Sherwood Ford

Positive Experience in Purchasing New Vehicle This was my first time purchasing a vehicle on my own, and it was an awesome experience. I didn't feel rushed , they were actually helping me out to f This was my first time purchasing a vehicle on my own, and it was an awesome experience. I didn't feel rushed , they were actually helping me out to find the best fit for my budget and style of vehicle I was looking for. I was very impressed with their service in all aspects. More

Charges I purchased a replacement battery for my 2007 Fusion. I wanted to stay with the Motorcraft battery ( excellent quality ). When I purchased the batter I purchased a replacement battery for my 2007 Fusion. I wanted to stay with the Motorcraft battery ( excellent quality ). When I purchased the battery I was informed they charge a $12.00, non-refundable Alberta environmental charge. This is not a charge the Government of Alberta charges consumers on batteries. They eventually gave me a refund for the battery. I went to another Ford dealer and purchased the same battery without an environmental charge. I spoke with the General Manager and he informed me there was an error on the paper work and they would have it fixed. I also explained that they should not be charging customers extra fees that are not legitimate. Two months later and the so called printing error is still not fixed. It is annoying to think how many people get charged a fee they should not be paying. More

Proud to be driving my F150 This is my first time buying experience at Sherwood Park Ford. As a local business owner I also want to support local businesses and it was clear from This is my first time buying experience at Sherwood Park Ford. As a local business owner I also want to support local businesses and it was clear from the start that this was the best place to put my money. Everyone treated me with respect and Warren Harding helped me get the deal I needed without delay. We had a couple of hiccups, but nothing that wasn't fixed right away. All of the staff I dealt with were genuine and hard working for the customers. I am proud to be driving my F150. More

Customer is # 1 It was December 24th and my appointment for picking up my new truck was at 1:00pm and I was running super late. Roads were icy and traffic was heavy. It was December 24th and my appointment for picking up my new truck was at 1:00pm and I was running super late. Roads were icy and traffic was heavy. Matt Irvine staid late so I could get my new wheels. He never once tried to rush and never cut any . More

Positive Experience Buying a Used Truck After visiting several dealerships and car lots in Edmonton, we found that our experience at Sherwood Ford was completely different the others. One th After visiting several dealerships and car lots in Edmonton, we found that our experience at Sherwood Ford was completely different the others. One thing I quickly realized was that the list prices of the used trucks at Sherwood Ford were significantly lower than at all of the other places. I worked with Rahul Nischal at Sherwood Ford, and not only was he very friendly and knowledgeable, he was very patient too, which really helped make for a positive experience. What I found at the other places, was that they seemed always to be gently (and at one dealership not so gently) pushing me to go through the process THEIR way, whereas at Sherwood Ford with Rahul, the process went MY way. More

Very friendly and helpful staff Excellent managers and finance team. Hassle free experience. Frankie was my sales man and he was nice and honest nothing was hidden, very upfront and Excellent managers and finance team. Hassle free experience. Frankie was my sales man and he was nice and honest nothing was hidden, very upfront and professional. More

Detailed, Efficient, Attentive and Well Recommended. I went to Sherwood Ford because a colleague of mine recommended Matt Irvine as a sales consultant. I wanted an upgrade to my existing F-350 King Ran I went to Sherwood Ford because a colleague of mine recommended Matt Irvine as a sales consultant. I wanted an upgrade to my existing F-350 King Ranch and Matt couldn't have been better help. He called when he said he would, he researched for the truck I wanted and gave me multiple options to choose. On top of this Matt helped add custom paint to my new truck in super fast time. Not only was the job fast, it was neat tidy and beautiful. Matt had my truck delivered to me in Calgary 2-days earlier than scheduled. He not only delivered EVERYTHING he promised, he called me that evening to make sure I was happy with the truck that he had delivered. Fantastic service and without doubt the best salesman I've ever dealt with. Make sure you go to Sherwood Ford, those guys are awesome. More

Ease of Purchase I had a great experience with my purchase of a new Explorer Limited. Matt Irvine made my shopping experience easy and not pressured. He was able to I had a great experience with my purchase of a new Explorer Limited. Matt Irvine made my shopping experience easy and not pressured. He was able to get me the vehicle that I wanted at a great price. The whole team have a family atmosphere and were all attentive to me as a customer, whether they were working with me or not. More

Relaxed Environment, Great Research and Easy Transaction Great job and Awesome price, Matt Irvine was clam and relaxed, did all the leg work and got us into exactly what we wanted at the price we're comforta Great job and Awesome price, Matt Irvine was clam and relaxed, did all the leg work and got us into exactly what we wanted at the price we're comfortable with. More