Southbank Dodge Chrysler LTD
Ottawa, ON
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2,035 Reviews of Southbank Dodge Chrysler LTD
Delivery I was not too impressed of how dirty the truck was on delivery I had to remove glue left from a sticker or something. Clean the front windshield insi I was not too impressed of how dirty the truck was on delivery I had to remove glue left from a sticker or something. Clean the front windshield inside because it was dirty in my line of site. And the interior was just full of mark on the seat. For a new truck you gus suck on interior cleaning. Must say I never had a new vehicle from a other dealer so dirty in side Eric St-Jean More
Honest People Doing A Great Job I've been with this dealership for over four years. Great service and nice people to deal with. I really appreciate the engineering quality of my RAM I've been with this dealership for over four years. Great service and nice people to deal with. I really appreciate the engineering quality of my RAM 1500 and my Chrysler 200S - especially the fuel economy with the nine-speed transmissions. More
Above and Beyond Jeannie goes well beyond the call of the salesperson. She cares about people and not just her commission. Her friendly and bubbly personality complime Jeannie goes well beyond the call of the salesperson. She cares about people and not just her commission. Her friendly and bubbly personality compliments her professionalism and knowledge of the new and used vehicle market. More
Great service Youssef was a great help! Very informative and helpful!! 100 percent would go back again and Hasan worked very hard to get us the best rate he could g Youssef was a great help! Very informative and helpful!! 100 percent would go back again and Hasan worked very hard to get us the best rate he could get us! Greatly appreciated! More
INTRO TO FLEET After more than 30 years in business, all it took was one phone call to Mike Thomas at Southbank Dodge to convince me to visit the dealership to discu After more than 30 years in business, all it took was one phone call to Mike Thomas at Southbank Dodge to convince me to visit the dealership to discuss gaining my business as a fleet customer. Mike not only educated me as to the opportunities that exist under the fleet banner, but really went to bat for my business to make sure we got the best deal on the vehicle we needed...in this case a Dodge ProMaster 3500 high top. There was no better deal to be had anywhere...by a long shot. Putting aside the fact that I got the deal I wanted, Mike is in all honesty a truly genuine person with a great sense of humour. And while I'm gushing here I'll give a shout out to Paul Curry on the finance side of things as well. Good teamwork! More
No Honor Made a deal with them shook hands and signed a bill of sale. 1 week later they told us they cant get the Jeep and cancelled the bill of sale without b Made a deal with them shook hands and signed a bill of sale. 1 week later they told us they cant get the Jeep and cancelled the bill of sale without both parties agreeing. More
Excellent service , friendly and polite she work hard for you so you can get your car fastest they can. thanks Jeannie Anik and Dean, two happy customers , friendly and polite she work hard for you so you can get your car fastest they can. thanks Jeannie Anik and Dean, two happy customers More
Great Service Buying Just purchased my new minivan. Saleperson was professional and friendly (Stan Noble), all other staff were efficient and accommodating. They provided Just purchased my new minivan. Saleperson was professional and friendly (Stan Noble), all other staff were efficient and accommodating. They provided excellent sale service and offered really competitive value. Have not dealt with car maintenance service with them so far but will update after that (fingers crossed they have consistent service across departments). More
Friendly and Helpful I found the staff at Southbank very helpful in getting me into the vehicle I needed. Stan Nobel found me wandering the used car lot as I was waiting I found the staff at Southbank very helpful in getting me into the vehicle I needed. Stan Nobel found me wandering the used car lot as I was waiting for my other vehicle to be serviced. He asked pointed questions and showed me a few vehicles which would serve my purpose and within a set price range. I was not actually prepared to buy a vehicle and Stan, a wonderful salesman, did not push me into making a decision. It was actually weeks later that I changed my mind. Stan and the team worked with the banks to obtain the best price and interest rate. I am very happy with my Jeep Cherokee Sport. Thank you. More
The Extra Mile Moe and Paul were fantastic. Understanding that I hadn't purchased a vehicle for years, both thoroughly and thoughtfuly, they, along with senior manag Moe and Paul were fantastic. Understanding that I hadn't purchased a vehicle for years, both thoroughly and thoughtfuly, they, along with senior management, meticulously guided me through the purchasing process. They were attentive, punctual, knowledgeable and patient. They even organized a loaner vehicle for me after finding out that id be late for my wedding anniversary date. Afrer a gesture like that, There's nothing more to say. Thank you gents! Erik More