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Rose City Ford Sales

Windsor, ON

4.8
1,508 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,508 Reviews of Rose City Ford Sales

August 29, 2025

Very nice polite people, quick efficient service. Everyone went above and beyond … would definitely recommend to anyone who needs service to go there More

by peteystang5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your glowing review, Petey! We're thrilled to hear that you had such a positive experience with our team. Our staff works hard to provide quick and efficient service, and it's wonderful to know that their efforts were recognized. We truly appreciate you recommending us to others, and we look forward to assisting you with any of your future automotive needs. Cheers :)

August 28, 2025

The service advisers in the garage go out of their way to answer my questions. The staff is extremely attentive and constantly looking in to see if anyone needs either a ride, beverages or snacks. More

by Happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph McLean
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Oct 28, 2025 -

Rose City Ford Sales responded

Thank you for your kind review! Our team takes pride in providing exceptional customer service and we're always happy to go the extra mile for our customers. We appreciate your support and hope to see you again soon. Cheers 🙂

August 28, 2025

Was not very happy with having to change wiring harness for trailer hitch , which was not covered under warranty. Was told it had to be changed . I’ll never be pulling a trailer . More

by Stan Shasko
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
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Sep 04, 2025 -

Rose City Ford Sales responded

Stan, we're sorry to hear about your frustration with the wiring harness for your trailer hitch. We understand that it's disappointing to have a repair that isn't covered under warranty, especially for a feature you don't plan to use. Our goal is to always provide a clear and transparent explanation for any necessary repairs. It sounds like there was a breakdown in communication regarding why the harness needed to be replaced, even if you weren't using it. We want to ensure that all of our customers feel informed and confident in the work we do. Please feel free to reach out to our service manager at 226-826-2680 to discuss the specifics of your repair and clarify any questions you may have. We appreciate your feedback and your business. Thank you.

August 28, 2025

Our second car purchase at this dealership. Fantastic experience from start to finish. Very friendly sales managers, front desk, business office and especially our favorite salesman. Thanks Kur More

by Ros_brit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your continued loyalty and for sharing your wonderful experience! We're honored that you chose us for your second car purchase and are thrilled to hear that it was a fantastic experience from beginning to end. It’s rewarding to know our team, from the sales managers to the front desk and business office, provided you with friendly and professional service. We will be sure to pass along your kind words to Kurt, who truly values your feedback. We appreciate your business and can't wait to help you with your next vehicle! Cheers :)

August 27, 2025

Excellent service today! Service was finished ahead of the time stated. Friendly and efficient! Thanks! More

by kargdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic review! We are so glad to hear that you had an excellent experience with us and that our team was both friendly and efficient. It's wonderful to know we were able to complete your service ahead of schedule. We truly appreciate your feedback and look forward to serving you again in the future. Cheers :)

August 27, 2025

Dany was very nice. Easy to talk to. Excellent service over all. Would totally recommend. More

by nabanid50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic feedback! We are so pleased to hear that Dany was so easy to talk to and that you received excellent service. We pride ourselves on having a team that is not only knowledgeable but also friendly and approachable. Your recommendation means a great deal to us, and we look forward to providing you with the same great service in the future. Cheers :)

August 26, 2025

Very friendly, quick getting in and truck was done by lunch. The staff that ran the shuttle were super nice. More

by Stherrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
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Oct 28, 2025 -

Rose City Ford Sales responded

Thank you for your positive review! We are thrilled to hear that you had a great experience with us. Our team strives to provide fast and friendly service to our customers. We hope to see you again soon!

August 26, 2025

Came in for routine service Rob was my advisor, he was very helpful and professional. More

by angeloandfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB, Daniela Racco
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for your feedback! We're so glad to hear that you had a great experience with our team during your routine service. Rob is a valued member of our staff, and we are happy to hear he was helpful and professional. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future! Cheers :)

August 26, 2025

I had to return for repairs to the service work did later the same week. Work there didn’t complete correctly. After the second trip I came home with the check engine light still on. Their tech was careless More

by michael.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

We sincerely apologize for the issues you experienced with your recent service and the need for multiple return visits, Michael. This is completely unacceptable, and we are very disappointed to hear that our work was not completed correctly on either trip. We understand your frustration, and we want to assure you that this is not the standard of service we aim to provide. We are taking your feedback very seriously and will address this directly with our service team. We are truly sorry for the inconvenience, please reach out to us at (226) 826-2680 so we may assist you in moving forward towards a resolution.

August 26, 2025

A good place to purchase a new vehicle. Good staff, very helpful . No problems at all More

by P.w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall , Nick Gloster, Daniela Racco
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic feedback! We are so pleased to hear that you had a great experience purchasing your new vehicle from us. Our staff works hard to be both helpful and knowledgeable, ensuring every customer has a smooth and enjoyable process. It's rewarding to know we could provide you with a positive experience with no issues. We appreciate your business and hope you enjoy your new vehicle! Cheers :)

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