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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,035 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,035 Reviews of Southbank Dodge Chrysler LTD

October 28, 2018

Bad Service These guys are like an assembly line when fixing your van. They did a recall on the ignition system and now i have problems going into park. More

by m0zart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan Noble, Dean Martin
Nov 06, 2018 -

Southbank Dodge Chrysler LTD responded

I have asked the service dept to contact you and get your vehicle back in. If we did something wrong we have to repair it. I am sorry that you have additional issues. I will follow up personally. Dave B, GM

October 26, 2018

UBER transfer: GAME CHANGER The service and expertise have always been very good at Southbank. But frankly no one has the time for milk-run shuttles. We have to be at work More

by SurvivingJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Oct 27, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the kind review. Uber has been great - customers love it. We are always looking for ways to keep our customers happy so they keep coming here. Dave B, GM

October 25, 2018

Great atmosphere >good people. Great bunch of people straight and honest, Torin Belair was very knowlegeable and got me exactly what I wanted at the budget I planned to further the More

by Superman24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Toren Belair
Oct 25, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the review and for your business. We are an honest dealership that believes if we help our customers and are good to them they will be good to us. We truly believe in this business philosophy.

October 24, 2018

Great service! Always pleased with the service received here! Good communication throughout the process, excellent price and quick, friendly and efficient service w More

by CPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
October 24, 2018

Good place for used cars Good experience. Perfect place to buy a used vehicle. Lots of options are there. Representative will make yourself easy going with alll the details re More

by RONNIE 2017 HYUNDAI ELANTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Ibrahim Nouredin
Oct 25, 2018 -

Southbank Dodge Chrysler LTD responded

My name is Dave B, I am the dealership GM and I have asked our team to reach out to you to try and correct this situation. We want you to be happy. I will follow up to ensure this happens. If you wish to call me my cellular is 343-543-4253.

October 22, 2018

Above and beyond If you are in the market for a vehicle start with Southbank Dodge Chrysler LTD as you will not need to look any further! Not only did we receive fant More

by Jeep driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Kadura, Paul Curry
Oct 23, 2018 -

Southbank Dodge Chrysler LTD responded

Great review - thank you for sharing your story. And thank you for being our customer. Dave B, GM

October 22, 2018

Fast efficient, excellent c/service. Professional c/s My vehicle went in almost immediately and the work was completed in the time specified. The service dept rocks! Keep up the great More

by Mkt47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Stan Noble, Dean Martin
Oct 23, 2018 -

Southbank Dodge Chrysler LTD responded

Our service dept does rock - thank you for saying so. Andy thank you for being our customer. Dave B, GM

October 22, 2018

Was just awesome I have a really good experience buying my car. Is not the first time I buy a vehicle from Southbanks Dealership and always they fill my necessities an More

by Tony Alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charbel Nakhle, Kyle McTaggart
Oct 23, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you Tony. Great review! Kyle is an amazing salesperson. Dave B, GM

October 20, 2018

Integrity of Team We visited Southbank Dodge by chance, as it was the only dealership open on a Sunday. So glad we did! We were immediately impressed with the friend More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins, Khalid Hanhan, Paul Curry, Kyle McTaggart
Oct 21, 2018 -

Southbank Dodge Chrysler LTD responded

Thanks for the review - thanks for your business. We open Sundays because no one else does and so many customers want to shop on Sundays. I mean so many businesses are open why not dealerships right? Dave B, GM

October 20, 2018

Brian was AWESOME! Although our experience purchasing our vehicle was far from stellar overall, we stuck it out and still followed through on the purchase entirely becau More

by SarahJean0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cameron, Rami Alzabri, Jesse Gelineau, Brian Valta
Oct 21, 2018 -

Southbank Dodge Chrysler LTD responded

I am so glad you liked Brian he truly cares about his customers. If you wish to discuss anything else why the entire experience was not perfect please call me on my cell 343-543-4253 Dave B, GM

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