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Rose City Ford Sales

Windsor, ON

4.7
847 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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847 Reviews of Rose City Ford Sales

April 04, 2024

Very knowledgeable staff. Quick service. Very pleasant and all staff were all willing to listen to customer More

by Ctrofin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employee
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you kindly for taking the time to leave us such a kind review! We're so happy that you found all our staff to be so supportive during your experience here at Rose City Ford! Please don't hesitate to reach out if there's anything additional we can do for you, and we look forward to your next visit! Cheers :)

April 04, 2024

Everyone that I encountered at this dealership was friendly and helpful! They took the time to answer any and all questions I had and put my mind at ease. My salesperson Kyle G. was beyond organized a More

by Mandypba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon
Apr 07, 2024 -

Rose City Ford Sales responded

Mandy, thank you so very much! We are so thrilled to hear that Kyle was able to go above and beyond your expectations! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We will be sure to share your review with Kyle, and if you have further questions, please feel free to reach out anytime! Have a wonderful day!

April 04, 2024

My 2024 edge pre collision was not working properly and Rose City determined it wasn’t covered under warranty. They claim it was hit. There is no damage to the front and if it was bumped which I’m not disp More

by Mike Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina, Nick Gloster
May 07, 2024 -

Rose City Ford Sales responded

Hi Mike, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (226) 826-2680 so we can work towards a solution. Thank you and have a great day.

April 03, 2024

The employees are very friendly they listen and try to understand what is the problem with our car very good services in general More

by Víctor Mena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Nick Gloster
Apr 05, 2024 -

Rose City Ford Sales responded

Thank you so much Victor! We're so happy that you found our staff to be supportive and attentive during your recent visit to us at Rose City Ford! We appreciate you taking the time to leave us a rating and review, and we will be sure to pass along your thoughtful words with the team!

April 03, 2024

Great place great people but can be expensive for repairs but great service . Would reccomend More

by samuelsoucie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
Apr 05, 2024 -

Rose City Ford Sales responded

Thank you kindly Samuel! We're so glad to hear that you had a wonderful experience during your service visit! We appreciate you taking the time to leave us a rating and review, and we hope we can be of service to you again in the future! Cheers :)

April 03, 2024

Was ok. I've had better experiences elsewhere. Would probably not go back here. Very pushy people and if things went done their way it's frustrating. More

by K. Kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronaldo
May 07, 2024 -

Rose City Ford Sales responded

Hi K. Kennedy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Rose City Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (226) 826-2680 to discuss ways we can better serve you in the future.

April 03, 2024

Great Service staff. Very personable and respectful. The work was performed faster than originally expected n service rep called me right away knowing I needed my vehicle More

by Timothy.mclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau, Nick Gloster
Apr 11, 2024 -

Rose City Ford Sales responded

Thanks Timothy! We're so glad to hear that you had a great experience during your service visit! Your satisfaction is our top priority, and we appreciate you taking the time to leave us this wonderful review. We hope that we can continue to be of service to you again in the future for a long time! Cheers :)

April 02, 2024

Great service the rep was very courteous and efficient with my car today Thank you ver much More

by ccdc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Apr 07, 2024 -

Rose City Ford Sales responded

Thank you kindly! We're so glad to hear that our service team has been able to help you with all your service needs! We appreciate you taking the time to tell us about your experience and to leave us such a kind review. We hope we can be of service to you again soon, and hope you have a wonderful afternoon!

April 01, 2024

They are friendly and professional and kept in touch and updated during the buying process. More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronaldo Baho, Lucy Nguyen and Bob- sales manager
Apr 05, 2024 -

Rose City Ford Sales responded

Thank you so very much Phil. We're glad you had such a wonderful experience with us! Thank you so much for the recommendation, we hope you have an amazing day!

March 31, 2024

It was a pleasure working with Rose City. It was easy and they were very accommodating More

by bhencho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Asaf
Apr 07, 2024 -

Rose City Ford Sales responded

Thank you so much! Here at Rose City Ford, we strive for 100% satisfaction, and we are so glad that you found that to be the case during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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