Sherwood Ford

Like most people, I've never walked out of a Dealership feeling like I won........until today. This past week my wife and I decided to trade in our family vehicle for a new Ford truck. We deci Dealership feeling like I won........until today. This past week my wife and I decided to trade in our family vehicle for a new Ford truck. We decided to try Sherwood Ford after hearing many good things about them. When we arrived, the staff was attentive and courteous without being pushy like other dealerships. It was refreshing. We were greeted by Chris the Sales Manager. Chris had a genuine interest in what we were looking for. He led us over to one of his Salesman, Sharbel, who immediately made us feel welcome and at home....without seeming pushy or phony. Sharbel helped us find the ideal vehicle for us, exactly what we wanted. As I was preparing myself for the old, "that's the best price I can do for you but you need to buy it today" speech, Chris came over to see how we were doing. He and Sharbel went off for a quick talk and some paperwork. When Sharbel returned, he showed us the price that he and Chris came up with, including the trade in price for our vehicle. When my wife and I saw the price they wanted, we were shocked! There was no need to ask if they could do better. Without consulting with my wife, (The Boss), I quickly agreed with the deal......before Sharbel could back out of it. LOL. It was obvious right then that Chris and Sharbel really were looking out for our best interest! We were very impressed. We then met with Robert from finance to do up the paperwork. He quickly and painlessly did up the boring paperwork while he and I exchanged stories and drank coffee. Robert helped us make some right decisions about all the confusing stuff, like undercoating and maintenance packages. He explained everything very carefully and made it easy to decide what we wanted and even what we didn't need. Again......looking out for our best interest. When the last of the paperwork was signed, we still couldn't believe the great deal we got, and how well we were treated. My wife and I truly feel like we made 3 new friends today. Would I recommend Sherwood Ford to friends and family? Absolutely! Since buying our new truck my in-laws went in and happily walked out with a new Ford Edge. I was so surprised when Sherwood Ford gave me a $750.00 for referring my in-laws to them. There is no doubt I will buy our next vehicle from Sherwood Ford. Thank you for all your help guys!!!!! More

I had been to this dealership and they completely mis-sold me the car. They told me something else while selling and after i bought the car the papers said a complete different story. mis-sold me the car. They told me something else while selling and after i bought the car the papers said a complete different story. More

Just bought a 2013 Shelby from Sherwood ford. The guys there are awesome to deal with. From my wife's n my first phone call to visiting the dealer it was by far the best buying experience we have ever ha there are awesome to deal with. From my wife's n my first phone call to visiting the dealer it was by far the best buying experience we have ever had. Kevin out salesman was very experienced and knowledgeable about the car we were buying. Keven and lucus went out of there way to help us. Any questions we had, they were able to answer or they went out of there way to get the answer for us. They never tried to pressure us into buying something that we didn't need, unlike other dealers I've been to in the past. The owner himself was there to sit and chat to me about cars. I would recommend Sherwood ford and Kevin to anyone. These guys again are awesome to deal with. Thanks Kevin, thanks Lucus for making our buying experience nothing but the best. More

The worst customer service I have ever been served I will be going to see Julie Mathews in the news room sometime this April 2013 hear my story there :) be going to see Julie Mathews in the news room sometime this April 2013 hear my story there :) More

Very knowledgeable staff, ended up buying a Ford edge at the store based on how I was treated and the over all experience even though another dealer beat them on price by a couple hundred bucks. Definitely the store based on how I was treated and the over all experience even though another dealer beat them on price by a couple hundred bucks. Definitely recommend More

They mislead customers regarding price. They do not follow thru on anything. Worse experience at a dealership. Went to Freedom Ford and was treated amazing. I bought a 2013 Ford fusion. Avoid the b.s. follow thru on anything. Worse experience at a dealership. Went to Freedom Ford and was treated amazing. I bought a 2013 Ford fusion. Avoid the b.s. and stay away from Sherwood Park Ford More

Never had such a bad experience. Once they have youre money, thats it, your shoved off to the side. Very bad customer servie, they never call you back, still waiting. Bought 2 cars, both were not ready f money, thats it, your shoved off to the side. Very bad customer servie, they never call you back, still waiting. Bought 2 cars, both were not ready for pick-up, still still in truck of car, xxxx me off.. Sales was ok, alot of work needed there. Salesmen bribe us for a good review, how sad. Serivce department was bad, woodnt suggest anyone go there. Qoute from salesmean "what a gong show". Finance was kinda ok, they got it all done fast, but lots of missing paper work. Id wished id read the reviews before going there, huge mistake.. so unhappy.. More

Sales manager( who is the owners son, and had a cocky arrogant attitude ) pulled a fast one and it ended up costing me 2000 more than we agrees upon. Go elsewhere, save money. arrogant attitude ) pulled a fast one and it ended up costing me 2000 more than we agrees upon. Go elsewhere, save money. More

Worst service, holds the car and doesn't carry inspection, doesn't fix anything don't even check the car before the delivery. Very bad service inspection, doesn't fix anything don't even check the car before the delivery. Very bad service More

I went to Sherwood ford to buy a truck and went back and forth for about a week. and when they had a truck so i went ahead and got it with the paint protection and when i went to pick it up it was scratch forth for about a week. and when they had a truck so i went ahead and got it with the paint protection and when i went to pick it up it was scratch and wax Evey where. they try ed to clean it up with no success and then i referred my ness there she wanted to get a new can. She found one for $18.000 when she walk out of there her bill was $32.000 she is 18 years old they sold he everything they can this Place is a finking rip off don't ever go here !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And when I talk to the owner he told me to leave and don't come back GOOD SERVICE OWNER IS IN ON IT More