Southbank Dodge Chrysler LTD

New truck purchase Was served primarily by Armando Icaza. Great professional service in all areas and levels. Decio Menezes assisted Armando in closing the deal. Final Was served primarily by Armando Icaza. Great professional service in all areas and levels. Decio Menezes assisted Armando in closing the deal. Finally Rami Alzabri in finance completed the paperwork and we were on our way in a reasonable time with the satisfaction that we had made a wise purchase. Thank you everyone Pierre Deveault More

GREAT DEALER We ;had a great experience when we shopped at Southbank Dodge. Our last 2 vehicles were Jeeps and we were looking to replace our current vehicle. I We ;had a great experience when we shopped at Southbank Dodge. Our last 2 vehicles were Jeeps and we were looking to replace our current vehicle. I have never shopped in Ottawa for a vehicle and were pleased when we were promptly met by Dan who took us for a test drive. Although Southbank had the vehicle we had previously test drove in Cornwall we were not pleased with the color selection of the model we preferred. Bruch promptly joined us and while discussion our must haves and differences between all the Jeep selection Bruce showed us a great Overland in the Brownstone color my husband preferred. This vehicle had wow factor and we were both immediately pleased with all it's features. thank you More

Great experience The sales team at Southbank dodge made finding a new vehicle a stress free, enjoyable process. They understood what I was looking for and worked withi The sales team at Southbank dodge made finding a new vehicle a stress free, enjoyable process. They understood what I was looking for and worked within my budget to find the right vehicle to meet my needs. Since the sale, they have been very helpful More

good experience Had a good experience. Everyone was very friendly, understanding and helpful. Lots of good deals and nice vehicles. They worked hard to fulfill our wi Had a good experience. Everyone was very friendly, understanding and helpful. Lots of good deals and nice vehicles. They worked hard to fulfill our wishes. More

Friendly knowledgeable sales staff I went to look at a new dodge caravan and was greeted by 2 knowledgeable and friendly employees that helped the selection process towards a new van. O I went to look at a new dodge caravan and was greeted by 2 knowledgeable and friendly employees that helped the selection process towards a new van. One individual was a Chrysler employee and the other was Armando. Armando was very helpful in helping us find the vehicle with the options we were looking for. After selecting the particular vehicle negotiations went well, moving much quicker than I have experienced in the past. Thanks to Bill for making this happen. After agreeing to the pricing and terms, we agreed to pick up the vehicle a week later (we were going out of town and couldn't come back sooner). On the day we were going to pick it up however the vehicle wasn't ready and I got a call from Chris shortly before we were to pick it up asking for a slightly later pickup time. I had another appointment and therefore needed them to honor the original time. When we picked up the vehicle it wasn't ready but a note was left with service that we will come back to have the leather and paint protection done later....an hour or so needed to do both. The closing details of the sale went quick. Chris was very helpful explaining the different options that we might also want to consider. So the purchase experience was good. I would however have given them 4 stars had it been completely ready when we agreed. Read the next review from me on the follow on apt. With the service department..not impressed at all. More

Great Experience !!! Armando Icaza is a professional in sales that helped us a lot to get a good deal for our Dodge Journey 2009 and replace it with a Dodge Caravan Crew 2 Armando Icaza is a professional in sales that helped us a lot to get a good deal for our Dodge Journey 2009 and replace it with a Dodge Caravan Crew 2016 . It was a very rewarding experience. I highly recommend a visit and the valuable advice of Armando . All staff Southbank Dodge was helpful More

Amazing Experience! I was looking for my dream car, a 2016 Jeep Wrangler Unlimited and every dealer I went to would tell me it'd be impossible to find at the price I want I was looking for my dream car, a 2016 Jeep Wrangler Unlimited and every dealer I went to would tell me it'd be impossible to find at the price I wanted it, as it was late in the year. Brandon and his team managed not only to find me my dream car, but they found an extremely rare version of it.. the 75th anniversary edition. Such a beautiful car, and I'm in love with it. Extremely easy and comfortable experience, would recommend them to anyone interested in buying a Jeep. More

Happy customer Just wanted to send a huge thanks out to the guys and gals at Southbank, they were very helpful and knowledgeable and made the purchasing a breeze. Ha Just wanted to send a huge thanks out to the guys and gals at Southbank, they were very helpful and knowledgeable and made the purchasing a breeze. Hats off to Decio and Gustavo More

great experience I purchased many vehicles from Southbank my first time with Stan im very impress made me feel like a somebody also Desio great guys I would not hesit I purchased many vehicles from Southbank my first time with Stan im very impress made me feel like a somebody also Desio great guys I would not hesitate to recommend any of these guys for any new r used vehicles you don't have to go to speedy to be treated like a somebody just go to Southbank everyone there will make you feel like somebody thanks everyone for your patience and help in the purchase of my new Ram special thanks to Bill Morrison and Decio for your help and patience More

Very easy to deal with This is a great dealer.. They made the sale very easy. I bought a 2014 Dodge Ram. I knew what I wanted but knew I also couldn't afford everything I This is a great dealer.. They made the sale very easy. I bought a 2014 Dodge Ram. I knew what I wanted but knew I also couldn't afford everything I wanted in a new vehicle.. I was going to settle for the basic version... However, Mark Hall found me a used dodge ram that had everything I wanted and more at my price. Even though I know he lost out in commission. I drove many vehicles and used up a lot of their gas, but they never complained or hurried me along. I was very impressed. There was no pressure to buy.. They were more like.. drive it.. see if you love it then we will make a deal. Bruce was great as well. He is the manager and he came out when my feathers were ruffled.. He made it work and they sealed the deal. More