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Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,035 Reviews of Southbank Dodge Chrysler LTD
March 10, 2019
I got a great deal thanks to Paul This was my second time dealing with Paul and Southbank and bot times have been great. A few years ago I had to declare bankruptcy and Paul helped me This was my second time dealing with Paul and Southbank and bot times have been great. A few years ago I had to declare bankruptcy and Paul helped me get a new car at a decent interest rate. This time Paul was able to put me into a Dodge Journey Crossroads at 5.9%. Paul took the time to do all the work himself and didn't just dump me off on another sales person. In my opinion he went far and beyond what a business manager should do and made my experience top notch. I will definitely deal with Paul and Southbank again. More
by JamesH64
Employees Worked With
Paul Curry
March 05, 2019
Excellent Service Felt Respected and Very Welcome This was my very first new car purchase ever. Great experience and a very special thanks to Kyle McTaggart. Excellent service. Pleasure to deal with. This was my very first new car purchase ever. Great experience and a very special thanks to Kyle McTaggart. Excellent service. Pleasure to deal with. More
by Agnes Koerner
Employees Worked With
Kyle McTaggart
March 02, 2019
Friendly, upfront, no bs Southbank was the only dealer who responded with actual useful information when I submitted a quote request from the main Dodge site. The other two d Southbank was the only dealer who responded with actual useful information when I submitted a quote request from the main Dodge site. The other two dealers responded with fluff and pressure sales. In person, everyone was really friendly. As a passenger, I got to sit in the front seat for the test drive instead of the backseat, like with most other dealers we've dealt with. Kyle McTaggart was our sales consultant and he is friendly and easy-going. We didn't feel pressured to buy off the lot, but they offered us a great deal on a van that came with more features than we needed at the same price as what we had in mind, so we are happy. :) More
by Jennifer
Employees Worked With
Decio Menezes, Charbel Nakhle, Kyle McTaggart
March 01, 2019
Great experience Stan was a friendly, non-pushy salesperson. Stan seemed honest and upfront and ended up selling us a great vehicle. Would highly recommend to friends Stan was a friendly, non-pushy salesperson. Stan seemed honest and upfront and ended up selling us a great vehicle. Would highly recommend to friends and family. More
by Malcolm
Employees Worked With
Stan Noble
March 01, 2019
Nice, No pressure. What can I say,its been around for 40+ years and its still there. It was a pleasure to buy a car with out the usually salesman pressure, then comes t What can I say,its been around for 40+ years and its still there. It was a pleasure to buy a car with out the usually salesman pressure, then comes the closer, but no closer. I found the dealership to be clean, the employees to be happy, I also found a huge selection of vehicle to choose from. All my requests where met in a timely fashion. Enclosing this is truly one of the last good ones, if you looking at least check out there web site, email them and I am sure you will start to understand from that point on. P and K. More
by Kassy
Employees Worked With
Clayton Chenier, Brandon Dallaire, Decio Menezes, Charbel Nakhle
February 28, 2019
Power wagon Just bought a brand-new 2018 ram power wagon my first dodge products thank to shawn and the team for the great service and great experience thanks wil Just bought a brand-new 2018 ram power wagon my first dodge products thank to shawn and the team for the great service and great experience thanks will recommend you guy's to everyone More
by Guy123
Employees Worked With
Rami Alzabri, Justin Davis, Shawn Murphy
February 27, 2019
Purchase of new Dodge Caravan We have recently purchased our 14th vehicle from Southbank Dodge and have always received excellent service, in part due to our Salesperson of 29 year We have recently purchased our 14th vehicle from Southbank Dodge and have always received excellent service, in part due to our Salesperson of 29 years, Stan Noble. He is very friendly and has always worked hard to obtain the best deal for us. Our service experiences have also been positive and timely. More
by Fun in motion
Employees Worked With
Stan Noble, Dean Martin, Charbel Nakhle
February 27, 2019
Purchase a new Jeep Cherokee We recently purchase a new 2019 Jeep Cherokee Trailhawk, the experience was great, and the staff were super helpful and professional. I would recommen We recently purchase a new 2019 Jeep Cherokee Trailhawk, the experience was great, and the staff were super helpful and professional. I would recommend this dealership. More
by Newguy
Employees Worked With
Charbel Nakhle, Tyler Parker
February 27, 2019
Poor Service My vehicle is currently at southbank Dodge for a transmission repair covered under warrenty. I called last week and was told that the part was on back My vehicle is currently at southbank Dodge for a transmission repair covered under warrenty. I called last week and was told that the part was on back order with no ETA on when it will be in. I called back today and was told by someone to not call back, and just wait for a call.They have had my car for almost a month. I understand the part is on back order, but to be told not to inquire about an update and just wait is poor customer service. In this whole process I have completely lost faith in dodge. I've been told that transmissions are rarely an issue in their vehicles, but when I dropped it off for service I was told that there were 4 vehicles in for transmission problems, and the fact that we have been waiting this long on a part to come in has me convinced otherwise, which is why I am going to trade in my car and be done with Dodge. The only decent person I have dealt with there is Dustin, the service adviser. More
by Jay
Employees Worked With
Dustin Lemay
February 26, 2019
Great Service! Tyler at Southbank Dogde new exactly what we were looking for and got us a great car! He was super friendly, knew all the numbers, and did almost ever Tyler at Southbank Dogde new exactly what we were looking for and got us a great car! He was super friendly, knew all the numbers, and did almost everything for us! Will be definitely telling people about this place! More
by meganv
Employees Worked With
Rami Alzabri, Tyler Parker
