Richmond Hill Toyota

Brad Scherer is Mr. Toyota Brad Scherer has been and continues to be my ONLY go to person at Toyota. His knowledge, expertise and professionalism is second to none. His attentiv Brad Scherer has been and continues to be my ONLY go to person at Toyota. His knowledge, expertise and professionalism is second to none. His attentiveness always assures whatever needs doing is done right the first time. Too many companies these days only give lip service to customer service but Brad personifies and delivers it each and every time. More

I winterized my car...it was all good! I live approx. 5 minutes from another Toyota dealership, there is absolutely nothing wrong with this dealership other than they don't have Brad Schere I live approx. 5 minutes from another Toyota dealership, there is absolutely nothing wrong with this dealership other than they don't have Brad Scherer working there. You see this is my 3rd Camry, all of which I have had serviced at Richmond Hill Toyota. He has been my service advisor for most of that time. He is totally trustworthy, and I believe what he has to say. So far, he has not steered me wrong, and I don't believe he will. I am driving his 'Demo", and it is my favourite Camry of the 3. So there you have it, please give him the kudos he deserves! More

Best customer service Thank you and Toyota Richmond hill for help and advice. New Toyota has a lot of options, we really enjoy it. Big family car for family trips! Thank you and Toyota Richmond hill for help and advice. New Toyota has a lot of options, we really enjoy it. Big family car for family trips! More

Feelin Important I have been a regular customer of Richmond Hill Toyota for about 6 years. I have always felt important when I was booking, dropping off or picking up I have been a regular customer of Richmond Hill Toyota for about 6 years. I have always felt important when I was booking, dropping off or picking up my vehicle. Service was explained and shuttle rides were always offered. There is a connection with people that you don't always experience within service industries. More

The advisor (Delon khan) was very kind and knowledgeable. I got quick appointment time and the advisor (Delon Khan) was very knowledgeable . The service quality and price was fair enough and I will return to I got quick appointment time and the advisor (Delon Khan) was very knowledgeable . The service quality and price was fair enough and I will return to this dealership for all my car issues. More

All work was completed within the given time,service great Very happy with my purchase and service I was just in to complete a recall all work was completed within the time needed Anton was great since it was Very happy with my purchase and service I was just in to complete a recall all work was completed within the time needed Anton was great since it was the fist time I came in for service. More

friendly and efficient The service advisor - Delon Khan - was very attentive, quickly responded to my presence and explained all steps that followed. Once my vehicle was ser The service advisor - Delon Khan - was very attentive, quickly responded to my presence and explained all steps that followed. Once my vehicle was serviced Delon ensured all was in order. Good experience, great customer service. More

Great experience with friendly and professional staff I'm dealing with Toyota for many years and my previous lease agreement was coming to the end. I came on Saturday to discuss my new purchase. Everythin I'm dealing with Toyota for many years and my previous lease agreement was coming to the end. I came on Saturday to discuss my new purchase. Everything was done on timely, professional manner and all my questions were answered. After speaking with sales person, whom I know for many years, I decided to go forward with the purchase of new vehicle, and I'm pretty sure it was right decision. P.S. It is my 6th Toyota vehicle since I moved to Canada and I just love being so loyal to this company... More

The greatest first cat experience! From the moment I walked into Richmond Hill Toyota, I was treated like family. The whole team made my first car purchase an incredibly journey, and I From the moment I walked into Richmond Hill Toyota, I was treated like family. The whole team made my first car purchase an incredibly journey, and I am thrilled with my brand new Corolla. Igor really made me feel like family, he made the process simple and eas very patient with me! Thank you Igor for your awesome help! Also a big thank you to Andrew, Rocco and Aren! See you guys for my first oil change! More

Very Good The only negative thing about the experience was they did not appear to be ready for my when I arrived for my appoint, however, they did make up for The only negative thing about the experience was they did not appear to be ready for my when I arrived for my appoint, however, they did make up for it with excellent service, More