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Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,035 Reviews of Southbank Dodge Chrysler LTD
November 26, 2018
Jeep wrangler Kyle was very curtius and helpful. Very nice person to deal with. I would definitely shop there again my jeep was detailed and what had to be fixed wa Kyle was very curtius and helpful. Very nice person to deal with. I would definitely shop there again my jeep was detailed and what had to be fixed was done perfectly. More
by Mike
Employees Worked With
Kyle McTaggart
November 21, 2018
service on my RAM service department is a fun experience.... welcomed with a smile and offered coffee right away... then when the service is complete the service person service department is a fun experience.... welcomed with a smile and offered coffee right away... then when the service is complete the service person greets you with a smile and my vehicle was done.. and complete... thank you More
by Mike
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
November 12, 2018
The whole experience was extremely pleasant. I was apprehensive about buying a Jeep for some reason, possibly because of my age. In any case, I was in good hands with Toren Belair. He made me fee I was apprehensive about buying a Jeep for some reason, possibly because of my age. In any case, I was in good hands with Toren Belair. He made me feel comfortable. We talked about dogs, which was the number-one reason I wanted a Jeep in the first place. Anyway, long story short, I felt comfortable again when he took me for a test drive. The whole process became easier and easier. The Jeep I wanted was found within a week. Moe was very competent with the financing issues. I may have felt a tiny bit pressured about getting the oil-change package, which I was not remotely interested in. My priorities were 1) rust-proofing and 2) winter tires and rims. You should also think about promoting your affiliation with Weathertech a little more. That is infinitely more interesting than those oil changes. That being said, I will certainly recommend all of you to all my dog friends once they see my new Jeep. Thank you Sylvie Lambert More
by Walluther
Employees Worked With
Adam something (parts), Madeleine O'Neil, Patrick Butler Jr Jr, Moe Kadura, Toren Belair
November 10, 2018
Taking the extra step I met Robbie with his laid back approach and after a few visits got down to serious business. While final negotiations continued the next day, a deal I met Robbie with his laid back approach and after a few visits got down to serious business. While final negotiations continued the next day, a deal was struck with his effort and the wait was on for the arrival of the car. Robbie, came in on his day off to make sure our Journey was properly handled as per our wishes and handed over to us at our desired time. Thanks Robbie. Appreciate your efforts. More
by Butch
Employees Worked With
Robbie El-khouri
November 09, 2018
Excellent customer service Thanks to Peter Lafrance for the timely activation of a new key fob. I received a call from Southbank Dodge that an additional key fob was ready for Thanks to Peter Lafrance for the timely activation of a new key fob. I received a call from Southbank Dodge that an additional key fob was ready for pick-up. Upon testing it, it did not work. With the intervention of Madeleine, Peter got to work immediately on activating the key. I was in and out within 20 minutes. No better customer service than this. Thank you Peter and Madeleine. More
by mememe8
Employees Worked With
Peter Lafrance, Madeleine O'Neil, Dean Martin
November 05, 2018
Delayed used purchase delivery and winter tires I purchased a used jeep Cherokee 2015 with a jeep gc trade in back in May but after safety issues and repairs delays my winter tires were not provide I purchased a used jeep Cherokee 2015 with a jeep gc trade in back in May but after safety issues and repairs delays my winter tires were not provide so they suggested I leave them at their storage until needed. It took a day of questioning and searching but they did locate them for pick up as part of my purchase. No available appointments to get them installed so I had to cal jiffy lube! More
by Justeven
Employees Worked With
Christopher Desjardins
November 04, 2018
Fantastic Service Dan O'Neil is the best Service Advisor in the business. He is courteous and extremely knowledgeable in his craft. From the moment you arrive to the m Dan O'Neil is the best Service Advisor in the business. He is courteous and extremely knowledgeable in his craft. From the moment you arrive to the moment you leave you are treated with kid gloves. More
by epatafie
Employees Worked With
Madeleine O'Neil, Daniel O'Neil, Leah Maheux
November 03, 2018
The worst I've ever known Since i bought my van last June its the second time i went there to maintain my van. Ive been waiting forever and ever. 3 hours waiting to change engi Since i bought my van last June its the second time i went there to maintain my van. Ive been waiting forever and ever. 3 hours waiting to change engine oil and filter and install my winter tires already on rims on my car. The lady who was there told me i was due for brake service and engine filter to ehance power. I told her im surprised i just bought my van in june at 16000 km and now im at 22000 km im due already while it was already done at the time it was sold to me. After going back to see the technician she came back to me and told me im good for the brake for now and for the filter she can make it 50$ instead of 151$. The only thing i can see in there is whether the brake service was not done before at time being sold to me as said or they just want my money! Now i did not refuse the brake service as she told me im good. She was embarassed and suddenly did not know what to say. When i checked the paper home i see customer declined brake service. Honestly they are liers and thieves. Im not going back there again. Im changing to another FIA dealership in order to keep my guarantees. More
by Dodgeguy312
Employees Worked With
Madeleine O'Neil
October 29, 2018
Excellent Customer Service and Follow-UP My interactions with Dave Bessuille demonstrated that Southbank provides competitive pricing on parts and accessories and have a strong desire to ensu My interactions with Dave Bessuille demonstrated that Southbank provides competitive pricing on parts and accessories and have a strong desire to ensure that customers leave happy. The communication and follow up were excellent, and the technicians go the extra mile to make sure that the job is done correctly. More
by personwhocompletedthereview
Employees Worked With
Dustin Lemay, David Bessuille
October 29, 2018
Brian Valta - Very knowledgeable and friendly! I recently purchased a Jeep Cherokee from Brian Valta and was very satisfied with the handling of the sale including all the extra help he provided. I I recently purchased a Jeep Cherokee from Brian Valta and was very satisfied with the handling of the sale including all the extra help he provided. I highly recommend him to anyone who is shopping for a car. More
by John
Employees Worked With
Brian Valta
