Southbank Dodge Chrysler LTD

Above and Beyond I went to Southbank to testdrive a 2016 Trailhawk because they had by far the most in inventory of any dealer. I was greeted by Joey Elmakdah and proc I went to Southbank to testdrive a 2016 Trailhawk because they had by far the most in inventory of any dealer. I was greeted by Joey Elmakdah and proceeded to take a testdrive with him. He was very knowledgeable, professional and very friendly. I went back to see him a few days later and we started to discuss numbers.I would encourage anyone going to Southbank to search out Joey, a true pleasure to deal with. I was then passed on to Christopher Desjardins, another very knowledgeable and friendly individual. I signed the papers and after the fact there was a little confusion about one number. I was a little puzzled by one thing so I sent a quick email to Dennis Langlois. He explained everything and even went above and beyond to make sure I was happy. Thank you to Joey, Christopher and especially Dennis. Love the Trailhawk and loved Southbanks service. More

Great customer service Stan was easy to deal with and Sharon made financing easy. Would recommend both for the purchase of your vehicle. We also dealt with Joey when we pick Stan was easy to deal with and Sharon made financing easy. Would recommend both for the purchase of your vehicle. We also dealt with Joey when we picked up the truck. He was friendly and knowledgeable. If Stan wasn't available when we would definitely deal with Joey. More

Comfortable purchasing experience Ventura greeted us at the door and asked us what brought us in. He listened and from then on the team gave us options that would satisfy our needs fo Ventura greeted us at the door and asked us what brought us in. He listened and from then on the team gave us options that would satisfy our needs for a good used car and financing. Clayton, Bruce and the rest of the team made sure that we felt comfortable with the process and answered our questions, even after a couple of days. I would recommend that you visit Southbank and ask for Ventura. More

Why we come back again and again You just can't beat the personal service. From the handshake of the manger calling you by name. To the service technician you deal with exclusively st You just can't beat the personal service. From the handshake of the manger calling you by name. To the service technician you deal with exclusively stopping by to say hi, when they know you are visiting. To the no pressure sales staff. To making my wife and mother law with the new baby, feel comfortable while we get the paperwork done. This is our 2nd car in 2 years. 1 truck and 1 SUV. Bought brand new. No hesitation. The right price and the right payments. I asked for what I wanted to drive and pay and they made it happen. I want to thank all who work there. It all starts from the owner on down. I shopped around like everyone else does but you just can't beat them. Jacob Brown More

Two vehicle purchase From the moment we walked in we were well greeted and go to meet Dessio. We then met Bruce and Brandon and explained our wants and needs without any p From the moment we walked in we were well greeted and go to meet Dessio. We then met Bruce and Brandon and explained our wants and needs without any pressure. After two seperate negotiations we both agreed to purchase two vehicles. We then met Bassem and he walked us through the Finance and Warranty process and he was extremely helpful and pleasant to deal with. Great team from beginning to end. Thanx to everyone! Denis and Kelly More

Engine light I brought my 2010 Journey into Southbank on Saturday Feb. 27th (without an appointment) as the engine light came on mid morning. I dealt with Servic I brought my 2010 Journey into Southbank on Saturday Feb. 27th (without an appointment) as the engine light came on mid morning. I dealt with Service Advisor Richard Gagnon. He was courteous, friendly, efficient and a great sense of humour. I was in and out within 30 minutes problem solved. Thanks again Richard much appreciated for the great service. Regards John More

Great Best experience with a dealership. Brandon was so helpful and got us what we wanted at the price we wanted. Definitely recommend him! We will be back Best experience with a dealership. Brandon was so helpful and got us what we wanted at the price we wanted. Definitely recommend him! We will be back in the future! More

Mike Neville was a pleasure to deal with. Mike Neville was our only reason for going to Southbank Dodge. We found him to be pleasant & honest. We felt he did not try to hide fees etc as has be Mike Neville was our only reason for going to Southbank Dodge. We found him to be pleasant & honest. We felt he did not try to hide fees etc as has been our experience in the past when buying a vehicle, but he tried tell us what the added expenses might be. He worked hard to find us a car with in our price range without pressuring us to go higher. That in itself was refreshing!!! He was quite pleasant to work with! More

Hassel Free I recently was in the market for new ProMaster City work vehicle. I of course tried a local dealer and was insulted by the way I was treated, so I wen I recently was in the market for new ProMaster City work vehicle. I of course tried a local dealer and was insulted by the way I was treated, so I went on line and found a vehicle that caught my eye. It was located at Southbank Dodge. I took a chance and drove the 2 hours. Immediately I was greeted by a professional (Mike). He showed me the vehicle I was searching for and within a few minutes I was talking with the finance guy (Bassem). I was treated with the upmost respect, Bassem worked out all the details, I was extremely comfortable with the finical arrangments. Defiantly worth the drive. Thanks Dale from Petawawa More