Prince George Ford

I feel violated PG Motors and Ford do not stand behind their product. I had my transmission replaced under recall, and just over a year later it started to die again. PG Motors and Ford do not stand behind their product. I had my transmission replaced under recall, and just over a year later it started to die again. They have no desire to correct this blatant assault on consumers by fixing this joke of a transmission that Ford has put into several model years of Focus and Fiesta cars. Over the course of 10 days I attempted to contact the service manager a multitude of times. This included 13 phone calls, 4 emails, 3 messages left with staff, and a Facebook message to this page where I was assured I would be contacted that day - August 31st. I still have not heard back from the service manager, Mike, save for one uninterested "call me back" voicemail which was conveniently left at a time when I had advised them I would be working. I am trapped driving my lemon of a car, which could potentially get me killed when it decides to lose power while I merge onto the highway. Shame on PG Motors and Ford for leaving their customers feeling betrayed and violated. More

Excellent! Super easy, low pressure sales experience with Shawna. Very happy with the whole process and I love my new explorer. Highly recommend PG motors Sales Super easy, low pressure sales experience with Shawna. Very happy with the whole process and I love my new explorer. Highly recommend PG motors Sales department. More

So happy with our new Ford Jon and i had a great experience at Ford today. Our salesman James was really friendly and personable and Rob was great with facilitating the sale and Jon and i had a great experience at Ford today. Our salesman James was really friendly and personable and Rob was great with facilitating the sale and working the numbers to put us in a quality vehicle within our budget. Sheralyn was wonderful in finance and explained everything every step of the way. We left so happy today! Thanks to everyone who helped us. I would recommend buying a vehicle here 100%. More

Amazing customer service!!! I went in to service my truck and Leonard was great to deal with as usual, he is always able to answer any questions I may have. I also spoke with Che I went in to service my truck and Leonard was great to deal with as usual, he is always able to answer any questions I may have. I also spoke with Cheryl in Finance this time about going over some coverages for my truck I had purchased last year and she was fabulous! I am very impressed by the friendly customer service and professionalism by these two; they are such an asset to the PG Motors team! More

Excellent service and staff Great sales team. Thanks to Jacob C. and Chris V. for being honest and straight forward to deal with. The whole process was easy and they up and beyon Great sales team. Thanks to Jacob C. and Chris V. for being honest and straight forward to deal with. The whole process was easy and they up and beyond to meet all the needs we had when buying our used truck. I'd definitely recommend them for your vehicle needs in pg. Another thank you to Cheryl E. for making the finance side of it easy to deal with. Thanks everyone! More

Great service, great people Great buying experience, no feeling of pressure, just good info, good advice and attentive dealers. Very happy with experience, ended up going home w Great buying experience, no feeling of pressure, just good info, good advice and attentive dealers. Very happy with experience, ended up going home with two vehicles. More

Our best experience ever ! The best vehicle buying experience we have ever had. Treated with respect and friendliness as well as went above and beyond to make us satisfied! The best vehicle buying experience we have ever had. Treated with respect and friendliness as well as went above and beyond to make us satisfied! More

Awesome service Just drove home my new truck and couldn’t be happier. This is my family’s second vehicle from here both times have had amazing experiences and just wa Just drove home my new truck and couldn’t be happier. This is my family’s second vehicle from here both times have had amazing experiences and just want to give a big shout out to Sabrina in sales and Cheryl in finance. Both went above and beyond to make it happen for me. From staying late to make everything work out for me to explaining every step to me they were both extremely helpful, very understanding and easy to deal with. If your looking for a new or pre owned vehicle do yourself a favour and go see these two. Overall awesome expirence, awesome service and no pressure sales approach. Thanks guys!! More

Such a pleasure Bought a new vehicle recently and these two made the process easy and seamless. They weren’t pushy and listened to all my requests and found the best Bought a new vehicle recently and these two made the process easy and seamless. They weren’t pushy and listened to all my requests and found the best choice for myself. Sheralyn in finance was great, she explained all my options and again not pushy (I hate pushy). She made it fun and I left happy. Will definitely recommend to my friends. Well done!!! More

Very hard working and friendly staff The dealer ship will work towards your dream vechile hard and steady to get you what you need and get you driving away in your car or truck The dealer ship will work towards your dream vechile hard and steady to get you what you need and get you driving away in your car or truck More