Southbank Dodge Chrysler LTD

Customer Service Was Terrific I recently bought a new Jeep from this dealer through Chris Desjardins. The service and care he showed was a major factor in my buying the vehicle.. I I recently bought a new Jeep from this dealer through Chris Desjardins. The service and care he showed was a major factor in my buying the vehicle.. I the dealer continues this high level pf service throughout my warranty I will be extremely pleased. More

Exchange of Town and Country Vans Asked my salesman Stan Noble to find me a van with the options I was looking for in an upgrade. Received a call from him....found what I was looking Asked my salesman Stan Noble to find me a van with the options I was looking for in an upgrade. Received a call from him....found what I was looking for and within 24 hours I was off to the races. Slick, clean and great service. All good Glenn Pearson More

Great service department! I recently purchased my new van. Upon my pickup one of the gentleman from the service department came and introduced himself. For being relatively n I recently purchased my new van. Upon my pickup one of the gentleman from the service department came and introduced himself. For being relatively new at the parts counter he was very knowledgeable and quick to answer my questions. I really wanted some after market accessories for the new van and he was quick to get them in stock and was even nice enough to install them for me which I'm sure that most wouldn't do. I really appreciated his customer service and in this day and age it was refreshing that people still go the the extra mile for you. I wanted to say a big thanks to him for that! More

purchase of used Chrysler 300 C It was my second experience purchasing a car at Southbank and once again, the service was excellent. Thank you Michael Neville, it was nice to deal wi It was my second experience purchasing a car at Southbank and once again, the service was excellent. Thank you Michael Neville, it was nice to deal with you. You were able to answers to all my questions, which was nice, it proves that you know your Chrysler product. Thank you also to Ala Alqasem (finance) who made this purchase easy. He provided all the pertinent information in regards to options and finance. More

Our purchasing experience Alan was very kind and judicious to us. He was neither too laidback nor too pushy in explaining possible choices we had in purchasing a new car. Alan was very kind and judicious to us. He was neither too laidback nor too pushy in explaining possible choices we had in purchasing a new car. More

Verry good service!! Because I'm happy about good service I recommend all my parents and friends to purchase to Southbank. I was dealing with one of your new employees Dy Because I'm happy about good service I recommend all my parents and friends to purchase to Southbank. I was dealing with one of your new employees Dyami who was very helpful, polite, honest and kind. A friendly person. More

Southbank Dodge Jeep purchase I had an excellent purchase experience. Got a warm greeting and knowledgable sales rep. The price has been easy to discuss with the sales rep and mana I had an excellent purchase experience. Got a warm greeting and knowledgable sales rep. The price has been easy to discuss with the sales rep and manager. At the finance department it has been the same. Even if I purchase the vehicle at night, there has been no hesitation to stay a little bit after closing time to complete the transaction. I didn`t feel pressured or pushed to buy my new Jeep. Even if it was a little past the closing time of the dealer, the staff still didn`t pushed or rushed anything. The finance approval has been completed first thing the next morning because the financial institution were close at the time I signed all the documents. Very fast delivery of the vehicle (next day to the finance approval). I puchased several new vehicles and this one has to be the most pleasant transaction I did so far. Very satisfied. More

Excellent sales personnel. This was my second purchase with Southbank and Stan Noble. He was very helpful in finding me a vehicle . He showed me different ones and I finally c This was my second purchase with Southbank and Stan Noble. He was very helpful in finding me a vehicle . He showed me different ones and I finally chose a van. They had great savings on 2015 and 2016 vehicles. He always been very courteous and knowledgeable. It was a pleasure dealing with him and Al. Thank you so much, it means a lot to me that you both were so attentive to my request. More

Good Price I was dealing with one of your new employees Steven Vantslot who was very helpful, polite, honest and kind. A friendly person who makes you feel comf I was dealing with one of your new employees Steven Vantslot who was very helpful, polite, honest and kind. A friendly person who makes you feel comfortable and assists you in making in making a purchase and does not try to force you into making a purchase. A few pointers though and that is there were certain issues or questions Steven was not able to answer. I did not take this personally. He is young and eager to learn. In a year or two I believe he will be one of the best sales men there because of his honesty. Don't ever lose that. Regards, Marvin More

Great buying experience This was a repeat purchase from Southbank Dodge and we specifically wanted to deal again with the very experienced and knowledgeable sales professiona This was a repeat purchase from Southbank Dodge and we specifically wanted to deal again with the very experienced and knowledgeable sales professional Stan Noble. Everything went smoothly: he made excellent suggestions, had cars at the ready for us to try and had the answer to all our questions. He also provided after sales support and assistance as we wanted some customization to the car. We are most happy with the complete transaction. More