Northway Ford Lincoln

Friendly, professional and courteous Visiting Northway Ford we were made to feel comfortable and welcomed. Our intension was to look at and possibly purchase a used 2016 F150 but after me Visiting Northway Ford we were made to feel comfortable and welcomed. Our intension was to look at and possibly purchase a used 2016 F150 but after meeting with John Bolt we found out it had been sold already. It was a disappointment and a blessing in one I guess because the new 2017 F150,s looked so nice. After a talk with John, getting answers to many of our questions and a test drive we were filing an application for financing. We were approved in less than an hour. Everything was easy from talking to John and the others at the dealership to picking up the keys and driving away in our new truck. It's been a week and we're still excited. The staff at this dealership are very accommodating, friendly and courteous. It would be a pleasure to recommend them to any of our friends and family should they need to purchase a vehicle. More

Chris delivered a miracle Giving Chris a tall order and small time frame he beat out 4 other dealers and delivered to us a F150 that fit exactly our needs and beyond. We are so Giving Chris a tall order and small time frame he beat out 4 other dealers and delivered to us a F150 that fit exactly our needs and beyond. We are so happy with our new truck and would gladly recommend Northway Ford to anyone. More

Purchase of a 2017 Lincoln MKZ The staff were very friendly, helpful and informative without being pushy. Our new vehicle was sparkling clean. John took the time to review all of i The staff were very friendly, helpful and informative without being pushy. Our new vehicle was sparkling clean. John took the time to review all of its many features with me before sending me on my way! More

Tire change over only Tammy said it would take about 30 or 40 minutes to changeover tires on rims. Took the time to circle the lot, Chad Murphy came out to speak to me. ( Tammy said it would take about 30 or 40 minutes to changeover tires on rims. Took the time to circle the lot, Chad Murphy came out to speak to me. ( as he always does), he really looks after his customers. I had a coffee and next thing you know, Tammy is looking for me, my truck is ready. I'm on the way in 45 minutes as Tammy stated, nice to drop in and say hello and see what is new. Will be back, always feel welcomed. More

Excellent Service My Salesman was Mr.Stacey Cook,this gentleman could not do enough for me as he practically bent over backwards to make sure I was very pleased with my My Salesman was Mr.Stacey Cook,this gentleman could not do enough for me as he practically bent over backwards to make sure I was very pleased with my F150,and that's what I call a great salesman who will go above and beyond to make the customer very happy with there purchase of a new vehicle.And yes I would recommend this salesman to anybody buying a new or used vehicle from Northway Ford in Brantford. More

This is how car buying should be!! Thanks to Northway Ford for their Excellent customer service throughout the entire purchase process. All the staff is friendly and make sure you are l Thanks to Northway Ford for their Excellent customer service throughout the entire purchase process. All the staff is friendly and make sure you are looked after from the moment you walk in. Thanks to the excellent customer care from Chris and Joan who made this the smoothest purchase I have ever made and no stress! Also a big factor NO SUPRISE on the invoice or any other paperwork ...they were straight up from the get go. A lot of car dealers talk about their excellent customer service but these guys actually do it from start to finish! More

Good experience at Northway Very good service, treated very respectfully, overall very good experience. Stacey was ready to let us see all the vehicles, try accessibility for any Very good service, treated very respectfully, overall very good experience. Stacey was ready to let us see all the vehicles, try accessibility for any of the new vehicles we were interested in, and then test drive the one we felt we were interested in purchasing. He was ready to answer any of our questions and is an asset to your dealership in his making a customer feel they can ask any question and be sure it is the vehicle is the one they want to purchase and enjoy. Keep up the good work Stacey. Mary Lynne and Hank More

Great Experience Ashley helped make my purchase of a Explorer very easy and smooth. She showed me other vehicle's to help me make the best decision. I would recommend Ashley helped make my purchase of a Explorer very easy and smooth. She showed me other vehicle's to help me make the best decision. I would recommend Northway Ford Lincoln and Ashley anytime. More

Great all Around We love this dealership. We have purchased a number of vehicles from Northway and they never disappoint. We will be back. Thank you to all the sta We love this dealership. We have purchased a number of vehicles from Northway and they never disappoint. We will be back. Thank you to all the staff. More