealt with (Kahleel Sharpe) was excellent and friendly. It's his manager (never got his name and it's not on the paperwork they gave us) that we had probl More

by Nimachris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kahleel Sharp
Apr 29, 2021 -

Southbank Dodge Chrysler LTD responded

Good morning Chris. Sorry to hear that you were not happy with your purchase but I can assure you that there was no intention to mislead you or anyone else. Sometimes misunderstanding occurs, which I think could have been the case here. But if you would like to discuss this further please feel free to contact me directly at 613-731-1970 Ex 2228 and I would more than happy to help you out. Once again I apologize for any misunderstanding. Rodrigo Brand Customer Relations Manager

April 27, 2021

As a returning customer, I can definitely say the staff are very pleasant and helpful. I have purchased 3 vehicles from Southbank. I feel I was given a fair price on my trade in , but there wasn’t as mu More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Rod Brand, Bader Sandouka
Apr 27, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Jamie for your review. We will certainly try to do better next time. Rodrigo Brand Customer Relations Manager

April 27, 2021

Excellent service courtoisie absolue et explications des travaux faits sur le véhicules. Ils ont même offert le service UBER aux frais du garage. Rien à dire mais plutôt à recommander aux propriétaires J More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin
Apr 27, 2021 -

Southbank Dodge Chrysler LTD responded

Merci Monsieur Marc, pour votre excellent critique. Nous avons vraiment apprecie votre temps. Nous attendons avec impatience votre prochaine visite Rodrigo Brand Customer Relations Manager

April 22, 2021

I've been dealing with Southbank for many years, purchasing vans. But now have purchased a 2021 Jeep Cherokee. Through the years, I have found the dealership to be very friendly and inviting. During More

by Peter C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lee 5 Stars, Dean Martin, Daniel O'Neil, Rod Brand
Apr 22, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Peter. It was our pleasure to have dealt with you. We look forward to your next visit Rodrigo Brand Customer Relations Manager

April 21, 2021

Excellent! Mike (Thomas), Dean and always go to great lengths to deliver great service, make sure that all my questions are answered and make sure that I am out in a timely manner. A special kudos to Mad More

by KC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dean Martin
Apr 22, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, KC for your awesome review. It's always nice to hear comments like yours. Rodrigo Brand Customer Relations Manager

April 21, 2021

Recently had my 2019 Ram in for service. Brent Rodger was beyond helpful. Professional and courteous. Would highly recommend for any service needs and Curtis Thomson for all your parts needs. More

by Jim Warner.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENT RODGER, CURTIS THOMSON
Apr 21, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. Warner. aia will pass this on to Brent and Curtis. They are true professionals at their job. We are happy that we were able to look after all your vehicle needs. Thank you for your business. Rodrigo Brand Customer Relations Manager

April 20, 2021

My vehicle was detailed. The service was fast and efficient. The inside was spotless and the outside gleaming. The COVID protocols were effective and followed by all staff More

by Happyguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Apr 21, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. Happyguy for your great review. Our detailers are second to none. They always strive to do the best job possible. And we always try to follow Covid protocol. Rodrigo Brand Customer Relations Manager

April 16, 2021

My mother and I looked at many dealerships and the people at Southbank were great especially Ala AlQasem, Rodrigo Brand, John Aladin. We will suggest this dealership to our friends. Regards. Paul Watson More

by edgarwatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Brand, Ala Alqasem, John Aladin
Apr 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr,Watson. it was our pleasure to have served you. We hope you enjoy your Van for many years to come. We look forward to seeing you again Rodrigo Brand Customer Relations Manager

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