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Northway Ford Lincoln

Brantford, ON

4.8
1,583 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,583 Reviews of Northway Ford Lincoln

March 16, 2018

My Latest Experience at Northway Ford with Riley Hadall. As repeat customers of Northway (this is the third vehicle we have purchased), we were absolutely NOT disappointed in the service we received from Ri More

by john1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Hadall
Mar 22, 2018 -

Northway Ford Lincoln responded

Hello John and Kim, we couldn’t be happier that Riley provided you with a great car buying experience. He is an asset and we are lucky to have him on the Northway Ford team. We hope you are enjoying your new vehicle, please come back to visit anytime!

March 16, 2018

My V8 Dream Came True This is the second vehicle I have purchased from Northway Ford. They gave me a reasonable and fair price on my trade in and got me into a vehicle of More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mike Pizzuti
Mar 22, 2018 -

Northway Ford Lincoln responded

Hello Laura, Thank you so much for sharing your experience with Northway Ford and Stacey and Mike. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle and the team will be thrilled to hear your feedback!

March 15, 2018

Highly recommend this team! I was very pleased with the service I recieved. Everyone was so helpful making sure I was able to get into my new car as quickly as possible. More

by Tania Gilmour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pizzuti, Mackenzie Leies
Mar 15, 2018 -

Northway Ford Lincoln responded

Hi there Tania Gilmour! We appreciate your customer feedback, and for choosing Northway Ford Lincoln! We are pleased to hear that you had a great experience at our dealership! We hope your enjoying your ride!!

March 14, 2018

My new FORD Stacey was very helpful and I appreciated the time he spent with my husband and myself. Stacey made us feel appreciated and welcome. I think all the s More

by Debora33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Bernard Ho
Mar 15, 2018 -

Northway Ford Lincoln responded

Hi there Debora33! We appreciate your customer feedback, and for choosing Northway Ford Lincoln! We are pleased to hear that you had a good experience working with Stacey, and he was able to assist you with all your needs! We apologize that you experienced a sales rep walk right by you, and we will prevent this in the future. Have a great day, and we hope you enjoy your Ford!

March 08, 2018

Fabulous Service I recently purchased a used car at Northway Ford. After reading many reviews on this business I called regarding a used Kia. Casey O'Neill (Product Ad More

by Ticha and John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Thifault, Mike Pizzuti, Casey O'Neill, Tammy Reese
Mar 15, 2018 -

Northway Ford Lincoln responded

Hi there Ticha and John! We appreciate your customer feedback, and for choosing Northway Ford Lincoln! We are pleased to hear that you had a great overall experience with us, and with our product advisor Casey O'Neill! We hope your Kia! Have a great day!!

February 16, 2018

New Purchase I picked up my first truck on Tuesday February 13/18. I received outstanding service throughout the whole processes. My first appointment was wi More

by Mer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bolt
Feb 21, 2018 -

Northway Ford Lincoln responded

Hi there Mer! We appreciate your customer feedback, and for choosing Northway Ford Lincoln!! We are pleased to hear that you received excellent customer service from our team member John! We are very spry to hear about your Uncles passing our condolences go out to you and your family from Northway Ford.

February 09, 2018

Our Experience I just wanted to say that the experience we had was second to none. Ashley made choosing a vehicle a fun experience. She was so patient and so helpful More

by Rick Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan Privett, Mike Pizzuti, Ashley Muscat
Feb 09, 2018 -

Northway Ford Lincoln responded

Hi there Rick, we here at Northway Ford are so glad to hear that Ashley could make your new car purchase that much better for you! We are glad that you had such an enjoyable time at the dealership and that Ashley didn't make you feel pressured or rushed into your decision. On behalf of Northway Ford we would like to thank you for choosing us and for the 5 star review!

February 09, 2018

Stacey was very friendly,professional, and looked after us. Both Stacey and Stephanie took their time and explained, all questions asked. They treated us with kindness, mindfulness and went the extra mile. I wo More

by Cobra_man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Stephanie Brown
Feb 09, 2018 -

Northway Ford Lincoln responded

Hi there Cobra_man. Thank you for the review! We are pleased to hear that Stacey and Stephanie went the extra mile for you! We look forward to seeing you again. Congratulations on your new ride!

February 06, 2018

New F150 We can't speak highly enough about Stacey and our experience at Northway Ford. We got a great deal on a 2018 Ford F-150 and an incredible trade-in val More

by mtv90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Feb 07, 2018 -

Northway Ford Lincoln responded

Hi there mtv90! We appreciate your customer feedback, and for choosing Northway Ford Lincoln! We are pleased to hear that you had a great experience with us at Northway, and working with our team Stacey who was able to assist you with all your needs! We hope you have a great day!! We hope you are enjoying your F150!!

February 03, 2018

Worth the drive! My husband and I had an idea of what we wanted in a vehicle. We searched the web for a ford dealer within a two hour drive from our home. Boy are we g More

by Bruce Biederman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Bradford, Joan Privett, Ashley Muscat
Feb 07, 2018 -

Northway Ford Lincoln responded

Hi there Bruce Biederman! We appreciate your customer feedback, and for choosing Northway Ford Lincoln! We are pleased to hear that you had a great overall experience with us, and working with our team Ashley!! We hope you have a great day, and enjoying your ride!!

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