Richmond Subaru

complete, unpressured experience Only cars in our price range were shown to us and the one we picked was explained in full detail. No pressure sales. Brandon took the time to set the Only cars in our price range were shown to us and the one we picked was explained in full detail. No pressure sales. Brandon took the time to set the car up to my needs and Fraser explained all the paperwork in details that I understood. Matt spent time with us also and introduced us to each employee we dealt with. More

A very positive experience Edwin Slater was friendly, helpful and thoroughly dealt with all the questions I had regarding different models. I chose the 2917 Forester and am del Edwin Slater was friendly, helpful and thoroughly dealt with all the questions I had regarding different models. I chose the 2917 Forester and am delighted with it. More

Fair Deal I just bought my third Outback from Richmond Subaru. Ben De Jesus was excellent to deal with and in the end I was given a very good price. I just bought my third Outback from Richmond Subaru. Ben De Jesus was excellent to deal with and in the end I was given a very good price. More

Positive Experience - Took the Stress Away This is the third new car I've bought, and my first Subaru, and it was the first time I felt like I got a really good deal, without any compromises fo This is the third new car I've bought, and my first Subaru, and it was the first time I felt like I got a really good deal, without any compromises for what I wanted. Before I went to a dealership I did all my research and I knew exactly what I needed, what I was willing to pay for that. I had already dealt with another dealer, who had given me a great price, but just didn't leave me feeling very good. I went into Richmond Subaru in the off chance of seeing what they might be willing to do, but with very little hope. Wow, it was a completely difference experience. Jackie listened to what I wanted, and made no effort to upsell me, or add on additions I didn't need. The negotiation was an easy process, and they recognized my fair counter offer and the margin I was including for them. They then went out of their way to get the exact model and colour of car from well into the interior, despite their increased cost. This is a dealership that recognizes that the sale is the beginning of the relationship, not the end, and they're willing to take a hit so you're happy and going to come back to them for your service. More

positive, friendly Staff most helpful unlike Langley experience yesterday. Informative, not pushy. Test drive with Austin in the back much more useful than just driving Staff most helpful unlike Langley experience yesterday. Informative, not pushy. Test drive with Austin in the back much more useful than just driving by ourselves. More

Great Experience and Service I had spoken with a few other Subaru dealerships in the Lower Mainland and when I called Richmond Subaru, Edwin went out of his way to help me find th I had spoken with a few other Subaru dealerships in the Lower Mainland and when I called Richmond Subaru, Edwin went out of his way to help me find the vehicle I was looking for. The service at the dealership was excellent and efficient. I appreciated the time Edwin took with me to explain all the features of the car and his personable approach. We are so so excited to about our Forester and can't wait to take it on adventures! Thank-you! More

Worth the extra drive Came to the richmond dealership after a poor experience with another dealer in the area. The team here and Ben were responsive, flexible and helpful a Came to the richmond dealership after a poor experience with another dealer in the area. The team here and Ben were responsive, flexible and helpful as we worked through a few options. It was well worth the extra drive! More

Knowledgeable and Experienced I remember I had not decided to buy my Subaru yet until I met Ben, who is an experienced salesman. He really listened and understood what I wanted for I remember I had not decided to buy my Subaru yet until I met Ben, who is an experienced salesman. He really listened and understood what I wanted for my next car, then gave an outstanding advises on the car that best met my expectation and budget. More

Our experience. Outstanding assistance from sales associate Robin Soon. Very courteous and knowledgeable. Explained all features of Crosstrek in an easy to understan Outstanding assistance from sales associate Robin Soon. Very courteous and knowledgeable. Explained all features of Crosstrek in an easy to understand, friendly manner with no pressure. More

It was great Edwin got me a good price quickly. Unlike other sales reps, Edwin listened to what we were saying. He played the "I have to ask my manager" game well, Edwin got me a good price quickly. Unlike other sales reps, Edwin listened to what we were saying. He played the "I have to ask my manager" game well, and in the end we're very happy with the car. More