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Northway Ford Lincoln

Brantford, ON

4.8
1,583 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,583 Reviews of Northway Ford Lincoln

November 13, 2023

The worst. Customer service ever experienced. Do not recommend to anyone.!!!! Never again never again!! More

by Danryskin1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Tavernese
Nov 13, 2023 -

Northway Ford Lincoln responded

We sincerely apologize for this experience you had Danryskin1967. We take your feedback seriously. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-087 Thank you.

Nov 13, 2023 -

Danryskin1967 responded

I Want my money back I won't go away until I get it I will keep this up across entire social media. I got many followers already And many more will come

November 01, 2023

Writing this review for my mom, she was extremely nervous about purchasing a vehicle after getting into an accident. Her sales representative and the rest of Northways team made her feel very comfortable, sh More

by Alyssacol77
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat, Aranjot Singh, Milena Checchia
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

November 01, 2023

Recommend this dealer, great customer service. Wide selection of used and new fords and Lincoln’s. More

by Jgarthhockey
Recommend Dealer
Yes
Employees Worked With
Milena Checchia, Joe Miceli
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

October 22, 2023

Stacey is the man if you need a new vehicle. This is probably our 20th vehicle we have bought from him. He just knows now what we want and he makes it happen. He’s been around forever so that in More

by claudia.draper56
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

October 22, 2023

Another great experience dealing with Stacey Cooke. A great guy with a super personality. I'll be back! More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Al Banks, John Jefferson, Stephanie Brown
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

October 22, 2023

This company is great to work with, they listen to your requests and deliver. I always leave with a a smile. Great team! More

by Stephen Frederick
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Terry Antoine, Mike Pizzuti
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

October 21, 2023

Stacey Cooke is always helpful and does his best to go above and beyond. He’s courteous and has a sense of humour. More

by cdalesault
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mike Pizzuti
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

October 18, 2023

TERRIBLE EXPERIENCE. From their rude Auto Service secretary, Tammy, to their dizzyingly incompetent mechanics, there are no obvious redeeming qualities at this Auto shop. More

by Aaron
Recommend Dealer
No
Employees Worked With
Tammy, Joe Miceli
Nov 13, 2023 -

Northway Ford Lincoln responded

We're sorry to hear that our team didn't meet your expectations, Aaron. We'll take your feedback into account and work to improve our customer service in the future. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-083 Thank you.

October 10, 2023

This is my first experience at this dealership. Ashley made the whole process a stress free one, never believe it can be this simple and straightforward. I will definitely be visiting soon for an More

by Adeyemi
Recommend Dealer
Yes
Employees Worked With
Mike Pizzuti, Ashley Muscat
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

September 30, 2023

Thanks again Stacey this is my 5th truck from him . Each time he makes it work. More

by Fats675
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

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