Pathway Hyundai

I had a very positive experience at Pathway Hyundai. Everyone at the dealership was very friendly and I was happy with my service. Upon arriving I was quickly introduced to a sales associate (Darrell) a Everyone at the dealership was very friendly and I was happy with my service. Upon arriving I was quickly introduced to a sales associate (Darrell) and after assessing my needs and interests I had a chance to test out the make and model I was interested in. I enjoyed my test drive and I appreciated that my sales associate drove first demonstrating different features of the vehicle. Darrell was knowledgeable and down to earth. He was happy to answer all of my questions and to address any concerns I had. I appreciated that he was upfront about being a relatively new sales associate. The only issue that I had was that I was kept waiting for a long time between finalizing the sale with Darrell and speaking with Ciara, the sales manager (close to two hours). This was somewhat understandable as the dealership was quite busy due to the fact that it was the Saturday of the car show. During my wait, however, I was frequently checked on by Darrell who gave me frequent updates, kept me company for most of the wait, and offered me food and drink. I had an equally positive experience with Ciara. She provided clear explanations of my options, offered insight, and helped put me at ease as she knew this was my first car buying experience. More

this had been the best car shopping experience i have ever had. i walked in and had little idea on what i want. the friendly stuff Darrell started chatting with me. and then he asked me a few questions,s ever had. i walked in and had little idea on what i want. the friendly stuff Darrell started chatting with me. and then he asked me a few questions,some of them i didn't even think about before. it was a pleasant conversation, and he suggested Elantra would suit for me and my situation. during the test drive, he introduced the special features of this new model. after the test drive, i am in love with this car. since i dont have a big budget, Mr. Turner worked the number with me patiently. after two hours, we had a deal! i would highly recommend him at Pathway Hyundai to my friends and family. best service ever! More

My wife and I were very happy to have dealt with Julian. His overall knowledge about the Santa Fey was excellent and the test drive was what sold us on it. Julian was never "pushy" about things we were not His overall knowledge about the Santa Fey was excellent and the test drive was what sold us on it. Julian was never "pushy" about things we were not interested in and as a result we were able to quickly get the Santa Fey that we wanted. I am very happy with my over all experience and my wife and I love our new vehicle. I would highly recommend going to Pathway if you're looking to but a Hyundai. Thanks Julian! More

Gord at Pathway made my experience in purchasing my first brand new vehicle very simple and reassuring. Firstly, Gord asked me several questions to ensure I was making the right decision for me and my lifes brand new vehicle very simple and reassuring. Firstly, Gord asked me several questions to ensure I was making the right decision for me and my lifestyle. He then pointed out the pros and cons of buying used vs. new. After being informed, I made the decision to purchase new, on my terms, and felt empowered in my purchase. Not once did I feel manipulated unlike most other car dealers I've come accross. The overall positive energy in the showroom, and the ease of the atmosphere further reassured me that I'm dealing with a professional organization who will take care of my car needs now and in the future. Great job Pathway, you've raised the bar in the automotive selling industry--keep up the great work! Bev Forcier More

I was impressed with Pathway Hyundai from the moment I walked through the door the first time. I was greeted promptly, my sales rep (Avat) was accommodating and professional. We had a constructive dialogu walked through the door the first time. I was greeted promptly, my sales rep (Avat) was accommodating and professional. We had a constructive dialogue and all of my concerns were addressed immediately. Particular highlights include: (a) no pressure or up-selling; (b) prices that don't suddenly grow when the contract gets printed; (c) a business manager (Ian) who does his job and also refrains from add-ons and up-sells, and (d) receiving an extremely - dare I say "new car standard" of cleanliness even though it was a used vehicle. My wife had to take the car back for a minor repair under warranty a couple of weeks later and reported to have been treated exceptionally well. My only constructive feedback to the whole team would be to pay a little more attention to voice mail messages but this doesn't erode my five-star reccommendation for this dealer. More

great service from Darrell Turner.It was a great experience buying my car from Pathway Huyandi. I recommend to anyone looking to buy a new or used car. experience buying my car from Pathway Huyandi. I recommend to anyone looking to buy a new or used car. More

Please understand that I am embarrassed to be this guy but unfortunately after I drove my Sonata off the lot at Pathway Hyundai after purchase, I have never had a pleasant experience at this dealership. but unfortunately after I drove my Sonata off the lot at Pathway Hyundai after purchase, I have never had a pleasant experience at this dealership. My personal impression has been... got the sale... get the service dollars at all cost! For this reason, I have been wondering if it's just my experience??? . Is it only me or does Pathway Hyundai charge everyone excessive dollar amounts for manufacturer recommended services for Hyundai vehicles. Just wondering... . Is it only me or has Pathway Hyundai charged others over $900.00 for rear brake service at 48k maintenance visit. claiming that current brake conditions were a hazard. Just wondering... . Is it only me or has Pathway Hyundai promised others to provide maintenance service at no charge, however when invoice was reviewed, you were in fact charged for that service. Fyi. review your Pathway Hyundai service invoices! . Is it only me or has Pathway Hyundai promised others to provide maintenance service at no charge only to find out from their own service personnel that the promised maintenance service was never performed. . Is it only me or has anyone ever experienced walking into the Pathway Hyundai service counter and encountering a customer having a heated discussion with a Pathway Hyundai service advisor. I'm thinking Red Flag!! . Is it only me or have others experienced that when paying the exhorbent fee at checkout the attendant either has an "I'm sorry" look in her eyes, or will not look at you straight in the eyes. . Is it only me or have others lost all confidence in Pathway Hyundai dealership. Just wondering... Stay tuned for my 10 top reasons NOT to purchase a vehicle at Pathway Hyundai! More

Excellent customer care, Julian and the rest, took care of me. Seconded time around with a Santa Fe, 2006 then 2103, what a change, just gets better. of me. Seconded time around with a Santa Fe, 2006 then 2103, what a change, just gets better. More

This is my second purchase from Pathway because their after sales service is also as great as their sales team. The service team has been great over the last 7 years with my first car. Jason, Stephane an after sales service is also as great as their sales team. The service team has been great over the last 7 years with my first car. Jason, Stephane and Keith were very helpful in clearing all my doubts and really made the buying experience enjoyable and pleasant. Will surely recommend them to friends. More

Want to say thank you to "Gordon Joyce" for understanding my difficult situation of my transmission and everything with it dying on me. He was very honest and he went many miles to make sure understanding my difficult situation of my transmission and everything with it dying on me. He was very honest and he went many miles to make sure my final decision was completed and that I wasn't going to break the bank. My vehicle is a 2003 Accent, and not sure how long I will hold on to it. Because Gordon and Pathway Hyundai have been amazing, I will certainly purchase my next vehicle from them! Thanks again Gordon! D & K St-Pierre More