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Northway Ford Lincoln

Brantford, ON

4.8
1,583 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,583 Reviews of Northway Ford Lincoln

September 29, 2023

Ashley was very helpful, positive, and encouraging when I purchased a very nice used car from Northway Ford Lincoln. The process was easy, honest, and everyone at the dealership was very nice. I love my car More

by nb
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

September 25, 2023

I went to pick up the vehicle I had purchased at Northway Ford and what should have been a pleasurable experience turned into a drawn-out nightmare because the financial person I dealt with had neglected to More

by Bjpatersongolf
Recommend Dealer
No
Employees Worked With
Milena Checchia
Sep 25, 2023 -

Northway Ford Lincoln responded

We're sorry to hear that our team didn't meet your expectations, Bjpatersongolf. We'll take your feedback into account and work to improve our customer service in the future. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-629 Thank you.

August 31, 2023

Bought a Ford Edge with the help of Ashley and it was a great experience! She was very knowledgeable about this vehicle and helped guide us into making the right decision for our family. More

by Edgegirl23
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

Our sales team works hard to provide excellent service, so we're happy to hear that they were able to make your car-buying experience a positive one.

August 31, 2023

I was planning on waiting till the new year to begin looking to replace my old vehicle but when I stumbled upon some of Northway’s inventory online I couldn’t resist stopping in as they had a large sele More

by larrysvenora
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

Thank you for choosing our dealership for your car-buying needs. We're thrilled to hear that our sales team provided you with a great experience.

August 30, 2023

Ashley was great in helping my daughter find her first vehicle, she took her time, answered all her questions and didn’t apply any pressure. That’s what I found the most helpful, we had been to a few othe More

by Georgie55
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

We're thrilled to have provided you with a great sales experience. Thank you for choosing our dealership and for the positive feedback!

August 30, 2023

Our 2023 Maverick is the second vehicle we purchased (2015 Escape) from Stacey Cooke and we are very happy with his efforts to make it all happen. If we ever need to purchase another car we hope he wil More

by Escape owner
Recommend Dealer
Yes
Employees Worked With
Paul Tavernese, Stacey Cooke, Mike Pizzuti
Sep 25, 2023 -

Northway Ford Lincoln responded

We're glad to hear that our sales team was able to provide you with a great experience. Thank you for

August 29, 2023

I cannot explain how absolutely INCREDIBLE the sales, finance and service team was/has been with me throughout my entire purchase/trade-in experience. ASHLEY, her Manager, Pauline and their entire Team m More

by Nicole Dean
Recommend Dealer
Yes
Employees Worked With
Pauline, Ashley Muscat, Milena Checchia
Sep 25, 2023 -

Northway Ford Lincoln responded

Thank you for taking the time to leave a positive review about our sales team. We appreciate your business and your feedback!

August 23, 2023

Stacey was very helpful, patient and kind. I bought a used rav4 hybrid and I am very happy with it. Stacey was kind enough to stay late after his shift to help me out. Thanks again for everyth More

by Lori
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Sep 25, 2023 -

Northway Ford Lincoln responded

Our sales team is dedicated to providing the best customer service possible, so we're thrilled to hear that you had a positive experience with them.

August 20, 2023

Stacey Cooke is very energetic and helpful. Have bought my last 3 vehicles from him. More

by Leslie
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Sep 25, 2023 -

Northway Ford Lincoln responded

Thank you for the kind words about our sales team. We appreciate your business and your feedback!

August 15, 2023

Ashley and Al are both exceptional ambassadors for Northway Ford. You can be assured of receiving exceptional service…very thorough and very pleasant! Their integrity and professionalism stands out. More

by Lori.roussakis
Recommend Dealer
Yes
Employees Worked With
Alan Guthrie , Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

We're so happy to hear that you had a great experience with our sales team. Thank you for the positive review!

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