Pathway Hyundai

Sophie was very friendly but yet very professional. She took the time to explain the features of the vehicle. I did not feel any pressure from her nor from the sales manager whom I also met, who was also v took the time to explain the features of the vehicle. I did not feel any pressure from her nor from the sales manager whom I also met, who was also very pleasant. I have not yet decided to purchase the vehicle but the shopping experience was very positive so far. More

Avat helped me get a car when I really wasn't in the mood for car shopping. I had just lost my previous car in an accident. He made the whole experience relatively painless. He was a pleasure to do bu mood for car shopping. I had just lost my previous car in an accident. He made the whole experience relatively painless. He was a pleasure to do business with. Brad Evans More

To whom it may concern, I was very pleased with my To whom it may concern, I was very pleased with my sales person (Julian Ferrara). He is patient and very understanding. I found he went out of his To whom it may concern, I was very pleased with my sales person (Julian Ferrara). He is patient and very understanding. I found he went out of his way on more then a couple occasions to meet my needs on purchasing a new vehicle. The test drives I went on with him (3 vehicles), were absolute fun and an experience. He has a very intriguing knowledge of Hyundai vehicles and its leading competitors and what he thinks is best for his client/customer....I was pleased with his "honesty" and "feedback" and in no way did I feel pressure in purchasing a vehicle without obtaining some research and being educated on Hyundai. I drove off your parking lot in a 2013 Elantra GLS. and I am very pleased with my purchase. Julian is an asset to your company, and I think he will do very well in future venues with Hyundai. Thank You again Julian Robert Leckey More

Service was excellent and sales person ( Julian ) was great to deal with and very courteous . His test drive was very good and did explain everything there need to know about the car we purchased . I wou great to deal with and very courteous . His test drive was very good and did explain everything there need to know about the car we purchased . I would recommend them anytime !! More

The main reason i have given the rating i did was we had bought a car there two years and were having nothing but problems with the car time and time again. We went in and spoke with Dane, he had set us up bought a car there two years and were having nothing but problems with the car time and time again. We went in and spoke with Dane, he had set us up with Gord to look at getting us into a car in which we would be happier. after test driving a few different vehicles and working with us to get the best possible price while going over and above to make sure we were not walking away feeling unhappy or ripped off. I have owned over 6 different cars in the past 10 years and have dealt with 10 different dealerships across ottawa and not 1 person has ever given the level of customer service Gord has. I plan to tell everyone I talk to about Gord and to make sure people go and see him for a new car. More

I will recommend this dealership to anyone and everyone. I already have two friends that have bought from them. Gord from sales is so friendly and doesn't b.s :) Great job guys I already have two friends that have bought from them. Gord from sales is so friendly and doesn't b.s :) Great job guys More

I received fabulous service from one of your Service Advisors – Eric. He went above and beyond the call of duty to help me through my recent visit to Pathway. Throughout many conversations and what Advisors – Eric. He went above and beyond the call of duty to help me through my recent visit to Pathway. Throughout many conversations and what seemed to be one thing after another, Eric was the ultimate professional - always courteous, sympathetic and calm. He patiently went through each issue with me, clearly explaining the significance and showing me the damage. He found work-arounds where possible and helped me prioritize the repairs and even came in on his day off (after working until midnight the night before) to follow-up on some things that were not possible the night before due to the late hour. Please thank Eric for taking such great care of me … Pathway is very lucky to have him :-) More

Julian was very friendly and helpful. He was not pushy, but rather informative and relaxed. It was a very positive first time car buying experience. but rather informative and relaxed. It was a very positive first time car buying experience. More

I purchased 2 new 2012 loaded Elantra GLS's in March 2012 from a different local Ottawa Hyundai dealer who has a beyond terrible service department. Waiving my free oil changes at the other location, and my from a different local Ottawa Hyundai dealer who has a beyond terrible service department. Waiving my free oil changes at the other location, and my willing to pay for great service I called Pathway and immediately got an appointment same day within a few hours. Brought my car in for servicing and recieved by far the best service of any dealership service department. We will definitely be taking both our vehicles to Pathway now !! Thanks for the great service Derek! More

I went in thinking to just test drive a car and wait until spring to make a purchase. However, the service was extremely friendly and very helpful despite knowing my intentions to wait till spring. It w until spring to make a purchase. However, the service was extremely friendly and very helpful despite knowing my intentions to wait till spring. It was just the extra push I needed to NOT wait! I ended up spending a lot of time discussing with the sales person what I want and what the dealership could offer. The service was friendly throughout the process and very helpful. Eventually, the general manager came out and he took the time to explain many things regarding the pricing of a new car and their priorities as a business. It was a very good, though tiring, experience. In the end, I walked out with a new car on order and knowing I got a fair price on it. More