Southbank Dodge Chrysler LTD

Great Service/Happy Customer! Great customer service at Southbank Dodge, special thanks to Rebecca Mullin for being so attentive, for answering all my questions as well as Paul Cur Great customer service at Southbank Dodge, special thanks to Rebecca Mullin for being so attentive, for answering all my questions as well as Paul Curry More

Under promise and over deliver I had gone to several dealerships before going to Southbank Dodge but they weren't able to find the right vehicle for my needs. When I walked in, I im I had gone to several dealerships before going to Southbank Dodge but they weren't able to find the right vehicle for my needs. When I walked in, I immediately asked to speak with a financial specialist so I could cut to the chase and explain my situation. I was introduced to Charbel and told him what I needed and my budgetary constraints. He understood and I let him get to work. To make a long story short, he not only found the right lender, he got me better rate than I expected and matched me to a better car than I thought. That's when I met Armando, a sales specialist, who took care of all the details to get me on the road. Thanks guys. I will definitely recommend you both to anyone looking for a new or used vehicle. More

Great service Had a great experience at Southbank Dodge with Mike Thomas and Paul Curry. Thanks for all the hard work! Looking forward to getting on the road with m Had a great experience at Southbank Dodge with Mike Thomas and Paul Curry. Thanks for all the hard work! Looking forward to getting on the road with my new vehicle. More

Above and beyond customer service By far the best dealership with amazing staff that will go the extra mile for their customers.Not only do they go above and beyond but understand the By far the best dealership with amazing staff that will go the extra mile for their customers.Not only do they go above and beyond but understand the need of their customers as well as providing them with the vehicle that their customers want. Overall great experience and looking forward to purchasing another vehicle in the future. More

First time brand new car buyer Stan was very nice and sold me my jeep in 2016. He made the transfer smooth and easy. Went back to trade in my jeep, he tried to help me. It was ap Stan was very nice and sold me my jeep in 2016. He made the transfer smooth and easy. Went back to trade in my jeep, he tried to help me. It was appreciated. More

Excellent service and professionalism I came to the dealership last year looking for a Jeep but had lots questions. Brandon Delaire took time to answer each question and show me choices of I came to the dealership last year looking for a Jeep but had lots questions. Brandon Delaire took time to answer each question and show me choices of Jeeps that were available. Not only was he friendly and approachable, I felt he was honest and patient with a no pressure attitude. I had such a great experience last year that my husband came back 4 months later to buy a car from Brandon. I would ABSOLUTELY recommend him to anyone looking for a car. More

Woman's point of view I traded in my Subaru Impreza for a Ram 1500. As a female, I am fotunate to be a mechanical engineer and a previously an auto mechanic, as well as the I traded in my Subaru Impreza for a Ram 1500. As a female, I am fotunate to be a mechanical engineer and a previously an auto mechanic, as well as the freedom of simply wanting a new vehicle versus needing one. So with the Ram 1500 brochure and the internet I did the research to justify my switching vehicles and the went to 4 Ram dealers, in Ottawa, trying to get as close to the model I wanted. I faced sexism, salesmen who didn't know their products and the whole "we have so much in common, lets be buddies sales approach". When I went into Southbank Dodge on a Friday at dinnertime, I was tired and fed up of trying to be manipulated. I met Youssef, I put my notes infront of him, which showed him the features and accessories I wanted, handed him all the data on my Subaru as a possible trade in. He looked at his available stock and said he could get me what I wanted, and took my cell # and email address; I left after about 15 minutes of very productive time and with a sense of being respected! The next morning in my inbox was an email from Youssef laying out the monthly lease rates with & without my trade in. He never pressured me to sign the deal and understood adding stress to my life wouldn't have been to his benifit; a smart and classy way to seperate himself from the other salesmen. I love my truck, in the short time I've had it, Southbank Dodge has earned my future business with how I was respected and treated. More

purchase of 2018 RAM SPORT Mike Thomas sold me my very first Dodge RAM in 1999 and this is my 6th RAM that I have purchased off of Mike since then. Mike is a no pressure sales Mike Thomas sold me my very first Dodge RAM in 1999 and this is my 6th RAM that I have purchased off of Mike since then. Mike is a no pressure sales person that always delivers the best price that he can and goes above and beyond to make the customer happy. I"m looking forward to many more years of doing business with Mike. More

Above and beyond This is my third vehicle with Mike Thomas and he always take care of his customers! He really knows his stuff. Was very informative during the test dr This is my third vehicle with Mike Thomas and he always take care of his customers! He really knows his stuff. Was very informative during the test drive! He goes above and beyond and was a great help in getting our Caravan! I love the vehicle! More

purchase a new Grand Cherokee bon service de Paul, tres professionnel . l'heure de la livraison a ete respecter et le jeep etais impeccable a la livraison. ters bon service de C bon service de Paul, tres professionnel . l'heure de la livraison a ete respecter et le jeep etais impeccable a la livraison. ters bon service de Clayton More